2009 Program Changes -- the good, the bad and the ugly
#316
Join Date: Oct 2008
Programs: Marriott Platinum, United MP Pr Exec
Posts: 26
MR can say they can cancel your points - but does not mean this will hold in a trial!
You are the ideal sucker for big corporate thinking they can do anything and you have nothing to protest about. Wrong, many big corporate decisions, on pensions, and other things, have been rulled down by the courts. Let it go through the process. Now we need a big lawfirm to take this case on for a class action lawsuit!
Last edited by TravelsLots; Oct 29, 2008 at 5:55 pm
#317




Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,206
for some people the marriott changes are better. for golds, they just dont accumulate enough miles (and they know it, or should) to spend a week in Paris in their lifetime. they probably spend the points on weekends, short trips etc - all domestic. rewards that maximize short stays are probably better for them.
i have a tendency to believe the numbers that marriott gave since i tend to go on shorter trips - 5 nights - obviously just me. It is evident that the new marriott will make you pay for the privilidge of staying in london, paris or rome since everyone wants to go their for free. nothing wrong with that IMHO.
i have a tendency to believe the numbers that marriott gave since i tend to go on shorter trips - 5 nights - obviously just me. It is evident that the new marriott will make you pay for the privilidge of staying in london, paris or rome since everyone wants to go their for free. nothing wrong with that IMHO.
With the new schedule I definitely can't afford a week in Paris. I also know that I won't be able to book it before the points shift. I'm now planning on doing some 5 night stays in lesser properties somewhere closer to home (its not worth it to go to the EU for just 5 nights IMHO) so MR has changed my plans significantly.
Along with changing my plans they've changed my outlook on my future prospects with MR. As I mentioned in earlier posts, the value proposition of MR is substantially reduced now compared to HH. I've been on the fence about keeping HH Diamond vs. keeping MR Gold (I can't do both) but this change has made my decision easy. My future spend will go to HH. Sorry MR, you were fun while it lasted but I'm off to greener pastures.
#318
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Yes, but what upset me was being unable to secure a room on points - so can't really use that as an example.
"
Yes-but ther is anescape clause that Marriott has installed in the proposed changes.There will still be dates that are unbookable.They are saying "an average of 9 nights per year"-that is an average.High demand properties which have less than stellar records will still be able to lie about availibility of "standard" rooms or skirt around the whole thing by using averages in the system
I know Marriott plays dirty and lies through their teeth-why should I expect them to stand up for their customers when it has been shown time and again that they just do not give a rats backside.
AND -
I have every sympathy for those who are feeling betrayed, which is why I stated..."if it doesn't work for you, it is understandable that you would want to go elsewhere".
But bigguy - is it not reciprocal? There are multiple posts which suggest those of us not immediately abandoning Marriott are "blindly loyal", or worse, too stupid to understand alternative programs.
Sheep and apologist get little pity. from me.As to Loyalty-well Marriott has shown us all time and again that they do not know the meaning of the word.
I have never accused anyone of being stupid,ill informed or blindly loyal perhaps-I look to educate those who feel"You're doing a heck of a job Willie"
If I am to have sympathy (through the understanding of) your position - shouldn't the same courtesy be extended to those of us who find the change less dramatic?
"Yes-but ther is anescape clause that Marriott has installed in the proposed changes.There will still be dates that are unbookable.They are saying "an average of 9 nights per year"-that is an average.High demand properties which have less than stellar records will still be able to lie about availibility of "standard" rooms or skirt around the whole thing by using averages in the system
I know Marriott plays dirty and lies through their teeth-why should I expect them to stand up for their customers when it has been shown time and again that they just do not give a rats backside.
AND -
I have every sympathy for those who are feeling betrayed, which is why I stated..."if it doesn't work for you, it is understandable that you would want to go elsewhere".
But bigguy - is it not reciprocal? There are multiple posts which suggest those of us not immediately abandoning Marriott are "blindly loyal", or worse, too stupid to understand alternative programs.
