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Old Jul 30, 2016, 4:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Slickw
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Jul 19, 2018, 7:46 am
  #3946  
 
Join Date: Jul 2018
Posts: 6
'partial' 7 night packages?

I spoke to a Marriott rep for a little over an hour last night. After talking about the 7 night/flight packages at a category 6 (called a 840t) he noticed a package without the miles (only 7 nights at a cat 6) called a p850. What surprised us both was it was listed for only 95k points!? 7 nights at a category 6 is currently 180k. This is essentially half price. Spending the additional 135k Marriott to get 50k airline miles doesn't seem worth it at all now, if these packages really do exist.

If I do manage to buy 2 of these before August, do you think I should redeem them before August as well? I'd love to hold onto a cat 9 package but I don't know if it'll be refunded in August.

I'm just a little surprised there isn't a ton of buzz about these 7 night partial packages. Either the rep was confused or this is an insane sweet spot that no one seems to be taking advantage of.
I_WANT_TO_GO is offline  
Old Jul 19, 2018, 8:09 am
  #3947  
 
Join Date: Apr 2009
Posts: 298
Originally Posted by tth6133
New TP for 100K miles costs 330K points minimum...significantly MORE MR points.
Yeah, now you can get roughly the same UA miles (132k vs 135k) for fewer MR points because the new travel packages are more expensive.
funkbandit is offline  
Old Jul 19, 2018, 8:22 am
  #3948  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,468
dupe...
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Old Jul 19, 2018, 8:23 am
  #3949  
 
Join Date: Feb 2006
Location: Cockeysville, MD
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Posts: 9,468
Originally Posted by I_WANT_TO_GO
I spoke to a Marriott rep for a little over an hour last night. After talking about the 7 night/flight packages at a category 6 (called a 840t) he noticed a package without the miles (only 7 nights at a cat 6) called a p850. What surprised us both was it was listed for only 95k points!? 7 nights at a category 6 is currently 180k. This is essentially half price. Spending the additional 135k Marriott to get 50k airline miles doesn't seem worth it at all now, if these packages really do exist.

If I do manage to buy 2 of these before August, do you think I should redeem them before August as well? I'd love to hold onto a cat 9 package but I don't know if it'll be refunded in August.

I'm just a little surprised there isn't a ton of buzz about these 7 night partial packages. Either the rep was confused or this is an insane sweet spot that no one seems to be taking advantage of.

I don't think you can get a partial package in the first transaction. They are used when people extend or upgrade an existing TP. A partial package reflects a certificate for the hotel stay only and the value of that certificate if you were to refund it for points. (As if you were only getting airline miles from the beginning.)
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Old Jul 19, 2018, 8:28 am
  #3950  
 
Join Date: Mar 2014
Posts: 546
Originally Posted by I_WANT_TO_GO
I spoke to a Marriott rep for a little over an hour last night. After talking about the 7 night/flight packages at a category 6 (called a 840t) he noticed a package without the miles (only 7 nights at a cat 6) called a p850. What surprised us both was it was listed for only 95k points!? 7 nights at a category 6 is currently 180k. This is essentially half price. Spending the additional 135k Marriott to get 50k airline miles doesn't seem worth it at all now, if these packages really do exist.

If I do manage to buy 2 of these before August, do you think I should redeem them before August as well? I'd love to hold onto a cat 9 package but I don't know if it'll be refunded in August.

I'm just a little surprised there isn't a ton of buzz about these 7 night partial packages. Either the rep was confused or this is an insane sweet spot that no one seems to be taking advantage of.
These are not packages you can buy. If you extend, upgrade/downgrade, or cancel a reservation that your 7N certificate was attached to, your certificate becomes one of these "partial" certificates.
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Old Jul 19, 2018, 8:46 am
  #3951  
 
Join Date: Mar 2014
Posts: 546
Originally Posted by RafKa
Finally redeemed this morning at 9am (Eastern). First try got connected within 5 mins, then placed on hold by a clueless agent, subsequently disconnected. Called again and within 30 seconds was connected to an agent who knew what he was doing. Redeemed Cat 6 + 120K British Airways Avios.

I forgot to ask to expedite! How long until the Cert posts? I was told stright away, but still not showing in my account. I just don't want the Cert to post somehow after the merger and cause me a headache! Not concerned about the BA Avios taking up to 6 weeks as I don't have an urgent need for these...
BA Avios should only take about a day to show up in your account. Same with UA or VS. AA or WN takes about 2 days. AS takes the longest (for US/UK airlines), about a week.
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Old Jul 19, 2018, 8:59 am
  #3952  
 
Join Date: Feb 2006
Location: Cockeysville, MD
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Posts: 9,468
Originally Posted by tth6133
These are not packages you can buy. If you extend, upgrade/downgrade, or cancel a reservation that your 7N certificate was attached to, your certificate becomes one of these "partial" certificates.

its nice that the rep was "also surprised" and seemed to know nothing about them according to the poster. Ugh.
Mr. Vker is offline  
Old Jul 19, 2018, 12:10 pm
  #3953  
 
Join Date: May 2002
Location: SNA
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Posts: 2,612
I've tried to call 3 times today and each time the call dropped when transferring me to someone else.
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Old Jul 19, 2018, 12:42 pm
  #3954  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
I got transferred and it took 30 min when the agent finally figured out what to do she said their systems were frozen. Wasted an hour;
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Old Jul 19, 2018, 6:24 pm
  #3955  
 
Join Date: Mar 2012
Location: IL
Posts: 270
Originally Posted by Flying for Fun
Thank you for an excellent post.



