Status Change on App Today
Aug 21, 2018, 9:25 am
#76
Join Date: Sep 2010
Location: London, UK
Programs: BA Gold, CX Gold (OW Sapphire), Hilton Gold, SPG Gold, Accor Platinum
Posts: 1,476
Mine has gone from Platinum to Platinum Premier Elite ... which is right as I had 140+ nights in 2017 ... however I also had 20k USD+ spend, so it should be PPA+A. Call to Marriott to rectify?
Aug 21, 2018, 9:45 am
#77
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
unless you are in a hurry to book a stay or have a chat with your ambassador, i suggest you give till the of end Aug for all the dust to settle.
Aug 21, 2018, 10:22 am
#78
Join Date: Sep 2010
Location: London, UK
Programs: BA Gold, CX Gold (OW Sapphire), Hilton Gold, SPG Gold, Accor Platinum
Posts: 1,476
I'm currently making 1-2 stays/week for work, but materially won't be important until travelling for leisure with my wife later on in the autumn, so will wait for the dust to settle then.
Aug 21, 2018, 10:44 am
#79
Join Date: May 2005
Posts: 1,337
Good analogy. I'd also say the doctors appear to have been brain dead in their planning... nor did they stay in a HIE last night...
Aug 21, 2018, 11:14 am
#80
Join Date: Oct 2016
Programs: Mileage Plus, Miles and More
Posts: 88
Mine said Platinum yesterday and downgraded to Gold today. I had Gold through AMEX Platinum card, but I also have stayed 48 nights so far this year. Figured they just went ahead and gave me Platinum because I was only two nights short and have 10 nights booked in the next two months.
My next stay is three nights. I'm wondering if they'll let me into the lounge on Day #3 or just keep me out.
My next stay is three nights. I'm wondering if they'll let me into the lounge on Day #3 or just keep me out.
Aug 21, 2018, 11:24 am
#81
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
My next stay is three nights. I'm wondering if they'll let me into the lounge on Day #3 or just keep me out.
Aug 21, 2018, 11:33 am
#82
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Almost certainly, yes. They could be applying scripts according to a range of membership numbers, by last name - impossible to tell. But a batch approach makes good sense, and ultimately everything will level out (with perhaps the odd unicorn that slips through here and there).
Aug 21, 2018, 11:54 am
#83
Join Date: Sep 2012
Location: TPA/SRQ
Programs: Hyatt Explorer, Marriott Titanium, AA Plat Pro, UA Silver, Avis Plus, Hertz PC
Posts: 2,692
I had ambassador yesterday. (which not enough spend) Gone today. However it says I need another X in spend and it has my nights only as butt in bed nights with does not count my rollover nights .
They don't count those?
They don't count those?
Aug 22, 2018, 10:03 pm
#85
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
I thought that legacy Marriott Golds (irrespective of whether it was status matched or not) should map over to new Platinum Elite?
Where was it in the T&C that status matched legacy Marriott golds only get mapped as new Marriott Golds?
Where was it in the T&C that status matched legacy Marriott golds only get mapped as new Marriott Golds?
Aug 22, 2018, 10:31 pm
#86
Join Date: Nov 2013
Location: ORD
Programs: AA PLT, UA Silver, Marriott platinum
Posts: 6
[QUOTE=lexdevil;30099306]Mine also reads "Platinum Elite," but when I click on my name in the upper right hand corner of the screen, I get this:
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
Aug 22, 2018, 11:49 pm
#87
Join Date: Feb 2015
Location: YVR
Programs: AC SE, Marriott - Titanium
Posts: 324
[QUOTE=KDB23;30118319]
Same issue here too. I hope they fix all their issues soon.
Mine also reads "Platinum Elite," but when I click on my name in the upper right hand corner of the screen, I get this:
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
Aug 22, 2018, 11:53 pm
#88
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
I have legacy SPG Ambassador this year and it has ghosted in and out of the combined account on the website (and I think the app too, but can't be certain it ever reflected Ambassador with all that's been going on since Saturday).
Aug 22, 2018, 11:57 pm
#89
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
[QUOTE=KDB23;30118319]
Besides being a PPE, did you also have an ambassador as a legacy Marriott? I had both unpublished and, like you, I had the ambassador info and it changed tonight to just PPE. It doesn't matter since I suppose I can still call my ambassador. Based on a lot of people seeing the ambassador logo who didn't have it or qualify, I suspect they may have initially converted everyone to have that logo, and now gone backwords for everyone -- both approaches being overbroad.
Mine also reads "Platinum Elite," but when I click on my name in the upper right hand corner of the screen, I get this:
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
The opposite happened to me. I have screenshots indicating I was PPE w/Ambassador a few days ago. Which is correct as I’ve been PPE (previously unpublished) for the last 3 years. Today I was downgraded to PPE only. Not sure why my ambassador status disappeared and why it shows my platinum years at 3 when it should be 7. On a side note, the hotel I’m currently in today shows basic platinum in their system.
Aug 23, 2018, 12:52 am
#90
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
[QUOTE=C17PSGR;30118493]
I have been Plat or better for 12 years (I think PP for 8), but I was not part of the concierge pilot. My PP+ Ambassador was clawed back on the app today, though the website still shows it. Super frustrating, given that I have spent $36K at Marriotts this year. It's pretty clear they are just calculating spend off of base points earned, which does not include the majority of the rooms I pay for. I should hit $20K by Marriott's calculations before the end of the year, but I'm still a bit salty.
[left]
Besides being a PPE, did you also have an ambassador as a legacy Marriott? I had both unpublished and, like you, I had the ambassador info and it changed tonight to just PPE. It doesn't matter since I suppose I can still call my ambassador. Based on a lot of people seeing the ambassador logo who didn't have it or qualify, I suspect they may have initially converted everyone to have that logo, and now gone backwords for everyone -- both approaches being overbroad.
Besides being a PPE, did you also have an ambassador as a legacy Marriott? I had both unpublished and, like you, I had the ambassador info and it changed tonight to just PPE. It doesn't matter since I suppose I can still call my ambassador. Based on a lot of people seeing the ambassador logo who didn't have it or qualify, I suspect they may have initially converted everyone to have that logo, and now gone backwords for everyone -- both approaches being overbroad.