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-   -   SPG American Express [Master Thread] (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/720571-spg-american-express-master-thread.html)

dgreen12 Jan 8, 2016 4:44 pm


Originally Posted by Jebby_ca (Post 25984713)
Has anyone had issues with the points from their December statement posting?

The points from my SPG Amex usually post on the 4th of each month, but nothing still for my December statement so far...

No delays on either my personal or business SPG Amex points for statements ending in December or early January. Points post for me about 2 days after the statement close date.

pa3lsvt Jan 9, 2016 7:15 am


Originally Posted by Jebby_ca (Post 25984713)
Has anyone had issues with the points from their December statement posting?

The points from my SPG Amex usually post on the 4th of each month, but nothing still for my December statement so far...

December was my first month with the card and my spend points were posted on Jan 5 along with the 2 stays/5 nights for 2016.

My AMEX account shows that I have earned "28xxx" points including the 25k bonus for $3k/3 mos spend which I hit in the first cycle.

My SPG account doesn't show the 25k bonus points. Are they typically delayed or do I need to get on AMEX's case about it?

UA-NYC Jan 9, 2016 7:54 am


Originally Posted by Jebby_ca (Post 25984713)
Has anyone had issues with the points from their December statement posting?

The points from my SPG Amex usually post on the 4th of each month, but nothing still for my December statement so far...

Yup you're not alone - I'm a 4th poster too. What's funny is that the AmEx site shows the points I've earned for December have transferred over, but SPG just hasn't posted yet.

I was giving them a break w/New Year's and all that, but I'm calling on Monday if I don't see them by then.

cdancer20 Jan 9, 2016 8:31 am


Originally Posted by Jebby_ca (Post 25984713)
Has anyone had issues with the points from their December statement posting?

The points from my SPG Amex usually post on the 4th of each month, but nothing still for my December statement so far...

I assume your statement closed at the end of the month? Mine closed on the 14th and the points were in my SPG account by the 16th.

Jebby_ca Jan 9, 2016 12:28 pm


Originally Posted by UA-NYC (Post 25989566)
Yup you're not alone - I'm a 4th poster too. What's funny is that the AmEx site shows the points I've earned for December have transferred over, but SPG just hasn't posted yet.

I was giving them a break w/New Year's and all that, but I'm calling on Monday if I don't see them by then.

I am planning to call on Monday as well if I don't see them by then. Looking back at my 2015 activity, I see my points from Amex posted on Jan 5th. Hopefully it's just a New Year delay...


Originally Posted by cdancer20 (Post 25989720)
I assume your statement closed at the end of the month? Mine closed on the 14th and the points were in my SPG account by the 16th.

My statement close date is usually the 2nd, but was Jan 1 this time for some reason.

lotrbfme Jan 9, 2016 7:35 pm

I am having the same problem. My Dec points have not posted yet...

JNelson113 Jan 11, 2016 8:20 am

anyone else missing SPG Amex points from last month?
 
My statement closed on 1/2, and I would normally see the points by 1/7 at the latest. It's now 1/11 and I still don't see them. Wondering if anyone else is missing points.

SJS58 Jan 11, 2016 8:37 am

I received points from the 12/26 closing of my personal Starwood card, but the business card closed on 1/2 and nothing so far. I also picked up dollars on an award stay that ended in January. I thought I might receive credit for those points..but I need to go back to the T&C to see if Starwood provides points for those extras.

JNelson113 Jan 11, 2016 8:57 am


Originally Posted by SJS58 (Post 25999244)
I received points from the 12/26 closing of my personal Starwood card, but the business card closed on 1/2 and nothing so far. I also picked up dollars on an award stay that ended in January. I thought I might receive credit for those points..but I need to go back to the T&C to see if Starwood provides points for those extras.

Thanks. For the business card, would you also have normally seen points post by now?

hipp0 Jan 11, 2016 9:07 am

statement for personal card closed 1/9... points posted to my spg account today.

UA-NYC Jan 11, 2016 9:14 am


Originally Posted by JNelson113 (Post 25999152)
My statement closed on 1/2, and I would normally see the points by 1/7 at the latest. It's now 1/11 and I still don't see them. Wondering if anyone else is missing points.

Same issue - at least 2 others plus myself have reported this in the master AmEx thread

I pinged my AMB today about the issue, will report back any findings.

JNelson113 Jan 11, 2016 9:33 am


Originally Posted by UA-NYC (Post 25999472)
Same issue - at least 2 others plus myself have reported this in the master AmEx thread

I pinged my AMB today about the issue, will report back any findings.

Thanks! I missed that. Look forward to the update.

kluau88 Jan 11, 2016 10:06 am


Originally Posted by JNelson113 (Post 25999152)
My statement closed on 1/2, and I would normally see the points by 1/7 at the latest. It's now 1/11 and I still don't see them. Wondering if anyone else is missing points.

Noticed the same this morning.

Jebby_ca Jan 11, 2016 10:50 am

I started the discussion in the SPG Amex Master Thread.

Statement closing date of 2nd, points usually post by the 4th. Nothing so far, so I'm going to give Amex and SPG a call later today.

spgplat21 Jan 11, 2016 12:15 pm

All of mine from the 1st of the month posted today.


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