Best card for foreign exchange?
#646
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,343
My Schwab MBNA Visa still hasn't informed me about any charges
Originally Posted by CApreppie
Just called on my parent's Ducks Unlimited MBNA Visa and as of July 3, 2006 they will start charging the 1% + 2%. Robbery!
Just called to reconfirm my Capital One rate...still 0% Hurray still for Cap One.
Just called to reconfirm my Capital One rate...still 0% Hurray still for Cap One.
I assume if they are going to add the fee, they would have to send literature soon, if July is the month MBNA going the BofA way.
#647
Join Date: Aug 2001
Location: Toronto, Canada
Programs: Liftime Titanium Elite Marriott
Posts: 1,752
I had a big falling out with Citibank on these charges. They are completely bogus and they basically charge you 10% on top of what the spot fx rate is. They can charge you whatever they want. The card holder agreements state they will charge you a rate as set by visa/amex/mc. Its totally bogus.
#648
Suspended
Join Date: Jan 2006
Location: Alabama / Georgia
Programs: DL, HHonors, AA, US, Aloha Pass, BA, CO, HawaiianMiles, Chairman, Centurion, AXP, MR, MHC Gold
Posts: 3,467
Capital One Does Surcharge!!!
Originally Posted by themicah
Visa or MC? Do the rewards deposit directly into your Fidelity account or do you have to request them?
As far as I know, CapitalOne eats the 1% fee. My charges on my CapitalOne No Hassle Cash Rewards Visa in Guatemala and Belize in February were all at or below the interbank rate. Others have reported the same thing in other countries.
See the wiki:
http://www.flyertalk.com/wiki/index....reign_Exchange
As far as I know, CapitalOne eats the 1% fee. My charges on my CapitalOne No Hassle Cash Rewards Visa in Guatemala and Belize in February were all at or below the interbank rate. Others have reported the same thing in other countries.
See the wiki:
http://www.flyertalk.com/wiki/index....reign_Exchange
Called Capital One and they said they use the posted rate plus their handling charge....
#649


Join Date: Jan 2003
Location: NYC
Posts: 8,688
Originally Posted by drbond
Due to everyone saying that Capital One does not charge the 1% FX fee, I decided to carry it with me to Italy and compare the charges on three different cards on 10 different days. Capital One not only does not add 3%, in almost all charges it came up to 6% over the FX posted rate. No they do not add it as a seperate line item, but when they do the conversion it comes out 3-6 higher than the posted FX rate.
Called Capital One and they said they use the posted rate plus their handling charge....
Called Capital One and they said they use the posted rate plus their handling charge....What were the other cards you were comparing?
When you were told about this "handling charge," did they go into more detail? How much is the handling charge? Whose charge is it? CapOne is required to disclose all this if you ask them. If you didn't get that information the first time, would you mind calling them back and asking again? The more information we can gather here the better recommendations we can provide.
And remember that if you haven't traveled abroad recently, you should always give your credit card company a ring before heading overseas to double-check your current fees.
#650
Join Date: Nov 2004
Programs: CO Plat, SPG Plat
Posts: 324
Originally Posted by themicah
What specific CapitalOne card do you have? When did you get it? Were you using it for purchases or cash advances? If purchases, did the merchants convert the charges to dollars before processing them? If not, are you sure you were doing your math using the interbank rate for the correct day? I've had nothing but good experiences with my CapOne No Hassle Cash Rewards Visa for foreign currency purchases overseas.
What were the other cards you were comparing?
When you were told about this "handling charge," did they go into more detail? How much is the handling charge? Whose charge is it? CapOne is required to disclose all this if you ask them. If you didn't get that information the first time, would you mind calling them back and asking again? The more information we can gather here the better recommendations we can provide.
And remember that if you haven't traveled abroad recently, you should always give your credit card company a ring before heading overseas to double-check your current fees.
What were the other cards you were comparing?
When you were told about this "handling charge," did they go into more detail? How much is the handling charge? Whose charge is it? CapOne is required to disclose all this if you ask them. If you didn't get that information the first time, would you mind calling them back and asking again? The more information we can gather here the better recommendations we can provide.
