Jul 13, 2023, 4:40 am
Sheraton Hua Hin Resort & Spa - Amphur Cha-Am, Thailand [Master Thread]
Jun 23, 2016, 8:15 am
#316
Join Date: Feb 2010
Location: KMQ
Programs: JMB Diamond,NH Diamond, Marriott Lifetime Titanium Elite, IHG Royal Ambassador Spire,
Posts: 363
PS. I actually think it's great that they proactively told you about the wedding at check-in. This is a serious issue at this property - some people extend their weddings for 3 days and basically take over the place. Last time I was there people partying at the beach had me wake up around 5am.. Perhaps it's a hint to use earplugs or water guns? 
The "serious issue" bit makes me 100% unlikely to book this property. I totally get why the hotel will do it for revenue but for me to stay there with my wife for a quiet time - no way. The "hint" for me is I'm not going there. There are other good properties in Hua Hin.
But I love FT because we can learn about these issues so appreciate all the info
Last edited by yosithezet; Jun 26, 2016 at 11:22 pm
Jun 23, 2016, 8:33 am
#317
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
The menu is readily available on most (all?) tables. Knowing how much 3rdworldresident travels, it really sounds like this is a change in policy. 3rdworldresident - could you perhaps discretly ask the club manager if their policy has changed?
PS. I actually think it's great that they proactively told you about the wedding at check-in. This is a serious issue at this property - some people extend their weddings for 3 days and basically take over the place. Last time I was there people partying at the beach had me wake up around 5am.. Perhaps it's a hint to use earplugs or water guns?
PS. I actually think it's great that they proactively told you about the wedding at check-in. This is a serious issue at this property - some people extend their weddings for 3 days and basically take over the place. Last time I was there people partying at the beach had me wake up around 5am.. Perhaps it's a hint to use earplugs or water guns?
refer to the (indian) wedding, it's good to know in advance and they did warn me about it 2 days before arrival by email and informed me again at check-in.
Jun 23, 2016, 8:43 am
#318
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
But the hotel gives advance notice on their website of these weddings so it really shouldn't be a surprise.
As to the menus, I don't think it is a policy change, rather an inattention to detail by some staff on some days.
As to the menus, I don't think it is a policy change, rather an inattention to detail by some staff on some days.
Jun 23, 2016, 9:24 am
#319
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
Jun 23, 2016, 9:26 am
#320
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
You'll find that filling said water gun with white vinegar increases its effectiveness at persuading inconsiderate late night (early morning) partiers to reconsider their selfish attitude; filling it with ammonia increases the effectiveness even more!
Jun 23, 2016, 5:46 pm
#321
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
IIRC club snack menu always available at left side of club check in desk.Club food spread each day depend on numbers of club guest. If more than 40-50 club guest they will set up buffet after 10.30-11.00 am. Last time I don't see club snack menu on each table I don't know what happen but I will ask them for my next stay.
One-time I stay here with only 6 club guest in evening drink they don't setup buffet and use dayly snack menu to orders anything from it.
One-time I stay here with only 6 club guest in evening drink they don't setup buffet and use dayly snack menu to orders anything from it.
Jun 23, 2016, 6:10 pm
#322
Join Date: Sep 2013
Programs: SPG,HH,IHG
Posts: 786
just arrived today for a 3-night stay. A bit disappointed overall.
No welcome drink or towel at check-in. No mention of club lounge benefit or anything else at all. Just informed me about the wedding that will take place during my stay.
Booked 2 rooms with very cheap rate (brg) and got upgraded from standard to lagoon access both rooms. Found welcome card with other's name on it. Tiny welcome fruit was like it was there for a week ago.
Club lounge is what disappointed me most. It is now the worst club lounge in any SPG hotels in thailand. no more generous evening offering or during the day. Now it's on par with most lounges in US, only alcoholic beverages are still free. I suggest you should avoid it.
I felt that hotel was more stingy and try to cut cost of everything. I also felt the service has gone downhill.
Personally i may not return to stay here anymore. Hyatt regency or the newly-opened marriott will be my first 2 choices.
p.s. Sorry for my poor english.
No welcome drink or towel at check-in. No mention of club lounge benefit or anything else at all. Just informed me about the wedding that will take place during my stay.
Booked 2 rooms with very cheap rate (brg) and got upgraded from standard to lagoon access both rooms. Found welcome card with other's name on it. Tiny welcome fruit was like it was there for a week ago.
Club lounge is what disappointed me most. It is now the worst club lounge in any SPG hotels in thailand. no more generous evening offering or during the day. Now it's on par with most lounges in US, only alcoholic beverages are still free. I suggest you should avoid it.
I felt that hotel was more stingy and try to cut cost of everything. I also felt the service has gone downhill.
Personally i may not return to stay here anymore. Hyatt regency or the newly-opened marriott will be my first 2 choices.
p.s. Sorry for my poor english.
I always received club benefits detail in paper at check in.Welcome fruit in my room is vary if I stay in standard room it small but if I stay at lagoon access room it bigger.As your mentioned that wrong name of welcome card on your room I really sure that they have capacity problem and switch your another better room for you(Lagoon access is the most popular) but lack of staff to check up your room again and release this room for you.At this period is low season I believe that number of staff are also decrease and also effect with Indian wedding that used many of hotel staff.I don't stay at newly open Marriott yet but check on they website and they don't have club room.Room size is smaller than Sheraton.Also stay at Hyatt as diamond Club afternoon snack is only some nuts and fruit no hot item to order like Sheraton.The better is evening spread.
