[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 12, 2006, 10:16 am
#3691
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Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
Originally Posted by coolw12
But you are probably right about letting things cool down first. As I posted earlier, the Rome office hasn't dealt with the whole rule issue yet, or so says Palermo.
Apr 12, 2006, 10:22 am
#3692
Join Date: Apr 2006
Posts: 97
Originally Posted by HeathrowGuy
I actually take the opposite tack and suggest that maximum pressure be applied in the near-term - no one will hear you scream if you get the shaft from this s**tshow six months from now.
I think waiting a week, which is what I was told to do by AZ, is reasonable (if annoying). Six months is not, you're certainly right about that. But it doesn't have to be at this very moment, at this very second.
Apr 12, 2006, 10:30 am
#3693
Join Date: Dec 2002
Location: Washington, D.C.
Programs: UA Premier 1K: PlAAtinum; DL SM, MM; Marriott Gold; CO Plat Emeritus; NW Plat Emeritus
Posts: 4,776
A question and a comment:
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
A COMMENT: I'd like to do a date change and get my FCO-LCA segment from Y to biz. But heck -- I'm going to LCA for $33. Personally, I'm planning to send a nice letter to Orbitz thanking them for going to bat for me, and plan to direct as much of my future business to them as makes sense.
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
A COMMENT: I'd like to do a date change and get my FCO-LCA segment from Y to biz. But heck -- I'm going to LCA for $33. Personally, I'm planning to send a nice letter to Orbitz thanking them for going to bat for me, and plan to direct as much of my future business to them as makes sense.
Apr 12, 2006, 10:31 am
#3694
Join Date: Jan 2003
Location: between DCA and BWI
Programs: SPG Gold, Hyatt Plat, UA Premier, Hilton Gold
Posts: 3,652
Where on the paper ticket would that data be? Is it the 6 digit number next to INV (which didn't work for me) ? My booking are still showing incorrectly on Orbitz (although they are correct on the paper tickets), so I am curious to see whether I was actually reinstated.
Originally Posted by HeathrowGuy
If you booked via Orbitz, you can view your booking on mytripandmore.com (Worldspan) with the PNR indicated on the face of your paper ticket.
Apr 12, 2006, 10:36 am
#3695
Join Date: Apr 2000
Location: Cleveland
Programs: AF/KLM Plat For Life/UA Million Miler-PremEx For Life/SPG Gold
Posts: 5,054
Originally Posted by Peatisback
I'm willing to bet it will be a very similar response to the first one from a different agent. I wish Orbitz/CT/Alitalia etc. would set up a dedicated phone number or e-mail address to handle all of this. Or at the very least, send out an e-mail to everyone with conisistent information that addresses many of the issues we've been discussing. Maybe it's time to write an e-mail to some of the Orbitz/AZ executives.
take note of this excellent, long overdue suggestion az, orbitz, ct
Apr 12, 2006, 10:38 am
#3696
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Originally Posted by yevlesh2
Where on the paper ticket would that data be? Is it the 6 digit number next to INV (which didn't work for me) ? My booking are still showing incorrectly on Orbitz (although they are correct on the paper tickets), so I am curious to see whether I was actually reinstated.
Apr 12, 2006, 10:39 am
#3697
Join Date: May 2005
Location: YOW
Programs: AC-SE100K MM, BA-S HH-D, MB-G LT Sil, IHG-Plt, Nexus, Global Entry
Posts: 3,803
Originally Posted by Alpha Golf
A question and a comment:
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
Originally Posted by Alpha Golf
A COMMENT: I'd like to do a date change and get my FCO-LCA segment from Y to biz. But heck -- I'm going to LCA for $33. Personally, I'm planning to send a nice letter to Orbitz thanking them for going to bat for me, and plan to direct as much of my future business to them as makes sense.
--
13F
Apr 12, 2006, 10:39 am
#3698
Join Date: May 2005
Location: DCA
Posts: 677
Originally Posted by Alpha Golf
A question and a comment:
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
QUESTION: if our itinerary shows up complete on mytripsandmore (but not on Orbitz) do we think it's good to go? (Tix arrived yesterday, as for many).
Apr 12, 2006, 10:40 am
#3699
Join Date: Jan 2003
Location: between DCA and BWI
Programs: SPG Gold, Hyatt Plat, UA Premier, Hilton Gold
Posts: 3,652
Ahh found it now, thanks! Looks like all of mine are showing up correctly in Worldspan .
Originally Posted by HeathrowGuy
It's the six character code under "PNR/Itinerary Code" (or words to that effect) in the center-right hand part of the ticket.
