FlyerTalk Forums - View Single Post - 2009 Program Changes -- the good, the bad and the ugly
Old Oct 29, 2008 | 6:04 pm
  #318  
bigguyinpasadena
 
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
Originally Posted by sophiegirl
Yes, but what upset me was being unable to secure a room on points - so can't really use that as an example. "

Yes-but ther is anescape clause that Marriott has installed in the proposed changes.There will still be dates that are unbookable.They are saying "an average of 9 nights per year"-that is an average.High demand properties which have less than stellar records will still be able to lie about availibility of "standard" rooms or skirt around the whole thing by using averages in the system

I know Marriott plays dirty and lies through their teeth-why should I expect them to stand up for their customers when it has been shown time and again that they just do not give a rats backside.


AND -

I have every sympathy for those who are feeling betrayed, which is why I stated..."if it doesn't work for you, it is understandable that you would want to go elsewhere".

But bigguy - is it not reciprocal? There are multiple posts which suggest those of us not immediately abandoning Marriott are "blindly loyal", or worse, too stupid to understand alternative programs.

Sheep and apologist get little pity. from me.As to Loyalty-well Marriott has shown us all time and again that they do not know the meaning of the word.

I have never accused anyone of being stupid,ill informed or blindly loyal perhaps-I look to educate those who feel"You're doing a heck of a job Willie"



If I am to have sympathy (through the understanding of) your position - shouldn't the same courtesy be extended to those of us who find the change less dramatic?
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