And remember that if you haven't traveled abroad recently, you should always give your credit card company a ring before heading overseas to double-check your current fees.
#651
Join Date: Nov 2004
Programs: CO Plat, SPG Plat
Posts: 324
I live in China so below is an outline of some of my charges using a CapOne Visa:
Date RMB Charge (US$) CapOne Exchange Rate XE.com Rate
5/23/2006 ¥90.45 $11.31 7.99734748 8.0175
5/24/2006 ¥356.90 $44.60 8.002242152 8.0177
5/27/2006 ¥265.00 $33.12 8.001207729 8.025
Date RMB Charge (US$) CapOne Exchange Rate XE.com Rate
5/23/2006 ¥90.45 $11.31 7.99734748 8.0175
5/24/2006 ¥356.90 $44.60 8.002242152 8.0177
5/27/2006 ¥265.00 $33.12 8.001207729 8.025
#652
Join Date: Nov 2004
Programs: CO Plat, SPG Plat
Posts: 324
More analysis. I don't see a significant difference between the XE.com and Commerce Bank/Capital One charges. The variance may be due to when the charge was processed as the XE.com historical chart only shows at 12 PM (not sure of time zone).
Date RMB Charge (US$) Exhange Rate XE.com Rate Variation XE Charge Deviation % Type
Capital One
5/23/2006 ¥90.45 $11.31 7.99734748 8.0175 -0.02015252 $11.28 -$0.03 -0.0025199 POS
5/24/2006 ¥356.90 $44.60 8.002242152 8.0177 -0.015457848 $44.51 -$0.09 -0.00193169 POS
5/27/2006 ¥265.00 $33.12 8.001207729 8.025 -0.023792271 $33.02 -$0.10 -0.002973585 POS
Commerce
6/8/2006 ¥2,000.00 $250.10 7.996801279 8.0162 -0.019398721 $249.49 -$0.61 -0.00242581 ATM
5/11/2006 ¥93.00 $11.65 7.982832618 8.0035 -0.020667382 $11.62 -$0.03 -0.002588978 POS
4/26/2006 ¥707.00 $88.42 7.995928523 8.0165 -0.020571477 $88.19 -$0.23 -0.002572744 POS
Date RMB Charge (US$) Exhange Rate XE.com Rate Variation XE Charge Deviation % Type
Capital One
5/23/2006 ¥90.45 $11.31 7.99734748 8.0175 -0.02015252 $11.28 -$0.03 -0.0025199 POS
5/24/2006 ¥356.90 $44.60 8.002242152 8.0177 -0.015457848 $44.51 -$0.09 -0.00193169 POS
5/27/2006 ¥265.00 $33.12 8.001207729 8.025 -0.023792271 $33.02 -$0.10 -0.002973585 POS
Commerce
6/8/2006 ¥2,000.00 $250.10 7.996801279 8.0162 -0.019398721 $249.49 -$0.61 -0.00242581 ATM
5/11/2006 ¥93.00 $11.65 7.982832618 8.0035 -0.020667382 $11.62 -$0.03 -0.002588978 POS
4/26/2006 ¥707.00 $88.42 7.995928523 8.0165 -0.020571477 $88.19 -$0.23 -0.002572744 POS
#653
Join Date: Nov 2004
Programs: CO Plat, SPG Plat
Posts: 324
PS. If you find anything significantly statistically different please report.
#654
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Join Date: Jan 2006
Location: Alabama / Georgia
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Posts: 3,467
I don't ever do cash advances, that is a rip off no matter whose card it is or where you are!
Yes they were all purchases and in Italy like most of Europe they do not convert to any other currency, only Euros.
I called again and was told by the representative that they can adjust the fee to the rate as much as 3 days before or after the transaction. I asked what this meant and she said we can charge you up to 6%.
I called again and the man I spoke with this time said "We don't have an extra charge but we do charge different rates for exchange than is published".
I called again and was told that I would have to speak with a supervisor as she did not have the information and then hung up.
I called again and was told that the rate is surcharged from 1 to 3%.
I called again and was told that Capital One does not charge any extra fees.
