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Old Jan 15, 2013 | 9:07 am
  #2491  
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Originally Posted by USirritated
Yes, as it has been posted MANY times in this and other threads, I HAVE been aware that IN THE PAST, Marriott has never indicated LT status for sign in to marriott.com.

HOWEVER, considering that for the very first time ever in Marriott HISTORY, Marriott has published, in their stated elite rules (meaning put it in writing for all to see without being a FT or Marriott Insiders subscriber/reader), that a LT status even exists, it then logically follows that seeing LT status reflected on individual accounts may be "up in the air" as to whether such status might now begin to be differentiated for LT status upon individual sign in for members on marriott.com.
Originally Posted by SkiAdcock
Don't agree w/ your logic. Cheers.
+1
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Old Jan 15, 2013 | 9:19 am
  #2492  
 
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Originally Posted by Swingtrain
....snip....

Platinum and PP status is ONLY recognized by reservations when generating revenue. It INFURIATES me that there are seemingly NO additional benefits bestowed when it comes to point redemption opportunities. Please, please correct me if I'm wrong. When I want to book my annual vacation on a Caribbean beach, I'm afforded no additional benefit in competing for the limited rooms available over a silver guest who, after years of 10 nights per year is finally able to redeem their points. I've enjoyed the benefit of the 48 hour Platinum override reservation opportunity when paying, but there is nothing remotely like this on the point redemption side. If not 48 hours, then offer a 30 days, 60 days point redemption override.....something!
3 years ago the Marriott Concierge communicated: "...priority for point redemption reservations isn't a benefit of Platinum status. It has been discussed from time to time, especially a few of years ago when we were considering how to update some aspects of the program, but ultimately the direction we went was to eliminate black out dates." Presumably Marriott doesn't get a sense of this frustration among its members and has no motivation to change it, while I continue to seethe over this. Am I alone out here with this frustration?
(emphasis mine)

The reference to Swingtrain, who I was replying to, was for further redemption options for both PP and Plat, not just for PP.
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Old Jan 15, 2013 | 9:24 am
  #2493  
 
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Originally Posted by SkiAdcock
....snip....

3. The breakfast petition (which affects more than just PPs) had lots of folk signing the petition on MarriottInsiders & nothing changed.

FWIW - I 100% agree that PP should get some extra bennies to differentiate them from regular Plats. That Marriott diluted some of the bennies they did get is absurd.

Cheers.
Are you sure that the breakfast petition influenced NO changes whatsoever? How many more domestic FS hotels now offer weekend breakfasts to Plats than did just 2-3 years ago? When you were doing the surveys for the Master Thread on lounges, didn't you note how many states had larger weekend participation than in the past?

Yes, FWIW about PP, they should get some meaningful extra benefits for their extra status and revenue to MI.
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Old Jan 15, 2013 | 9:25 am
  #2494  
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Originally Posted by USirritated
(emphasis mine)

The reference to Swingtrain, who I was replying to, was for further redemption options for both PP and Plat, not just for PP.
Well my post was responding to your petition section. I'll edit mine to reflect PP + P vs. PP only re; award redemption, but my input is the same as before. PPs should receive more than Ps. A peition won't mean squat to Marriott.

Cheers.
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Old Jan 15, 2013 | 9:30 am
  #2495  
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Originally Posted by USirritated
Are you sure that the breakfast petition influenced NO changes whatsoever? How many more domestic FS hotels now offer weekend breakfasts to Plats than did just 2-3 years ago? When you were doing the surveys for the Master Thread on lounges, didn't you note how many states had larger weekend participation than in the past?
Given Marriott Insiders closed down the breakfast petition thread after people complaining it was several months later w/ no response by Marriott, I can pretty much say that it didn't mean diddly to Marriott.

Marriott's stated policy is no brekkie on weekends. However, Michelle on Insiders has said HQ won't penalize a property if it chooses (on its own) to offer coupons or a discount or keep the lounge open.

I would say properties deciding to offer coupons has more to do w/ input from elites staying at the property rather than HQ changing anything. For properties that choose not to offer coupons when I contact the property to update the sticky, the reason given is to comply w/ HQ directive.

Cheers.