From my own experience, I have had a devaluation in a FF Program affect an existing "redeemed" award. In 2016 AS devalued Emirates awards significantly, without notice. I had booked two F awards at 100K each; North America to Europe. Subsequent to the changes I wanted to change the departure city. Same dates, different origin. AS was happy to do that for me if I paid an additional 80K miles per award. While my award was not voided, it was, without notice, bound by the "new" rules! I am deemed to have accepted those terms and conditions by joining Mileage Plan and I had no recourse.

With respect to Marriott Travel Packages, they are comprised of two components. The FF Miles and the 7 Night Hotel Stay certificate that can be redeemed for 7 nights at a Category 1-5 property. The FF Miles are already redeemed. Nobody is arguing that they didn't get their FF Miles. Under the existing T&C's, "attached" Hotel certificates are "redeemed" and we know with certainty that they will be honoured in the "New" Program. Unattached or "floater" certificates are NOT fully redeemed. As such, voiding them or exchanging them for their residual value is in no way voiding or changing a hotel redemption. I certainly follow your logic that the certificate in itself is a redemption so should have some intrinsic value. On that basis, at a minimum, the residual value of 45K (already established and known) should be the value. However, since the current MR program is ending the value of the certificate is moot. There is no guarantee that it will be transferred or converted for use in the New Program. How Marriott ultimately chooses to deal with the "floater" non-redeemed certificates when the current Marriott Rewards Program wraps up in a few weeks falls entirely within their discretion.

If I purchase a coupon book and one of the coupons allows me to dine at a certain establishment for 50% off and the establishment ceases operations, do I have a claim?



It would also be easy to argue that the Member could have and should have exercised the certificate and made a redemption. That "deliverable" is available now! A consumer protection agency isn't going to support someone who "neglected" to take the "deliverable" now when it is available to him in hopes of a getting a better "deliverable" later especially when the "entity" though which the travel package was "purchased" and the "deliverable" is available, will cease to exist come August.



Ultimately, I think you are right. Marriott will try to find a balance between minimizing their costs and keeping their customers happy. Although, I would think Marriott would be less concerned about a Member who has multiple "floating" certificates and a handful of combined stays than they would an Elite with many stays and one "floating" certificate. The purpose of my recent posts is to argue that the "value" of a certificate in current MR Points, should a member choose not to "redeem," is NOT 150K. It is not fear mongering, it is looking at it realistically and without emotion. The New Program is "generally" devalued from the old Program so I am not sure why some continue to believe that the already "out-sized" value potential of the Travel Package should provide additional "out-sized" value post an August conversion. We do know that attached certificates will be honoured. We don't know the fate of the "floaters" It could be anything from ZERO to a comparable redemption in the New Program but highly unlikely it will be more than that.

When you wake up on August 1st, I think it is likely that you will still have a certificate in your new account but it will be highly restricted as to what you can do with it. I am sure Marriott is reading these threads to get a feel for what Members anticipate might happen or not happen. It could even have bearing on the final outcome so here are my thoughts. Here is yet another possible outcome.

On the conversion date:

All floater certificates will be converted to a 150K Point Certificate ie New Category 1-4
All New floater certificates must be attached within 3 months. No exceptions!
Expiry date will be 12 months from Conversion date. No extensions!
If you have an upgraded Certificate the upgrade points are refunded and your certificate is converted to a 150K Point Certificate.
Once attached, they cannot be detached other than to attach to another reservation or cancel. ie no floaters, all attached/cancelled after 3 months.
Cancelled certificates have a 45K residual value
If not attached within 3 months, cancelled at 45K residual value.
Upgrades and downgrades as per New Program.
New Cat 5 +60K, New Cat 6 +180K New Cat 7 +240K

Existing attached certificates can be handled in the same way. A date change would not trigger a conversion of the underling certificate but a change in the property would. This would ensure that all existing certificates attached or unattached will be through the system within 12 months. It would be an equitable way to allow for booking dates not currently available and to determine if you are better keeping your existing reservation or cancelling it in favor of a conversion.

In my case, it would be advantageous to convert my current attached Cat 8 certificate. I would get a New Cat 1-4 and 90K points. The New Category of the property is 5. An upgrade to a New Cat 5 would be +60K leaving me with a net 30K in my account. It would also allow me to book any other Cat 5 property, including former SPG properties.In other cases, it may be better to just leave the old certificate attached.

Just some of my thoughts,

James
Enough of this non-sense. At least no more of the '45k only' fear mongering. The idea doesn't make most people whole, because to get an equivalent cert they will have to pay additional from what they had, in some cases a lot.