I called again and was told that the rate is surcharged from 1 to 3% and that it was included in the amount posted.
I don't guess anyone at capone really knows what they are doing, due to the inconsistency in answers. I can tell you that every customer service that I have dealt with at other banks gives me the same answer every time, even if I don't like the answer at least it matches the amount on the statement.
I will try it again in Ireland next week and England in July and let you know how that fairs.
Yes they were all purchases and in Italy like most of Europe they do not convert to any other currency, only Euros.
I called again and was told by the representative that they can adjust the fee to the rate as much as 3 days before or after the transaction. I asked what this meant and she said we can charge you up to 6%.
I called again and the man I spoke with this time said "We don't have an extra charge but we do charge different rates for exchange than is published".
I called again and was told that I would have to speak with a supervisor as she did not have the information and then hung up.
I called again and was told that the rate is surcharged from 1 to 3%.
I called again and was told that Capital One does not charge any extra fees.
I called again and was told that the rate is surcharged from 1 to 3% and that it was included in the amount posted.
I don't guess anyone at capone really knows what they are doing, due to the inconsistency in answers. I can tell you that every customer service that I have dealt with at other banks gives me the same answer every time, even if I don't like the answer at least it matches the amount on the statement.
I will try it again in Ireland next week and England in July and let you know how that fairs.
#655
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Join Date: Jan 2006
Location: Alabama / Georgia
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Posts: 3,467
Originally Posted by bidhere23
I would like to know also...
#656
Suspended
Join Date: Jan 2006
Location: Alabama / Georgia
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Originally Posted by themicah
What specific CapitalOne card do you have? When did you get it? Were you using it for purchases or cash advances? If purchases, did the merchants convert the charges to dollars before processing them? If not, are you sure you were doing your math using the interbank rate for the correct day? I've had nothing but good experiences with my CapOne No Hassle Cash Rewards Visa for foreign currency purchases overseas.
What were the other cards you were comparing?
When you were told about this "handling charge," did they go into more detail? How much is the handling charge? Whose charge is it? CapOne is required to disclose all this if you ask them. If you didn't get that information the first time, would you mind calling them back and asking again? The more information we can gather here the better recommendations we can provide.
And remember that if you haven't traveled abroad recently, you should always give your credit card company a ring before heading overseas to double-check your current fees.
What were the other cards you were comparing?
When you were told about this "handling charge," did they go into more detail? How much is the handling charge? Whose charge is it? CapOne is required to disclose all this if you ask them. If you didn't get that information the first time, would you mind calling them back and asking again? The more information we can gather here the better recommendations we can provide.
And remember that if you haven't traveled abroad recently, you should always give your credit card company a ring before heading overseas to double-check your current fees.
I used my Credit Union card and had the same experience.
#657
Suspended
Join Date: Jan 2006
Location: Alabama / Georgia
Programs: DL, HHonors, AA, US, Aloha Pass, BA, CO, HawaiianMiles, Chairman, Centurion, AXP, MR, MHC Gold
Posts: 3,467
Just for the sake of argument I have found the best card to have is actually a Bank of Ireland credit card for traveling in Europe and a Natwest credit card for the UK.
#658
Join Date: Nov 2004
Programs: CO Plat, SPG Plat
Posts: 324
Ummm...
Originally Posted by drbond
I don't guess anyone at capone really knows what they are doing, due to the inconsistency in answers. I can tell you that every customer service that I have dealt with at other banks gives me the same answer every time, even if I don't like the answer at least it matches the amount on the statement.
#659




Join Date: Jul 2001
Location: LAX
Programs: UA 1MM, Hilton Diamond
Posts: 6,759
Originally Posted by r3guru
I have a NETBANK debit card - they use the x rate from VISA, but there are 0 add-ons, it's a straight currency conversion.
#660
Original Member




Join Date: May 1998
Posts: 2,513
Originally Posted by Morrissey
The exchange rate used was roughly 1.86 pounds to the dollar.
(Yes, I know what you meant. Sorry. I just couldn't resist. I am a retired math teacher, so its genetic.)

