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Originally Posted by bryan995
(Post 30090291)
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?
Making this hotel + airline points costing 360,000+145,000? 505,000? |
Originally Posted by bryan995
(Post 30090291)
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?
Making this hotel + airline points costing 360,000+145,000? 505,000? You can redeem it for a 7-night stay at a Cat 8, which is something that would have otherwise cost 40K per night with 5th night free (i.e. 240K). If you attempt to cancel the cert for a points refund, you would receive 135K. |
Originally Posted by RedSun
(Post 30090251)
You redeemed 360,000 MRs for a Cat-8 7-night package with airline miles. The main or key component of the travel package is actually the airline miles. The MR cost allocation for the 7-night hotel is only 135,000 MRs. Your certificate is attached to a property that is costing more than the Cat-8 40,000 MRs rate.
You need to get ready to deliver more MR points for the stay. You need to check how much more MR you need, may be 10,000 MR/night to a total of 60,000 MRs or 70,000 MRs. The upgrade does not get the free night. If you do not get the points handy, your reservation will be cancelled and your certificate returned. |
Originally Posted by bryan995
(Post 30090291)
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?
Making this hotel + airline points costing 360,000+145,000? 505,000? |
Originally Posted by bryan995
(Post 30090157)
I called in and booked my 7N TP a few days ago. This is what my account shows...Please remember to order e-certificate(s) once you earn the required points.
If you have not earned the required points 10 days prior to your reservation, customer support will contact you to discuss payment options. Price shows as:
Was my TP attached correctly? Or do I need to call in before D-day? That's the message with no TP attached. |
Originally Posted by nabeelj
(Post 30090343)
The property that his reservation is at is a Cat 8. It says 240K points for a 7-night stay.
Clearly he has some certificate attached. And he does not have enough points. The OP is very confused now.... |
Normal transfers
Has anyone done the regular MR to MR <50k transfers lately?
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Originally Posted by RedSun
(Post 30090468)
If this is true, then why he is required to deposit more points to complete the reservation??
Clearly he has some certificate attached. And he does not have enough points. The OP is very confused now.... |
Not to further complicate matters, but for both a DP and confirmation, here's my situation. Because we're being encouraged to attach our certs, I have a Cat 8 certificate attached to a Cat 8 property that is going up in points after the merge. The email confirmation I received from Marriott shows that the certificate was attached to the reservation properly, and that I only owe the parking and resort fees for the stay (total of $280). However, here is what is posted to my account online:
" This reservation has e-certificate(s).Your Reward certificates will be sent to your hotel." So the e-cert is attached, but there is no way to see the value of said e-certificate. No way for me to tell if it was accurately processed. Then it says this (please note I omitted the specific travel dates since I don't post my travel plans online): "Room Total Summary35.32 USD Taxes and fees 360,000Points
Total for Stay(All rooms) in local currency280.32 USD 360,000 PointsSummary of Charges(all rooms)Subtotal360,000 Points Total taxes & fees 280.32 USD Total for Stay 280.32 USD + 360,000 Points " Then it stated my remaining points. Nowhere on the online reservation does it say the value of my certificate, only that I have one. Also, the points rate per night for the hotel clearly equals 240,000 but it is showing the total as 360,000 points, which is the total amount of the certificate. It also doesn't show that those points have already been deducted from my account. Since this is the first TP cert I've purchased, is that normal? It seems unnecessarily confusing, especially given what the previous poster said regarding his or her cert. I did ask a rep if it was attached properly, and she said it was showing up correctly on her end. But with the misinformation we've been getting, I don't trust Marriott CSRs right now. |
Originally Posted by OssianBlue
(Post 30090595)
Why would you say this? it is exactly the same language as when nothing is attached to the reservation.
Originally Posted by FrustratedinCA
(Post 30090601)
Not to further complicate matters, but for both a DP and confirmation, here's my situation. Because we're being encouraged to attach our certs, I have a Cat 8 certificate attached to a Cat 8 property that is going up in points after the merge. The email confirmation I received from Marriott shows that the certificate was attached to the reservation properly, and that I only owe the parking and resort fees for the stay (total of $280). However, here is what is posted to my account online:
"This reservation has e-certificate(s). Your Reward certificates will be sent to your hotel. " So the e-cert is attached, but there is no way to see the value of said e-certificate. No way for me to tell if it was accurately processed. Then it says this (please note I omitted the specific travel dates since I don't post my travel plans online):"Room Total Summary 35.32 USD Taxes and fees360,000 Points
(All rooms) in local currency280.32 USD 360,000 Points Summary of Charges(all rooms) Subtotal 360,000 Points Total taxes & fees 280.32 USD Total for Stay 280.32 USD + 360,000 Points " Then it stated my remaining points. Nowhere on the online reservation does it say the value of my certificate, only that I have one. Also, the points rate per night for the hotel clearly equals 240,000 but it is showing the total as 360,000 points, which is the total amount of the certificate. It also doesn't show that those points have already been deducted from my account. Since this is the first TP cert I've purchased, is that normal? It seems unnecessarily confusing, especially given what the previous poster said regarding his or her cert. I did ask a rep if it was attached properly, and she said it was showing up correctly on her end. But with the misinformation we've been getting, I don't trust Marriott CSRs right now. He won't believe what you just said. He would say the reservation is wrong and your TP is not attached. |
Originally Posted by RedSun
(Post 30090670)
OssianBlue, the non-believer, can answer you.... ;)
He won't believe what you just said. |
Originally Posted by OssianBlue
(Post 30090701)
Um, what? That looks like a correctly applied certificate. Not sure what you are getting at.
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Originally Posted by FrustratedinCA
(Post 30090734)
Not sure what that point was either. I just wanted to verify it looked as it should, since I've never done this before. Thanks!
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Originally Posted by OssianBlue
(Post 30090701)
Um, what? That looks like a correctly applied certificate. Not sure what you are getting at.
Originally Posted by FrustratedinCA
(Post 30090734)
Not sure what that point was either. I just wanted to verify it looked as it should, since I've never done this before. Thanks!
Both bryan995 and FrustratedinCA's TPs are not attached the regular ways. But it does not say they are wrong, or as OssianBlue said, the TP is not attached. |
Originally Posted by DelAbbot
(Post 30087926)
If the old Cat-6 (30K/night) 7 night can only be used for new Cat-4 (25K/night), isn't that an unfair downgrade? Considering all other Cats can be fairly mapped, wouldn't it be fair and Marriott receive less complaints/calls to map old Cat-6 to new Cat-5 (35/night).
Or am I dreaming because I currently hold an unattached old Cat-6 7 night TP? And that explains why they're delaying the announcement of the mapping. Since both old cat 6 30K and old cat 7 35K would map to new cat 5 35K, they don't want the current old cat 7 holders calling now to downgrade to old cat 6 to refund the extra points. |
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