[FARE GONE] Ek mle-nyc 101 ow / 141 rt
May 18, 2017, 5:02 pm
#91
Join Date: Oct 2014
Location: SEA
Posts: 2,021
If you booked two tickets (like I did) and want to cancel one, give them a call. They will cancel it. Apparently an email was sent out to all Emirates employees saying this fare is invalid and the ticket can be refunded with no penalty.
They did say I was required to fill out a form online, which I did. But the rep said there would be no fee for cancelation and noted it on the reservation...
I kept the one I actually want intact but refunded my other one (that I don't want to fly) in the off chance that it is honored.
Yeah, I know... never call. At this point I don't think that rule applies... clearly Emirates knows about this.
They did say I was required to fill out a form online, which I did. But the rep said there would be no fee for cancelation and noted it on the reservation...
I kept the one I actually want intact but refunded my other one (that I don't want to fly) in the off chance that it is honored.
Yeah, I know... never call. At this point I don't think that rule applies... clearly Emirates knows about this.
May 18, 2017, 6:21 pm
#93
Join Date: Jan 2012
Location: HKG YYZ SYD
Programs: oneworld *A,Nexus/GE
Posts: 134
May 18, 2017, 7:06 pm
#94
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
Just got my cancellation email from Orbitz. Oh well. Hope they will credit the charges back to my CC.
Dear Orbitz.com Traveler,
Emirates made the following change(s) to your itinerary:
* Cancelled 2 of your flights
Dear Orbitz.com Traveler,
Emirates made the following change(s) to your itinerary:
* Cancelled 2 of your flights
May 18, 2017, 7:42 pm
#98
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
On the phone with Orbitz now. They are telling me that EK only issuing travel voucher for future travel and NOT refund to my CC. I told the agent that I am within the 24 hour cancellation period and should get a full refund. The agent is contacting her supervisor to see what can be done.
May 18, 2017, 7:43 pm
#100
Join Date: May 2011
Posts: 14
Same. "Sorry, the booking reference you provided doesn`t have an itinerary. Please call your local Emirates office for assistance."
Also, I had the AS segments on my alaskaair account, and they also disappeared sometime in the last hour.
Hopefully EK would at least send a cancellation email and perhaps a 10% off coupon or a few miles.
Also, I had the AS segments on my alaskaair account, and they also disappeared sometime in the last hour.
Hopefully EK would at least send a cancellation email and perhaps a 10% off coupon or a few miles.
Last edited by novocane; May 18, 2017 at 7:59 pm
May 18, 2017, 7:47 pm
#101
Join Date: Jan 2004
Location: Seattle, WA, USA
Programs: AS MVPG, Hyatt Diamond
Posts: 983
Already spoke with Emirates. They told me to fill out this form and it is 100% refundable.
https://www.emirates.com/mv/english/...hanges/refunds
https://www.emirates.com/mv/english/...hanges/refunds
May 18, 2017, 7:51 pm
#102
Join Date: May 2011
Posts: 14
Already spoke with Emirates. They told me to fill out this form and it is 100% refundable.
https://www.emirates.com/mv/english/...hanges/refunds
https://www.emirates.com/mv/english/...hanges/refunds
I'd be tempted to just open a dispute with my CC company if Emirates does not automatically issue a refund within a week or so.
May 18, 2017, 7:53 pm
#103
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
Already spoke with Emirates. They told me to fill out this form and it is 100% refundable.
https://www.emirates.com/mv/english/...hanges/refunds
https://www.emirates.com/mv/english/...hanges/refunds
"If a travel agent booked your ticket, please contact that travel agent for a refund."
May 18, 2017, 7:59 pm
#104
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
On the phone with Orbitz now. They are telling me that EK only issuing travel voucher for future travel and NOT refund to my CC. I told the agent that I am within the 24 hour cancellation period and should get a full refund. The agent is contacting her supervisor to see what can be done.
You may want to call and cancel to get the credit before the 24 hour period expires to save from any hassles.
May 18, 2017, 8:18 pm
#105
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
My priceline booking appears to have been cancelled since I get this on the EK website:
"Sorry, the booking reference you provided doesn`t have an itinerary. Please call your local Emirates office for assistance."
Then when I went to Priceline to cancel my flight (since within 24 hrs) it says "Sorry your cancellation cannot be completed at this time"
Hopefully this all gets sorted without too much hassle.
"Sorry, the booking reference you provided doesn`t have an itinerary. Please call your local Emirates office for assistance."
Then when I went to Priceline to cancel my flight (since within 24 hrs) it says "Sorry your cancellation cannot be completed at this time"
Hopefully this all gets sorted without too much hassle.
