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Old Jul 30, 2016, 4:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Slickw
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 23, 2018, 5:27 pm
  #6256  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Even though the last agent I spoke to only offered one option for me to order a NC5 cert which cost 135k points I firmly believe that there must be a NC5 partial package cert available for 105k since that is what the people who had OC7 certs will eventually get and if Marriott honors their 30k points refund for OC8 packages my NC5 cert will effectively have cost me 105k (135k - 30k refund) and I cannot see Marriott letting me keep my current NC5/135k cert after refunding me 30k points otherwise if I cancelled the cert I would get 135k refunded on top of the 30k goodwill refund. For this reason I believe there must be a NC5/105k cert and if Marriott refunds 30k from my OC8 package that they will convert my NC5/135k cert (QP88) to a new NC5/105k cert (code unknown) and if I subsequently cancelled the new NC5/105k cert I would get back only 105k.

Edit:
And, looking back a couple of posts my guess based on Traveler56789's post is that the code for the NC5/105k might be his QP95.
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Old Aug 23, 2018, 5:28 pm
  #6257  
 
Join Date: Aug 2018
Location: Chicago
Posts: 318
Originally Posted by tonywush
Can you let us know the points value of QP95? It should be indicated in the email when they order the new cert for you.

Also did you managed to get the 30k refund as a result of these actions?
​​​​​​​The value was 135K points. The CSR canceled my reservation, which credited me 135K in my account. She then used those 135K points to buy the QP95 partial cert.

I wasn't able to get the 30K refund. I brought this up on the call, but they hadn't heard of this and I didn't push too hard since I already wasted half of my day on the phone. I'm planning to submit a request in the coming weeks online or through my ambassador once things settle down.
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Old Aug 23, 2018, 5:37 pm
  #6258  
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Originally Posted by rny321
I based my 60K calculation on the peak value of the NC1-4 of 30K that one would receive in exchange for the OC1-5. My guess is the reason for the 90K differential between OC1-5 and NC5 is MPG is using the peak rate of 40K for OC5 and the 25K rate for OC1-5. That could explain why a NC1-4 might have a different value and code based on the original OC certificate. Someone who began with an OC1-5 might have a NC1-4 with a 45K value displayed. Another person who began with a OC6 which was converted to a NC1-4 might display a 75K value and a different code.
I agree with your hypothesis on why we have this kind of crazy and confusion values assigned to the certs that essentially can only redeem for the same category of hotels. It is not logical to make such differentials but on the other hand, it may be needed for the calculation of upgrade value and the surrender value, of the OCs, as now it is very evident the converted Patial NCs are fully refundable. In fact for those who have the OCs attached to a booking, it is a nightmarish process when they try to change their bookings to a different hotel even of the same category. System just treats it as a cancellation outright and kick back the full point value to the account, causing the loss of their certs.
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Old Aug 23, 2018, 5:57 pm
  #6259  
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Originally Posted by skimthetrees
Even though the last agent I spoke to only offered one option for me to order a NC5 cert which cost 135k points I firmly believe that there must be a NC5 partial package cert available for 105k since that is what the people who had OC7 certs will eventually get and if Marriott honors their 30k points refund for OC8 packages my NC5 cert will effectively have cost me 105k (135k - 30k refund) and I cannot see Marriott letting me keep my current NC5/135k cert after refunding me 30k points otherwise if I cancelled the cert I would get 135k refunded on top of the 30k goodwill refund. For this reason I believe there must be a NC5/105k cert and if Marriott refunds 30k from my OC8 package that they will convert my NC5/135k cert (QP88) to a new NC5/105k cert (code unknown) and if I subsequently cancelled the new NC5/105k cert I would get back only 105k.

Edit:
And, looking back a couple of posts my guess based on Traveler56789's post is that the code for the NC5/105k might be his QP95.
Did you get a 30K goodwill pts back? Or you are still owed the 30K?

Looks like QP95 is NOT it.

Originally Posted by Traveler56789
​​​​​​​The value was 135K points. The CSR canceled my reservation, which credited me 135K in my account. She then used those 135K points to buy the QP95 partial cert.

I wasn't able to get the 30K refund. I brought this up on the call, but they hadn't heard of this and I didn't push too hard since I already wasted half of my day on the phone. I'm planning to submit a request in the coming weeks online or through my ambassador once things settle down.
Now we have a QP88 for a partial NC5 with 135K pts value , AND a QP95 for a partial NC5 ALSO with 135K pts value!

Both situations are identical - an OC8 to a Partial NC5, except skimthetrees have to go thru multiple corrections to get there while Traveler56789 got it from the first rep who was willing to try. Different QP codes, but same point value, from same original source.
No wonder someone has gotten a bargain price on the upgrade when he managed to get his OC1-5 to upgrade to a NC5 hotel. The table and the values are so complicated, it would require very careful handling, like the rep tonywush has gotten to handle it without mistake.
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Old Aug 23, 2018, 6:00 pm
  #6260  
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Posts: 29,762
May be we need to build a table to keep track of the different QP codes and their values - start from their original sources (the OCs) to the converted Partial NCs with the corresponding values.

