Yes, the statement is on line, and we also got it in the mail. All the numbers are as I said. I just don't know if Amex is supposed to manually add it to the points they send over to spg - so far they have not, the spg points posted are exactly the dollar amount of our statement.

It was a stay at a domestic Le Meridien, if that matters (I don't see why, just thought I'd mention it).

Usually at the bottom of the statement where it has your year to date spending it lists extra or bonus for the month and year, if you don't see it there I'd just give them a call.

Your stay count remains the same. You are just automatically upgraded.

I just called amex and they told me my points have NOT yet been posted to spg...I said yes they have, I see them there, minus the extra for the hotel stay. She said hmmmm, very odd, and said she will investigate.

This

Doh. Guess I'll forever be Gold. :)

Just wanted to report an actual positive experience getting my 15k points for 15k in spending. It just came in after my most recent statement posted - no phone calls necessary.

I had an SPG personal AMEX which I cancelled in 2008. Last December(2009), I received a pre-approved SPG personal AMEX card with 15k SPG bonus points offer after spending $500. So I applied and received the card. Charged $500 on 1st day the card was received. 15k SPG points showed up on my SPG.COM account within 2 days of charging $500. Did not even have to wait for billing cycle to close. Happy.

Yesterday I received another pre-approved SPG personal AMEX (with a different pre-approval code). This offer is again for 15k SPG points but after spending $1000. I know from reading on FT that one can only receive SPG bonus ONLY the first time. But that theory did not apply to me last time since I got 15k points in Dec 2009.

What do you think about this offer? Should I apply? I do not have any other AMEX cards except the SPG AMEX card that I got in December 2009.

Does anyone have two personal SPG AMEX cards?

delete due to duplicate posting.

If it's first year free and you don't mind the hit on your credit score, what do you have to lose? Just do it.

I just called to cancel my DL Amex (worthless points) and was told that I can reapply for the SPG card and get the bonus points if it's been 2 years since the SPG card was canceled. I'm still a few months out from that window so I passed. Does anyone know if the policy on churning has changed from "never" to "2 years"?

I finally received a deposit of points into my SPG account from AMEX, though I'm confused as to how they posted.

First, I recieve two deposits each day they posted 10 days apart 4/9 and then another on 4/19. From what I gathered in the thread I thought they posted once a month.

Second, in each deposit I received two seperate postings listed as the following.

SPG AX - STARWOOD SPEND CNSMR

SPG AX BASE SPEND - CONSUMER (Significantly larger amount)

Does anyone know what these mean?

The SPG AX BASE SPEND - CONSUMER is the base points which should equal your total charges for the month (or your balance if you pay off the balance each month).

The SPG AX - STARWOOD SPEND CNSMR is the bonus points for your charges at Starwood properties which should equal the total of all charges at Starwood properties on your current statement.

I've had an SPG AMEX card for, like, forever. In fact, I think it was a Sheraton card when I signed up. But I haven't been using it lately because I'm using a companion card from my wife's account to help her earn the spending bonus.

Well, my annual fee (now $45) comes due and I call to get it waived, or at least get some points for my money. In years past, I've had it waived because I have other AMEX cards, or I've gotten points just for asking.

This time, the agent will do NOTHING for me. He says he has nothing to offer me. So I close the account. I'm not inclined to give them $45 for, well, nothing.

I guess AMEX wants to cut back on outstanding credit. Otherwise, their behavior is odd, at least by historical standards.

This is common for every credit card now. Even Chase and Citi, notorious for the pushiness of their retention teams, are accepting cancellations instantly.