Feb 9, 2018, 8:26 pm
Last edit by: lcpteck
This thread refers to the various Marriott brands within a specific geographic area. Marriott Bonvoy hotels in XX usually have posts asking which property is better, etc. Trip reports are usually better suited in the property specific threads.
There's a 6% Government Tax and MYR10 Tourism Tax not shown in the rate.
Hotel email addresses:
The Ritz Carlton Kuala Lumpur: [email protected]
JW Marriott Kuala Lumpur: [email protected]
There's a 6% Government Tax and MYR10 Tourism Tax not shown in the rate.
Hotel email addresses:
The Ritz Carlton Kuala Lumpur: [email protected]
JW Marriott Kuala Lumpur: [email protected]
Marriott Bonvoy hotels in Kuala Lumpur, Malaysia
Jan 22, 2018, 10:30 am
#316
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Jan 22, 2018, 12:03 pm
#317
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,113
Cheers.
Jan 22, 2018, 2:15 pm
#318
Join Date: Jul 2004
Posts: 2,548
Correct, I did accept the upgrade offer to a King-Bedded Studio Suite, having been informed it was a much larger room. I should've stayed in my originally booked double twin bed, as the extra room didn't mean much.
Shook wasn't a zoo when I had breakfast, but it felt gloomy - no windows.
Shook wasn't a zoo when I had breakfast, but it felt gloomy - no windows.
Mar 3, 2018, 1:55 am
#320
Join Date: Jun 2015
Posts: 343
I am currently staying at the Renaissance. Very convenient to walk to from the monorail (though monorail has got to be the worst KL train), and an easy walk to Bukit Bintang.
However, my reservation was for a twin tower view in the east wing. The room they gave me is a suite (not on club level) in the west wing with no tower view. When I called down about it, front desk gave me the runaround. I'm only here one night, so I wasn't going to throw a fit. For what it's worth, I'm Gold and that wasn't acknowledged at check-in or on my deposit statement. Not thrilled with that. The suite is very nice, but I can get a nice room anywhere and can't get a Petronas view anywhere else.
However, my reservation was for a twin tower view in the east wing. The room they gave me is a suite (not on club level) in the west wing with no tower view. When I called down about it, front desk gave me the runaround. I'm only here one night, so I wasn't going to throw a fit. For what it's worth, I'm Gold and that wasn't acknowledged at check-in or on my deposit statement. Not thrilled with that. The suite is very nice, but I can get a nice room anywhere and can't get a Petronas view anywhere else.
Mar 3, 2018, 5:44 am
#321
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I am currently staying at the Renaissance. Very convenient to walk to from the monorail (though monorail has got to be the worst KL train), and an easy walk to Bukit Bintang.
However, my reservation was for a twin tower view in the east wing. The room they gave me is a suite (not on club level) in the west wing with no tower view. When I called down about it, front desk gave me the runaround. I'm only here one night, so I wasn't going to throw a fit. For what it's worth, I'm Gold and that wasn't acknowledged at check-in or on my deposit statement. Not thrilled with that. The suite is very nice, but I can get a nice room anywhere and can't get a Petronas view anywhere else.
However, my reservation was for a twin tower view in the east wing. The room they gave me is a suite (not on club level) in the west wing with no tower view. When I called down about it, front desk gave me the runaround. I'm only here one night, so I wasn't going to throw a fit. For what it's worth, I'm Gold and that wasn't acknowledged at check-in or on my deposit statement. Not thrilled with that. The suite is very nice, but I can get a nice room anywhere and can't get a Petronas view anywhere else.
Nurul Hidayah is the guest relations manager
<[email protected]>
Mar 12, 2018, 9:34 am
#323
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I don't remember this being stated policy when I stayed there, but if it is the policy then good for the J.W. Marriott Kuala Lumpur. It is, after all, the executive lounge, not the kids' club or family lounge.
Apr 5, 2018, 2:12 pm
#325
Join Date: Mar 2011
Location: HKG/YOW
Programs: AMEX Platinum, Marriott Titanium, KF Gold
Posts: 127
Just got my LNF approved for JW, but I am still thinking which one to stay.
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
Thanks
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
Thanks
Apr 5, 2018, 2:35 pm
#326
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Just got my LNF approved for JW, but I am still thinking which one to stay.
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
How many nights is this btw?
Apr 5, 2018, 7:24 pm
#327
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Just got my LNF approved for JW, but I am still thinking which one to stay.
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
Thanks
JW:
$525.99 all incl.
Deluxe Room, Guest room, 1 King or 2 Twin/Single Bed(s), City view.
vs
Renaissance
$394.32 all incl.
Deluxe, Guest room, 1 King or 2 Twin/Single Bed(s), West Wing.
Any suggestions?
Thanks
Duty Manager JW Marriott <[email protected]>
Renaissance Kuala Lumpur Club Floor Manager<[email protected]>
I'd pick the Renaissance if only for its pool. Renovations aren't finished on the East Tower so there's only one lounge at the moment. I'm guessing it's crowded as the lounge in the East Tower was two floors. The West Tower lounge is one floor. There was more within walking distance of the J.W. Marriott, however.
May 3, 2018, 2:07 am
#328
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
May 3, 2018, 2:57 am
#329
Join Date: Jan 2016
Programs: SkyTeam Elite, HH Gold, Marriott Titanium
Posts: 262
I couldn't agree more @hockeyinsider! I find it highly annoying when people bring their kids into the lounge and let them act like its a playground, screaming, running around, climbing on furniture and sticking their dirty hands in the food! A lounge is suppose to be for business travelers or Executive members and a guest not unruly children! I occasionally see parents with a well behaved child in a lounge and I'm not bothered by this at all because the parents obviously understand this is a privilege and want to respect other lounge goers but unfortunately its usually the exception.
I see it is a privilege. I get the kids eating free is a good benefit, but these days, especially in Asia the parents just let the kids go nuts.
May 3, 2018, 4:09 am
#330
Join Date: Mar 2016
Location: everywhere
Programs: Hilton Gold, IHG Spire, Hyatt Globalist , Bonvoy Titanium United Silver AA Platinum, AS Gold 75K
Posts: 97
I try not to complain to the hotel unless its something more serious because you don't want to become a "complainer" in the eyes of a program or it will get way worse then crappy lounge experience. It may be a wives tale but I've heard you can get flagged for complaining.
Last edited by bdschobel; May 21, 2018 at 8:11 pm Reason: Fixed coding