Last edited by SkiAdcock; Jan 15, 2013 at 9:36 am
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Old Jan 16, 2013 | 11:35 pm
  #2496  
 
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Just had my first experience with being PP and it was quite disappointing. Want to go to the JW in New Orleans in early March. Sold out no overrides. Same with Marriott conference center. Many other Marriott properties available. Called the Marriott line, nothing. No help, no offer of assistance, nothing. Sorry they are not taking overrides. The rep didn't even mention PP just said we appreciate your being a Platinum member. I thought they would at least call the hotel. This PP could end up pushing me away from Marriott.
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Old Jan 17, 2013 | 2:01 pm
  #2497  
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Newly-minted PP

... too bad it apparently means nothing , but I was surprised when I saw this today on a reservation-confirmation E-mail:

Code:
Confirmation Number: 829XXX00
Your Rewards level: Platinum Premier
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Old Jan 17, 2013 | 2:04 pm
  #2498  
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So I just logged into my marriott profile for the first time in 2013 and saw I am now platinum premier. is there anywhere listing the concrete benefits? Also, it shows me with 60 nights already for 2013, but I haven't stayed any nights so far. Is there a rollover or something?

Last edited by beofotch; Jan 17, 2013 at 3:52 pm Reason: changed not to now
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Old Jan 17, 2013 | 2:19 pm
  #2499  
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Originally Posted by beofotch
... is there anywhere listing the concrete benefits?
There's ~2400 posts in this thread that essentially say "nothing over Plat".

But as this is FT, at least it's another shiny new badge on our "Programs" list to flaunt
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Old Jan 17, 2013 | 2:35 pm
  #2500  
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Originally Posted by beofotch
So I just logged into my marriott profile for the first time in 2013 and saw I am not platinum premier. is there anywhere listing the concrete benefits? Also, it shows me with 60 nights already for 2013, but I haven't stayed any nights so far. Is there a rollover or something?
You get a special number to call that may or may not be answered by someone who knows what they are doing.

That's it.
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Old Jan 17, 2013 | 2:58 pm
  #2501  
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Originally Posted by unhappyflyer
Just had my first experience with being PP and it was quite disappointing. Want to go to the JW in New Orleans in early March. Sold out no overrides. Same with Marriott conference center. Many other Marriott properties available. Called the Marriott line, nothing. No help, no offer of assistance, nothing. Sorry they are not taking overrides. The rep didn't even mention PP just said we appreciate your being a Platinum member. I thought they would at least call the hotel. This PP could end up pushing me away from Marriott.
Are you sure that you were talking to a dedicated PP agent? This sounds like pretty bad customer service. Try calling back, ask the agent's name in a way that makes clear that you are writing it down, and verify that they are a special PP agent, not just someone who claims to be able to help you.
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Old Jan 17, 2013 | 3:00 pm
  #2502  
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Originally Posted by beofotch
So I just logged into my marriott profile for the first time in 2013 and saw I am not platinum premier. is there anywhere listing the concrete benefits? Also, it shows me with 60 nights already for 2013, but I haven't stayed any nights so far. Is there a rollover or something?
Do you mean to say that you are not PP or you are now PP?

The 60 nights would be rollover. It should be nights stayed last year (plus any credit card nights earned last year) minus 75.
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Old Jan 17, 2013 | 5:07 pm
  #2503  
 
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Originally Posted by MSPeconomist
Are you sure that you were talking to a dedicated PP agent? This sounds like pretty bad customer service. Try calling back, ask the agent's name in a way that makes clear that you are writing it down, and verify that they are a special PP agent, not just someone who claims to be able to help you.
Thanks. I did call back and while not resolved , at least I felt I had an agent who would investigate and understood why I was upset and would at least follow-up with me.
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Old Jan 17, 2013 | 6:27 pm
  #2504  
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Originally Posted by kennycrudup
... too bad it apparently means nothing , but I was surprised when I saw this today on a reservation-confirmation E-mail:

Code:
Confirmation Number: 829XXX00
Your Rewards level: Platinum Premier
Now just hope you find a property that knows what that means. When I first stayed after being PP I didn't get an Elite key card/jacket. They had no clue that it was an elite level!

Originally Posted by beofotch
So I just logged into my marriott profile for the first time in 2013 and saw I am now platinum premier. is there anywhere listing the concrete benefits? Also, it shows me with 60 nights already for 2013, but I haven't stayed any nights so far. Is there a rollover or something?
You should be able to scroll down on your account page and there should be a link to the benefits page. Don't expect much. I sure don't miss it. Especially since they did away with the dining discount the year I was dropped.
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Old Jan 18, 2013 | 8:30 am
  #2505  
 
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Logged on today for reservation. Site still says I'm a PP. But ... below it is a line congratulations, you have renewed as a Platinum Elite. I presume that means I'm being downgraded as I only had 130 nights last year (not that it matters a lot) but there is certainly ambiguity.
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