Central90210

Scott Kiwi

The Sheraton did agree to charge me the lower rates I found on their website- a savings to me of about $300 US. If I had not spoken up...

flyhen

Hello,
We booked a room for 12/31/2019 for the new years fireworks. Never stayed there before but if any one of you has been in such room/suite type, please share your insights, expectations, and what to watch out.
Much appreciated!

Main House Harbour Suite, 1 Bedroom Suite, 1 King, Harbor view

is what our room is..

what does "main house" mean?

nexusCFX

My understanding is that the hotel has the two "towers" and then the main building between. There are 17 of those harbour suites in the main part, and six more in the tower parts.

flyhen

i see, the main house is the only ones that's available when we booked. any one know how is the view? We requested high floor.

stargold

It's a one tower building. They allocate the top two floors to the Towers, and the rest of the lower floors are main house.

Main house views will vary significantly depending on whether you're on floor 3 or floor 15. I would definitely ask the hotel to assign you a high floor if you want to view the fireworks.

nexusCFX

My mistake then. I'm booked here for Jan 1 so that definitely changes my understanding of where my room will be.

From the photos it's definitely not what I would describe as a one tower building though? It has three distinct sections.

stargold

It's just the shape of the building - there aren't three separate "towers".

SHLTP

One building. Towers just highest floors and access to a special lounge and Oyster Bar for breakfast (big difference until free buffet breakfast a couple of years ago in main restaurant). Remains meaningful difference between plat lounge worst in Asia. Views are nicr for 1st tine visitors/ if you like that kind of thing.

I love the area but have switched to JW as Sheraton room qc just so so. That said they will do a renovation soon. Not sure what parts but that might make worthwhilr to go back.

Service excellent

flyhen

Thanks for all the suggestions, so I suppose I need to give them a call and request high floor for the view? What's the lowest floor, if you know what I mean?

flyhen

On a side note, how practical is it to watch the firework on the rooftop of the hotel, I imagine it will be packed?

rendezvous

Horace

* Hong Kong / Sheraton Hotel & Towers

The Platinum Elite Lounge does not serve breakfast. The lounge is open at breakfast, but there's just a coffee machine and some cold water and pop. The lounge is unattended at breakfast.

The Platinum Elite breakfast is provided in The Café (restaurant) on the lobby floor for the member + 1. Otherwise, the cost is HKD$302 per person for the buffet breakfast.

The breakfast benefit is in addition to the Platinum Welcome Gift, so I did not have to give up 1000 points for the restaurant breakfast.

We went to the lounge every evening for 5 nights. The lounge appears to be a former suite with chairs and tables stuffed into it. What the lounge lacked in physical attributes, it more than made up for in service in the evening.

At check-in, as a Bonvoy Titanium Elite member, I received a notice with the following information (with no reference to Titanium Elite):


MARRIOTT
BONVOY

Dear Valuable Guest,

It is our pleasure to have you stay with us.
As our valued Marriott Bonvoy Platinum Elite
Member, we hope to have the honor of introducing
the following exclusive benefits for you:

1) Complimentary In-Room Internet Access

2) Complimentary breakfast at The Café, 2nd Floor.
(Monday to Friday opens from 6:30am to
10:30am; Saturday, Sunday & Public Holiday
opens from 6:30am to 11:00am)

3) Access to our Platinum Elite Lounge located
the 11th Floor, Room 1171
(opens from 7:00am to 12:00 midnight)

Evening cocktail is served from
5:30pm to 8:00pm daily.

Shall you wish to bring along a visitor during
cocktails, you are most welcome to do so at
HK$220.00 per visitor per day.

Please feel free to reach out to me or any of our
associates for assistance.

Wishing you a pleasant stay!

Warmest regards,

Heidy Yeung
Loyalty Manager


(also posted to the lounge thread)

joakgarp

Currently staying here and we got a very nice and early check in at 9am so happy about that as we were awfully tired from our flight to HK. Upgrade to deluxe room with harbour and I must say, for this rate we are paying 1100 hkd ++ I like it so far. The room feels big with its 27sqm and bathtub with shower in one. Love the striped carpet lol. Bed is harder than the usual Sheraton but slept good anyway last night. The pillows are comfy.
Breakfast in the main breakfast is okay with wide spread and nice European yoghurt. They want me to sign breakfast bills even though we have breakfast included due to status. Bit weird to sign 600hkd for two each time we have breakfast but the staff responded they will automatically remove the bills when they see my status. Lol let's see how that works out during check out in a couple of days.

We ran out from the lounge on level 11 very quickly with a cold can of Pepsi. Worst lounge I've ever experienced as many else have reported in this thread haha. Old suite used as a lounge instead. Small rooms with tables. Weird smell. Not my cup of tea.

Location is awesome with walking distance to harbour, malls etc.
Again for this rate I'm paying I'd return again.
Will try the pool and fitness later on but I'm expecting old stuff. One last thing, fast WiFi and fast and many and fast elevators.
​​​​Thumbs up 👍

SHLTP

The gym here is a little cramped but great - has heavy enough weights to do a serious workout. I enjoy it.

the pool area is also nice - always pop by top floor outdoor jacuzzi each stay. These are actually highlights of property.

Just the lounge...