Such a mess.

It also looks to me tonywus has the best outcome because now he gets back the overpaid 30K as part of the 100% refund of his OC8, then he replaced with the QP83 that is the the corresponding Partial NC1-4 from the OC1-5. He no longer has to follow up the 30K refund.

Last edited by Happy; Aug 23, 2018 at 6:07 pm
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Old Aug 23, 2018, 6:04 pm
  #6261  
 
Join Date: Jul 2018
Posts: 28
Ok so if I'm following this, it seems like all these variant codes are combination of the mapping from OC to NC and the need for an audit trail. That's why there is a 45k NC1-4 and a 75k NC1-4. Following that logic and the fact that no more than 2 OC certs map to NC levels, there should be approx 10 codes for these new partial certs.

Group A
New Cat 1-4 from Old Cat 1-5: QP80 - 45k value
New Cat 5 from Old Cat 7 or upgrading from NC1-4a: QP88 - 105k value
New Cat 6 from Old Cat 9 or upgrading from NC1-4a: QPXX - 165k value
New Cat 7 when upgrading from NC1-4a: QPXX - 225k value
New Cat 8 when upgrading from NC1-4a: QPXX - 285k value

Group B
New Cat 1-4 from Old Cat 6: QPXX - 75k value
New Cat 5 from Old Cat 8 or upgrading from NC1-4b: QPXX - 135k value
New Cat 6 from Old Tier 1-3 or upgrading from NC1-4b: QPXX - 195k value
New Cat 7 when upgrading from NC1-4b: QPXX - 255k value
New Cat 8 when upgrading from NC1-4b: QPXX - 315k value

Now what breaks this is Ritz Tier 4-5 since it had a refund value of 315k right? Also did the old Tier 1-3 have a 195k or 225k refund value? Somehow I paid 225k but that doesn't seem to make sense since the Tier 1-3 package was only 150k more than old Cat 1-5
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Old Aug 23, 2018, 6:06 pm
  #6262  
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Originally Posted by nick793
Ok so if I'm following this, it seems like all these variant codes are combination of the mapping from OC to NC and the need for an audit trail. That's why there is a 45k NC1-4 and a 75k NC1-4. Following that logic and the fact that no more than 2 OC certs map to NC levels, there should be approx 10 codes for these new partial certs.

Group A
New Cat 1-4 from Old Cat 1-5: QPXX - 45k value
New Cat 5 from Old Cat 7 or upgrading from NC1-4a: QPXX - 105k value
New Cat 6 from Old Cat 9 or upgrading from NC1-4a: QP99 - 165k value
New Cat 7 when upgrading from NC1-4a: QPXX - 225k value
New Cat 8 when upgrading from NC1-4a: QPXX - 285k value

Group B
New Cat 1-4 from Old Cat 6: QPXX - 75k value
New Cat 5 from Old Cat 8 or upgrading from NC1-4b: QPXX - 135k value
New Cat 6 from Old Tier 1-3 or upgrading from NC1-4b: QP99 - 195k value
New Cat 7 when upgrading from NC1-4b: QPXX - 255k value
New Cat 8 when upgrading from NC1-4b: QPXX - 315k value

Now what breaks this is Ritz Tier 4-5 since it had a refund value of 315k right? Also did the old Tier 1-3 have a 195k or 225k refund value? Somehow I paid 225k but that doesn't seem to make sense in the context of old cat refund + 30k/cat
The old Tier 1-3 is worth 195k. 45k+ 150k
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Old Aug 23, 2018, 6:11 pm
  #6263  
 
Join Date: Jul 2018
Posts: 28
Well ........so not only did I pay 30k more than Cat 9 - but I paid 30k more than the damn sticker price?!

Edit yeah, just found it:

Reward Details
--------------------------------
Description: 7 Night Partial Package Tier 1-3
Reward code: L800
Valid through: Saturday, August 17, 2019
Total points redeemed: 225,000
Confirmed on: Friday, August 17, 2018
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Old Aug 23, 2018, 6:24 pm
  #6264  
 
Join Date: Nov 2012
Location: LAX
Posts: 301
Originally Posted by ronaldomanutd
hello,

just wanted to share my experience, today after 2 hours on the phone and with help of supervisor's supervisor they were able to attach my old Cat 1-5 certificate to the new cat 5 hotel Marriott Pinnacle downtown vancouver though they charged me 56K more points for 7 nights!!! was so exhausted that it wasn't worth to ask them why the additional 56K

what i can't understand is why i cannot book hotels that may be showing under revenue availability but not under points. I thought marriott was following SPG rules if its available you can get on points

Was trying to get Westin Bayshore Vancouver from 31st to the 7th
Mike at OMAAT was also randomly charged extra points per night on a non-TP booking - https://onemileatatime.com/successful-al-maha-booking/

6k extra/night. Strange.
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Old Aug 23, 2018, 6:26 pm
  #6265  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by nick793
Ok so if I'm following this, it seems like all these variant codes are combination of the mapping from OC to NC and the need for an audit trail. That's why there is a 45k NC1-4 and a 75k NC1-4. Following that logic and the fact that no more than 2 OC certs map to NC levels, there should be approx 10 codes for these new partial certs.

