I think mdurette has already ordered the TP and is trying to use the cert. I'm actually having the same issue...TP cert isn't showing up as an option when booking.

I had the same issue a couple of weeks ago--I had already ordered the TP and was trying to use the cert, but the website wouldn't let me. I had to call the agent applied it.

thanks for trying!

too bad though...

Correct. I called MR to see if I could book the TP online or if I had to call. He said I should be able to do it online, but he gets lots of reports from people who have issues doing it. He said when I find something to just give them a call and they will set it up.

If anyone knows the secret trick on how to book these online yourself, please let us know.

You book the reward online without the cert / point attached.

Then call Marriott to tell them you are using the TP cert for this booking. Then the rep would attach your cert to the booking from the Marriott end.

I have not seen anyone reported being able to book WITH the cert attached when booking online even though in theory it seems should work.

My guess is, the 7 night cert when actually attaches to the booking would show as 2 certs split the 7 nights. Dont think online allows such split so it has to be manually processed. Remember - booking a TP must be a very low % of the redemption versus the normal redemption - so there is no reason to invest in the IT side to make it bookable online while a rep can easily handle this. It is far more cost-effective for Marriott to make this type of redemption by calling only.

The window for earning Companion Pass via Marriott travel package is back open. Southwest has reversed and will allow CP earning from hotel transfers through March 31st.

Great news! How long will it take WN's crack IT team to undo this?

Wow southwest caved and reversed it? Amazing

That has been my thoughts as well. Since behind the curtains the 7-night TP hotel cert is really 2 certs and the online tool looks for individual certs that satisfy the reservation requirements, the online tool will not find and offer the TP certs.

This same issue occurs when you try to make a 2 night reservation with the online tool not seeing that you have two 1-night certs and offering them. You have to call MR and get them to make the award reservation using the two 1-night certs. Though in this case, since the 1-night certs aren't "packaged" together you could make two 1-night reservations online using the certs. I suspect the TP hotel certs are "packaged" together somehow such that you have to use them together. Thus you have to call MR to get them to attach the TP hotel award to the reservation.

Well it sounds like they reversed the no notice part. It's only being extended until March 31st.

Cheers.

Could someone let me know if I use my Marriott points for the 270k package deal can I use my wife's Southwest Account to credit the airline points to? I already have the CP but having 3 kids it would be nice to get her the CP.

Does she have a MR and SPG account? You can transfer freely between your two MR accounts via SPG as long as the mailing address on file in SPG is the same (and has been for 30 days). You should transfer to her account, then make the purchase. I think Marriott says they can only go into RR account with matching name. It may work, but there's no reason to risk it.

I do believe the airline points have to go into the Southwest account with the same name for whom the award was made from.

I'm not sure I have tried to order a TP award for someone other than myself. Maybe they will let you, but if they don't, you should be able to transfer the points from your Marriott account into your wife's. There are a couple of ways to accomplish that. First, within Marriott, have her call MR telling them she wants to order the TP award from her account (which won't have enough points and if she doesn't have an account create one for her.) Marriott will allow you to transfer the required points from your account into hers (even more than 50K when ordering an award.) With ordering the award from her account, her SW account would then receive the points.

The 2nd way assumes you and your wife have the same address and both already have SPG accounts. If so, you could move the points to your SPG account, then initiate an online transfer to your wife's account. It should take around 5 days or less and then the points would be in your wife's SPG account. She could then transfer them to her Marriott account and order the award herself.

When I ordered my 270K TP deal yesterday and moved to SW, Marriott specifically asked me if the SW account was in my name.

I would explore the other option mentioned. Move your MR points to her MR account. Then have her move those points to her SW RR account. That should work unless MR or SPG has any restrictions on the amount you can move between spouses.

I am in similar situations with 2 kids. I decided to make me CP and one of my kid CP. That way I can use the benefit when I travel with just my spouse.