Sheep and apologist get little pity. from me.As to Loyalty-well Marriott has shown us all time and again that they do not know the meaning of the word.
I have never accused anyone of being stupid,ill informed or blindly loyal perhaps-I look to educate those who feel"You're doing a heck of a job Willie"

If I am to have sympathy (through the understanding of) your position - shouldn't the same courtesy be extended to those of us who find the change less dramatic?
#319
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Any thoughts as to how much business/money Marriott has lost since the announcement? I know that they have lost all of mine.
How much business will Marriott lose from the "thousands of elites" (the ones that supposedly approved the "enhancements") when they discover that their desired travel days are unavailable (you know, the "blackout" workaround)? After all, thats what they wanted right? The opportunity to book a standard room on any given day?
How much business will Marriott lose from the "thousands of elites" (the ones that supposedly approved the "enhancements") when they discover that their desired travel days are unavailable (you know, the "blackout" workaround)? After all, thats what they wanted right? The opportunity to book a standard room on any given day?
I relish revisiteing this thread in a few months when a)Folks are finding out that THERE ARE blackout dates and b)there has been a point/catagory increases at over 30 percent of the properties(this last bit is pure speculation on my part-but it would not suprise me)
#320
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
"for some people the marriott changes are better. for golds, they just dont accumulate enough miles (and they know it, or should) to spend a week in Paris in their lifetime. they probably spend the points on weekends, short trips etc - all domestic. rewards that maximize short stays are probably better for them. "
You are very much mistaken on this point-as you have been in many of your points in this thread.
Your thread is also incredibly snobbish
Many of us mere golds-and even some"gasp"silver and general members have large balences in our accounts.Are you damning us for beliving in loyalty as a two way street?
I actually have enough points for two weeks in Paris thank you very much.And this is after using points for domestic and international stays.
You are very much mistaken on this point-as you have been in many of your points in this thread.
Your thread is also incredibly snobbish
Many of us mere golds-and even some"gasp"silver and general members have large balences in our accounts.Are you damning us for beliving in loyalty as a two way street?I actually have enough points for two weeks in Paris thank you very much.And this is after using points for domestic and international stays.
#321




Join Date: Dec 2005
Location: PBI and PVD
Programs: DL Gold, (used to be somebody here) Marriott Lifetime Titanium
Posts: 617
"for some people the marriott changes are better. for golds, they just dont accumulate enough miles (and they know it, or should) to spend a week in Paris in their lifetime. they probably spend the points on weekends, short trips etc - all domestic. rewards that maximize short stays are probably better for them. "
You are very much mistaken on this point-as you have been in many of your points in this thread.
Your thread is also incredibly snobbish
Many of us mere golds-and even some"gasp"silver and general members have large balences in our accounts.Are you damning us for beliving in loyalty as a two way street?
I actually have enough points for two weeks in Paris thank you very much.And this is after using points for domestic and international stays.
You are very much mistaken on this point-as you have been in many of your points in this thread.
Your thread is also incredibly snobbish
Many of us mere golds-and even some"gasp"silver and general members have large balences in our accounts.Are you damning us for beliving in loyalty as a two way street?I actually have enough points for two weeks in Paris thank you very much.And this is after using points for domestic and international stays.
Snobby ? I dont think so. I am the original cheap elite since i stay at mostly FI and CY in secondary markets. I probably average 2,000 +/- points a night. at 80 nights i make 160-200k points with bonuses. at gold level (assuming that there are enough with my travel pattern), a gold at 55 nights would be in the 110-130K That can get you a nice yearly marriott vacation someplace but may put a "grand splurge" travel package in difficult territory without taking the risk of periodic program changes that you know will occur
#322
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Snobby ? I dont think so. I am the original cheap elite since i stay at mostly FI and CY in secondary markets. I probably average 2,000 +/- points a night. at 80 nights i make 160-200k points with bonuses. at gold level (assuming that there are enough with my travel pattern), a gold at 55 nights would be in the 110-130K That can get you a nice yearly marriott vacation someplace but may put a "grand splurge" travel package in difficult territory without taking the risk of periodic program changes that you know will occur
#323
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
What it seems to me is that IMO corporate realizes they have a huge MR point liability on their balance sheet and wants to lower it as best they can by increasing the redemption requirements. That or they expect more redemptions in the near future with the economy and want to "stick it to us."