Apr 12, 2006, 10:44 am
#3700
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Join Date: Apr 2003
Programs: NW Plat, UA 2P, DL FO, HH Silver, Starwood Gold
Posts: 866
Originally Posted by Mateo4321
2) Could not add a stopover in FCO since it would cause a reprice.
Apr 12, 2006, 10:44 am
#3701
Join Date: Apr 2006
Posts: 7
Interesting CBC Radio interview with a guy with whom I work... here's the link to listen (MP3 format):
http://www.whatwetalkedaboutatlunch...._interview.mp3
-dr
http://www.whatwetalkedaboutatlunch...._interview.mp3
-dr
Apr 12, 2006, 10:45 am
#3702
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Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
Here are the relevant rules from IATA - Section 2 covers ticketing:
http://www.iata.org/NR/ContentConnec...ments_5_01.pdf
http://www.iata.org/NR/ContentConnec...ments_5_01.pdf
Apr 12, 2006, 10:55 am
#3703
Join Date: Apr 2005
Location: Home airports:SRQ,TPA,RSW
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Originally Posted by dico
Interesting CBC Radio interview with a guy with whom I work... here's the link to listen (MP3 format):
http://www.whatwetalkedaboutatlunch...._interview.mp3
-dr
http://www.whatwetalkedaboutatlunch...._interview.mp3
-dr
Apr 12, 2006, 11:00 am
#3704
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Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
Monitor Airfare and Catch Filing Errors Immediately
Wednesday April 12, 12:30 pm ET
DALLAS, April 12 /PRNewswire/ -- Many airlines have experienced first-hand the awkward situation of releasing an incorrect fare into the market. While most times airlines catch the mistake before the markets do, the occasional error bubbles up and savvy consumers can create a firestorm of bookings.
To address this problem, FareCompare announced today the launch of its FareChecker tool, a patent-pending process for vetting all new fares filed. Now all airlines can easily monitor their fares and catch anomalous filings immediately.
FareChecker tracks new fares against current fares in the market, producing a watch list of major fare changes. Airlines can subscribe to the watch list and use this as a quick check to ensure that fare changes in the most recent update are intended. In addition, FareCompare provides instant alert functionality for any fare filings that fall significantly outside of historical ranges enabling carriers to catch "fat finger" mistakes before they can be picked up in the market.
"We originally developed our FareChecker solution for our consumer site (http://www.farecompare.com) and in the process recognized that fare alerts can be even more important to the carriers," commented Rick Seaney, CEO. "Based on our current algorithms, we are confident we can identify any and all fare mistakes."
http://biz.yahoo.com/prnews/060412/nyw088.html?.v=52
Wednesday April 12, 12:30 pm ET
DALLAS, April 12 /PRNewswire/ -- Many airlines have experienced first-hand the awkward situation of releasing an incorrect fare into the market. While most times airlines catch the mistake before the markets do, the occasional error bubbles up and savvy consumers can create a firestorm of bookings.
To address this problem, FareCompare announced today the launch of its FareChecker tool, a patent-pending process for vetting all new fares filed. Now all airlines can easily monitor their fares and catch anomalous filings immediately.
FareChecker tracks new fares against current fares in the market, producing a watch list of major fare changes. Airlines can subscribe to the watch list and use this as a quick check to ensure that fare changes in the most recent update are intended. In addition, FareCompare provides instant alert functionality for any fare filings that fall significantly outside of historical ranges enabling carriers to catch "fat finger" mistakes before they can be picked up in the market.
"We originally developed our FareChecker solution for our consumer site (http://www.farecompare.com) and in the process recognized that fare alerts can be even more important to the carriers," commented Rick Seaney, CEO. "Based on our current algorithms, we are confident we can identify any and all fare mistakes."
http://biz.yahoo.com/prnews/060412/nyw088.html?.v=52
Apr 12, 2006, 11:01 am
#3705
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Join Date: Jan 2006
Posts: 181
Originally Posted by coolw12
Awww. Well, thanks for trying at least. Don't know how the COC stuff will come into play. I am being told by all parties that the rules don't apply. The thing about "valid only for the segment or segments specified on the tickets" could be construed as meaning that the segments were tied into specific dates, therefore changing dates would result in having to pay the fare differential. It's certainly not ironclad. But again, thanks for trying. It's much appreciated.
And here comes again the question that I already postet twice but did not get an answer:
Why would a date change not be possible?
I never ever bought a business class ticket that was not allowed to change dates!