cova

I had an on hold reservation - but AA cancelled - could have been the fare code change.

I had booked near same time that I already had (refundable) reward tickets - and decided it was not worth the risk to ticket.

Had I booked and held at a different time - I would have ticketed. Oh well.

Get message:

Your reservation details cannot be retrieved at this time. This may be caused by changes made to the reservation outside of AA.com. Please contact AA Reservations.
Apparently done at 1:59pm CST - as the ticket time is now tomorrow at that time.

Sagy

Thanks.

This wouldn't work for me since I booked on AA.com and used AA FF#s.

The fact that it did show up in your "'my bookings" and showed the correct class (not talking about fare code) is good news.

Robt760

I think you need the QF Record Locator...not the assigned AA Record Locator. In order to get this (I presume) you need to call AA, QF, a travel agent, or somebody "connected" that can look it up.

stevenjames

At least according to their website ;-)

http://www.qantas.com.au/travel/airlines/a380/global/en

bschaff1

And you should WAIT 24 hours until you do so. If you've received confirmation WAIT. If you're showing a debit on your CC and maybe received a confirmation wait until at least the weekend to call anybody. AA gives you a 24 hour grace cancellation period, and I would advise against getting somebody digging through a reservation on this fare within that window.

Call next week, if you get screwed over your CC company can sort it out.

notsosmart

Well, that's not really a surprise. You couldn't have expected that in a million years they would honor this hold, could you?

CO_Bulkhead

They must have raised the fare for first class to compensate. Just tried a few random dates and it is over $27,000 round trip. Bummer I missed out on this.

notsosmart

You just got the full-fare pricing. AA.com roughly 26K for most dates.

Sagy

Thanks, no way I'm calling anyone before my credit card is billed. I would probably wait until I paid it (or at least the billing cycle is closed) before I make any calls about this purchase.

ldpeters

AA isn't going to have to weasel out of this one. All of the fare rules I've seen for this fare *clearly* state Economy Class Travel. You'd have a really hard time arguing that the booking code supersedes the "plain language" of "Economy Class Travel" in the fare rules (viz., your contract with AA). This is not like the BA "mistake" of a few weeks ago. Legal opinion: whereas BA claims will (and have been) holding up in small claims, AA isn't going to have to honor this one -- and you're going to have an uphill battle getting a judge to view it your way.

FWIW, if I hadn't read the fare rules before booking this one, I'd be doing some mad scrambling to get my $1000 back -- or I'd be heading to have my ambien scrip refilled, because 14 hours is a long time to spend in coach.



Actually, no, they don't -- you're thinking of DL (and others). AA allows holds, but no "courtesy cancel." Lots of threads on this in the AA forum.

docbert

IANAL, but my understanding is that it is not legal for the "fine print" to directly conflict with the "big print", and in cases that it does the "big print" will apply.

So in this case we've got the "big print" of the website itself, the confirmation email, the seat selection all of which clearly state 'Cabin : First' and 'Booking Class : A' and the "fine print" of the fare rules which state Economy.

Clearly they directly conflict, and thus the 'fine print' does not apply.

bschaff1

I'll wash down my ambien with some Krug on the flight over. Maybe Dom Perignon, but I've heard Krug is better.

The Mileage Millionaire

Why? AA/QF cannot make you sit in coach after you searched for and purchased what is clearly advertised as a first class ticket. They could try to use the fare rules as an excuse to cancel the ticket outright, but to tell you that you've bought a non-refundable coach ticket would be ludicrous.

If they took such a ridiculous position, I have zero doubt that any credit card company would hesitate to provide a full refund upon dispute.

The Mileage Millionaire

Krug is better.

uclabruin82

Well I am ticketed on the A380 with seats assigned F both ways. The website says that the Booking Code is A. I had a second reservation on hold that was cancelled so good thing I got one in.

Of note, a few years ago I purchased a ticket in C on AC to south america through expedia. A lot of FT'ers purchased this mistake. In the end, I got my money back and the EQMs on United I would have received anyways, but only after a lot of angry phone calls and being accused of stealing from AC by a phone agent.