Anyone know the loyalty program consultants who have been talking with Marriott management in recent months?
#324
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Costs of rooms in points is going to be rising as costs of rooms in cash is going to be plummeting = many more points for a much cheaper room.
Talk about a severe devaluation of those points.
Talk about a severe devaluation of those points.
#325
Join Date: Sep 2005
Location: ORD/MDW
Programs: MR Gold, DCL Silver, RSSC Silver
Posts: 775
Of the members who told us they didn't like the point increases, these members informed us that they liked not having blackout dates, having more award availability, platinum bonus increase and having the 5th night free in total much more than they disliked the point increase.
In short, don't **** on my head and tell me that everybody else thinks it's raining.
#326
Join Date: Jul 2005
Location: MUC/HKT
Programs: UA1K;AAEXP;BAG
Posts: 595
Thats the main reason why i am thinking about not spending a single point in 2009*. Sure, my accrued points will devalue by those "enhancements" but i still hope that my saved-cash-per-point-ratio goes up if i spend them during the next up-circle. A possible increased number of promos for $$$ spenders might help to compensate the upcoming devaluation as well.
* I thought about converting all my points into miles before jan 2009 but fear that my main FFP will "enhance" their reward structure as well.
#327
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
Marriott is not helping its case with this sort of BS response. Yes, the changes are helpful for some MR members--but that's probably a pretty small minority. Unhappiness with the changes is a rather typical response, as this thread attests.
In short, don't **** on my head and tell me that everybody else thinks it's raining.
In short, don't **** on my head and tell me that everybody else thinks it's raining.
#328
Join Date: Jun 2006
Posts: 23
Let a judge and jurey decide if they forced a condition that is not reasonable, and let a big lawfirm go after MR and see how they will feel on their point savings after that! Hope the jurey gives them $100M verdict to be paid to all MR members!
You are the ideal sucker for big corporate thinking they can do anything and you have nothing to protest about. Wrong, many big corporate decisions, on pensions, and other things, have been rulled down by the courts. Let it go through the process. Now we need a big lawfirm to take this case on for a class action lawsuit!
You are the ideal sucker for big corporate thinking they can do anything and you have nothing to protest about. Wrong, many big corporate decisions, on pensions, and other things, have been rulled down by the courts. Let it go through the process. Now we need a big lawfirm to take this case on for a class action lawsuit!
#329
FlyerTalk Evangelist




Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,441
for some people the marriott changes are better. for golds, they just dont accumulate enough miles (and they know it, or should) to spend a week in Paris in their lifetime. they probably spend the points on weekends, short trips etc - all domestic. rewards that maximize short stays are probably better for them.
#330
Join Date: Sep 2004
Programs: delta,southwest--companion pass,hilton---diamond,marriott---gold,choice
Posts: 236
a lot of people are missing the boat on this one... marriott hands out free nights like candy, EEO certificates, bonus bucks, premium pounds, etc... i am also hilton honors diamond, and i do not ever see hilton doing any of these things, marriott also has lots and lots of promotions, megabonus and the like, hilton does not, not that familiar with spg, and hyatt, although a member of both, so cannot comment there... so, i think that a lot of people need to factor these in as well, and also, i think that a lot of people that are complaining are on the companies dime. this makes a huge difference, as i am on my own dime. and i think that marriott is in its right to change the program, may not like it, but a class action suit, is just beyond realm of thinking. people, please look at these other factors and all, that marriott does for us.