Group A
New Cat 1-4 from Old Cat 1-5: QP80 - 45k value - the code should be QP83. At least 2 or more DPs have QP83.
New Cat 5 from Old Cat 7 or upgrading from NC1-4a: QP88 - 105k value
New Cat 6 from Old Cat 9 or upgrading from NC1-4a: QPXX - 165k value
New Cat 7 when upgrading from NC1-4a: QPXX - 225k value
New Cat 8 when upgrading from NC1-4a: QPXX - 285k value

Group B
New Cat 1-4 from Old Cat 6: QPXX - 75k value The code is QP80 - you can go back to my previous post to see the cert details.
New Cat 5 from Old Cat 8 or upgrading from NC1-4b: QPXX - 135k value
New Cat 6 from Old Tier 1-3 or upgrading from NC1-4b: QPXX - 195k value
New Cat 7 when upgrading from NC1-4b: QPXX - 255k value
New Cat 8 when upgrading from NC1-4b: QPXX - 315k value

Now what breaks this is Ritz Tier 4-5 since it had a refund value of 315k right? Also did the old Tier 1-3 have a 195k or 225k refund value? Somehow I paid 225k but that doesn't seem to make sense since the Tier 1-3 package was only 150k more than old Cat 1-5
The parts I made it Red, is erroneous. Please correct it. No idea on the rest.

NC1-4 from OC 5 45K is QP83
NC1-4 from OC 6 75K is QP80
Happy is offline  
Old Aug 23, 2018, 6:28 pm
  #6266  
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Join Date: Aug 2018
Posts: 590
Originally Posted by nick793
Well ........so not only did I pay 30k more than Cat 9 - but I paid 30k more than the damn sticker price?!

Edit yeah, just found it:

Reward Details
--------------------------------
Description: 7 Night Partial Package Tier 1-3
Reward code: L800
Valid through: Saturday, August 17, 2019
Total points redeemed: 225,000
Confirmed on: Friday, August 17, 2018
You were hosed sir. We can do the math right now.

Cat 5 is worth 45k. Cat 6 = 75, Cat 7 = 105, Cat 8 = 135, Cat 9 = 165, Tier 1-3 = 195
Happy likes this.
kapooncha is offline  
Old Aug 23, 2018, 6:33 pm
  #6267  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by meehgz
Mike at OMAAT was also randomly charged extra points per night on a non-TP booking - https://onemileatatime.com/successful-al-maha-booking/

6k extra/night. Strange.
The poster you replied the post to, got an UPGRADE to a NEW Category 5 property with his OLD Category 5 Cert. He is being charged the Upgrade cost, and actually at a bargain, as per my understanding from the conversation with a rep, as well as how much the NC5 cost (135K), he is getting a 135K value cert with only 45K (OC1-5) + 56K extra points. Instead of having to pay 90K extra, he got charged 56K only because it seemed the supervisor and the supervisor's supervisor, had a hard time to figure out the cost and to fix the mess. At the end, for once, the customer "won".
Happy is offline  
Old Aug 23, 2018, 6:39 pm
  #6268  
 
Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
I cancelled a stay on certs and the certs haven’t shown back in the account.

anyone dealt with this yet?

also can I book a new cat 4 former spg property with the old cat 5 cert?
stallion114 is offline  
Old Aug 23, 2018, 6:44 pm
  #6269  
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Join Date: Jul 2003
Location: Florida
Posts: 29,762
Originally Posted by stallion114
I cancelled a stay on certs and the certs haven’t shown back in the account.

anyone dealt with this yet?

also can I book a new cat 4 former spg property with the old cat 5 cert?
Read back - multiple posts on that.

System automatically canceled the cert when the booking is canceled. You received residual point refund from the canceled cert.

You NO LONGER have a cert. You can, however, call Marriott to restore your cert.

Again, read back. Enough discussions and real life examples on how to handle that.

No, you can not use the cert to book any SPG property yet until after Sept 18. That is the original schedule and we have not heard anything otherwise.

However, right now your issue is YOU NO LONGER HAVE A CERT.
Happy is offline  
Old Aug 23, 2018, 6:52 pm
  #6270  
 
Join Date: Jul 2018
Posts: 28
Originally Posted by kapooncha
You were hosed sir. We can do the math right now.

Cat 5 is worth 45k. Cat 6 = 75, Cat 7 = 105, Cat 8 = 135, Cat 9 = 165, Tier 1-3 = 195
I don't even know where to begin handling this...I mean ultimately I wanted a cat 7 cert but trying to get a refund I'm supposed to get + correct a .... up + upgrade is going to be borderline impossible right now.
nick793 is offline  


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