Let's break this down by first assuming all devaluation had already been taken care of in 2018Q1 yearly deval, and that this is simply a reclassification, such that a cert for hotels costing X should result in a cert in which those hotels landed statistically the most. Here are the current cert categories, the new category where the majority of those hotels went (along with percent of hotels up to an equal to this category), and the net amount required under your idea to be made whole (new upgrade cost minus refund, negative being a net refund to the customer):
5-> 4 (99%), 0
6-> 4 (71%), -30
7-> 5 (98%), 0
8-> 5 (70%), -30
9-> 6 (76%), 60
T3-> 6 (83%), 30
T5-> 8 (100%), 180

So, on the straight maps (5->4,7->5), you'd be even +98% of the time.

On the lower tweener categories (6 and 8), you'd be 30k in the green 70% of the time. If you're in the 30%, then you'd have to pay +30k for 6 and +90k for 8. Yes, 1/3 of the time you'd have to pay 90k additionally to keep your hotel if you had a Cat8.

On the higher cats, it gets worse.
For old Cat 9, you'd have to pay 60k 3/4 of the time to be whole, and 120k 1/4 of the time.
For old T1, 30k 83% of the time and 90k 17% of the time
For old T5, 180k once Cat 8 goes live, for now +60k.

So in short, no that isn't even, especially at the higher levels. Part of the reason is that the new TP consider the 'peak' redemption rates, which increase in upgrade cost as the categories go up. For a floater cert, max exposure would be 6 months, so no reason to burden the purchaser with paying for peak coverage when they likely won't need it.

And to your AS example, I'll raise you an AA. Two years ago AA devalued redemption, specifically F/J from US to Asia, almost double. They gave advanced notice and allowed for free 'exchange' changes after the implementation date as long as the origin and destination remained the same, one could change class of service (add/remove voluntary downgrade) and routing, which I did several times, free of miles and cash charge after the effective date. This was also known in advance. Some companies do the right thing.

If Marriott wants to make everyone whole without advanced notice, the only way to do that is either refund the points or round up to transformed mode category (or higher for Cat6/8). Even a points refund doesn't make everyone whole from the perspective they can't get all the same hotels for the same points anymore as outlined above, but it does give them flexibility, so there is value there to balance. They have handled everything both fairly and with advanced notice thus far, and I fully expect that or better on this topic as there is no evidence to suggest otherwise.
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Old Jul 19, 2018, 7:20 pm
  #3956  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,051
Does refunding points equivalent to the 7-night stay make anybody unhappy --> NO.

Does it cost Marriott any extra for these refunded points to be used on different reward stays instead of a one week stay ---> NO. (except in rare scenarios of people not using all 7 nights or sub-optimally staying in a Cat 1-4)

Does Marriott prefer you to have a near-term one week stay instead of points that might not be used for awhile ---> NO. Points burned in six months are worth less than points burned today.

Is it possible to convert existing certificates into something on the new chart in a way that keeps everybody happy ---> NO.

Ergo... refund the points and start from scratch in the new programme...
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Old Jul 19, 2018, 7:32 pm
  #3957  
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Join Date: Oct 2009
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Posts: 1,790
My call:

Legacy Category X certificates will be converted to nights points-based certificate corresponding to Category X in the New Marriott Rewards.

Exception:
Legacy Category 9 and above will be converted to Category 8 in the New Marriott Rewards, the high available category.

Legacy cat 6 cert will become a cat 6 (50K per night)

Marriott will not give advance notice to avoid a run on higher category certs, and will claim no notice was warranted because "there was no change" in category. for certs at categories 8 and under
MasterGeek is offline  
Old Jul 19, 2018, 8:23 pm
  #3958  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
Originally Posted by MasterGeek
My call:

Legacy Category X certificates will be converted to nights points-based certificate corresponding to Category X in the New Marriott Rewards.

Exception:
Legacy Category 9 and above will be converted to Category 8 in the New Marriott Rewards, the high available category.

Legacy cat 6 cert will become a cat 6 (50K per night)

Marriott will not give advance notice to avoid a run on higher category certs, and will claim no notice was warranted because "there was no change" in category. for certs at categories 8 and under
R-C certificates are a thing. I would be very surprised if everything from existing Cat8 all the way to Tier 4-5 became the same new Cat8 cert.
nexusCFX is online now  
Old Jul 19, 2018, 9:00 pm
  #3959  
 
Join Date: Dec 2017
Posts: 746
My guess is that they'll convert everything to the new Cat 1-4 cert, refund the excess points, and allow people to buy back up the new category chart as needed.
OssianBlue is offline  
Old Jul 19, 2018, 10:47 pm
  #3960  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,536
Originally Posted by MasterGeek
My call:

Legacy Category X certificates will be converted to nights points-based certificate corresponding to Category X in the New Marriott Rewards.

Exception:
Legacy Category 9 and above will be converted to Category 8 in the New Marriott Rewards, the high available category.

Legacy cat 6 cert will become a cat 6 (50K per night)

Marriott will not give advance notice to avoid a run on higher category certs, and will claim no notice was warranted because "there was no change" in category. for certs at categories 8 and under
Ritz Carlton tier 4 to 5 certificates are the only ones that have a chance to be category 7 and up.
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