35 points/$ eBags AAdvantage Mall
Oct 22, 2013, 9:05 am
#46
FlyerTalk Evangelist
Join Date: May 2006
Location: DTW, but drive to/from YYZ/ORD
Programs: Chase Ultimate Rewards 2MM, Diner Club points
Posts: 31,911
For those of you ordering a large number of items, check your packages very carefully. I have received my handbag shipment (waiting on sunglasses), but I am missing a bag. The packing list reflects this (2 bags ordered, 1 bag shipped) but the online order status does not (showing all bags shipped with same tracking number that has already been delivered).
Oct 23, 2013, 2:43 pm
#48
Join Date: Oct 2013
Posts: 1
Who to contact at eBags
I contacted eBags and they confirmed my purchase qualified for the points. This is what they said:
We have received an update from our marketing team and they confirmed
that your order is eligible for AA miles. American states that it
typically take 30 days to award miles, but can take up to 8 weeks.
If the points don't post in eight weeks I will definitely bug them. Between this, a big FTD order I did for a wedding and a North Face order I'm owed almost 40,000 points, so I am tracking all three closely. So far I haven't had trouble with points posting, but they weren't for such large amounts.
We have received an update from our marketing team and they confirmed
that your order is eligible for AA miles. American states that it
typically take 30 days to award miles, but can take up to 8 weeks.
If the points don't post in eight weeks I will definitely bug them. Between this, a big FTD order I did for a wedding and a North Face order I'm owed almost 40,000 points, so I am tracking all three closely. So far I haven't had trouble with points posting, but they weren't for such large amounts.
Oct 23, 2013, 3:35 pm
#49
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
EDIT as of 10:50pm: Mine now show as "confirmed" on the AA portal. When they post to my AA is anyone's guess...
Last edited by DC777Fan; Oct 23, 2013 at 8:51 pm
Oct 23, 2013, 10:05 pm
#51
Join Date: Feb 2005
Posts: 825
Still no sign of my earlier $40 TravelSmith purchase back in September, or the 2,000 mile bonus I was supposed to earn for making it. But at least the important purchase went through OK. I'm getting my 11,000 points!
Oct 24, 2013, 6:25 pm
#54
Join Date: Oct 2011
Location: St. Croix
Programs: AA EXP, UA 1k, SPG Plat, Hilton Gold, CC Gold
Posts: 521
Same here, nothing yet 
going to send an email in
Edit: Just chatted with "Shane" and was told that order does qualify (as expected) but need to wait 6-8 weeks
going to send an email inEdit: Just chatted with "Shane" and was told that order does qualify (as expected) but need to wait 6-8 weeks
Last edited by alpen1; Oct 24, 2013 at 6:32 pm
Oct 24, 2013, 6:36 pm
#55
Join Date: Jul 2011
Location: lax
Programs: AA EXP, Hyatt Diamond, Hilton Gold
Posts: 389
Oct 24, 2013, 6:48 pm
#56
Join Date: Oct 2011
Location: St. Croix
Programs: AA EXP, UA 1k, SPG Plat, Hilton Gold, CC Gold
Posts: 521
Oct 25, 2013, 5:36 am
#58
FlyerTalk Evangelist
Join Date: May 2006
Location: DTW, but drive to/from YYZ/ORD
Programs: Chase Ultimate Rewards 2MM, Diner Club points
Posts: 31,911
Still not posted to my actual AAdvantage account (AA.COM). Anyone know how long that takes, or if they only do a monthly update?
Oct 25, 2013, 6:09 am
#59
Join Date: Sep 2012
Location: Born and raised in South Carolina, now in New York City.
Posts: 534
They told me my order doesn't qualify for some reason... back goes $1300 worth of luggage (early Christmas gifts). Wonder how much they are going to waste on the shipping.
Oct 25, 2013, 6:21 am
#60
Join Date: Jun 2011
Location: Flyover Territory
Programs: Hilton Diamond
Posts: 687
Strange
2 of 3 orders have posted as pending in the AA Mall. That's great.
In my experience, they move fairly quickly from the AA Mall to your AA account. I've never timed it, but it seems like more often than once a month.
Anita
In my experience, they move fairly quickly from the AA Mall to your AA account. I've never timed it, but it seems like more often than once a month.
Anita