I stay at huahin at Dusit,Hilton,Intercon,Hyatt and Sheraton.At you rate as 2k+ / night at Sheraton lagoon access room is the best deal in huahin.I can compare all club spread and benefits.
Jun 23, 2016, 6:59 pm
#323
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
When I check in at club I can take any drinks from club fridges sometime they ask me to have any drink or snack from snack menu. However you can also order fruit juice and they happy to bring it for you.
I always received club benefits detail in paper at check in.Welcome fruit in my room is vary if I stay in standard room it small but if I stay at lagoon access room it bigger.As your mentioned that wrong name of welcome card on your room I really sure that they have capacity problem and switch your another better room for you(Lagoon access is the most popular) but lack of staff to check up your room again and release this room for you.At this period is low season I believe that number of staff are also decrease and also effect with Indian wedding that used many of hotel staff.I don't stay at newly open Marriott yet but check on they website and they don't have club room.Room size is smaller than Sheraton.Also stay at Hyatt as diamond Club afternoon snack is only some nuts and fruit no hot item to order like Sheraton.The better is evening spread.
I stay at huahin at Dusit,Hilton,Intercon,Hyatt and Sheraton.At you rate as 2k+ / night at Sheraton lagoon access room is the best deal in huahin.I can compare all club spread and benefits.
I always received club benefits detail in paper at check in.Welcome fruit in my room is vary if I stay in standard room it small but if I stay at lagoon access room it bigger.As your mentioned that wrong name of welcome card on your room I really sure that they have capacity problem and switch your another better room for you(Lagoon access is the most popular) but lack of staff to check up your room again and release this room for you.At this period is low season I believe that number of staff are also decrease and also effect with Indian wedding that used many of hotel staff.I don't stay at newly open Marriott yet but check on they website and they don't have club room.Room size is smaller than Sheraton.Also stay at Hyatt as diamond Club afternoon snack is only some nuts and fruit no hot item to order like Sheraton.The better is evening spread.
I stay at huahin at Dusit,Hilton,Intercon,Hyatt and Sheraton.At you rate as 2k+ / night at Sheraton lagoon access room is the best deal in huahin.I can compare all club spread and benefits.
- welcome fruit in both 'lagoon access' rooms were tiny and not fresh.
- rooms were in need of renovation.
- my personal thought: a good hotel should maintain their standard and level of service throughout the year, not depending on seasons or any special events.
- during the day, i rarely go to the club lounge. so the better evening spread is more important to me.
- marriott seems interesting. though smaller room, it was newly renovated and nicely laid out. the common area also look pretty good too. the location is far better. (i didn't stay there yet)
- i only stayed at Sheraton and Hyatt Regency in Hua Hin. Agreed that Sheraton has the best value for money. but i felt everything at Sheraton has gone downhill, especially the service, the more stingy policy.
it's still a nice property and you will most likely have a pleasant stay. however, i would say that it has passed its prime.
p.s. the club staff did offer me a drink and a towel during check-in process at the club lounge. i only took the towel.
Last edited by 3rdworldresident; Jun 23, 2016 at 9:44 pm
Jun 23, 2016, 9:39 pm
#324
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
Good news.
refer to the complimentary snack during the day (10.30am-5.30pm) at the club lounge, it's still available. no change in policy.
IMO, the club staff should make this (and other club lounge benefits) clear at check-in.
my observation at breakfast buffet in the restaurant this morning: surprisingly it was better (both food and service) than last time i had. not too crowded either.
IMO, the club staff should make this (and other club lounge benefits) clear at check-in.
my observation at breakfast buffet in the restaurant this morning: surprisingly it was better (both food and service) than last time i had. not too crowded either.
Last edited by 3rdworldresident; Jun 23, 2016 at 9:45 pm
Jun 23, 2016, 10:57 pm
#325
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
refer to the complimentary snack during the day (10.30am-5.30pm) at the club lounge, it's still available. no change in policy.
IMO, the club staff should make this (and other club lounge benefits) clear at check-in.
my observation at breakfast buffet in the restaurant this morning: surprisingly it was better (both food and service) than last time i had. not too crowded either.
IMO, the club staff should make this (and other club lounge benefits) clear at check-in.
my observation at breakfast buffet in the restaurant this morning: surprisingly it was better (both food and service) than last time i had. not too crowded either.
Jun 24, 2016, 2:09 am
#326
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
I have a 5 night stay coming up in Hua Hin, and currently hold three BRG reservations:
Sheraton THB2500++
Hyatt THB2400++ w/ DSU applied for the small, no-view suite
Sheraton Pranburi Villas THB4900++
I've stayed at the Hyatt, IC, and Evason (now Sheraton Villas) before, and would rank the Hyatt last, IC best. None of these hotels are amazing, but the price is right. I'm actually thinking of picking this (basic Sheraton) over the other options. Thoughts?
Sheraton THB2500++
Hyatt THB2400++ w/ DSU applied for the small, no-view suite
Sheraton Pranburi Villas THB4900++
I've stayed at the Hyatt, IC, and Evason (now Sheraton Villas) before, and would rank the Hyatt last, IC best. None of these hotels are amazing, but the price is right. I'm actually thinking of picking this (basic Sheraton) over the other options. Thoughts?
Jun 24, 2016, 2:51 am
#327
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
I have a 5 night stay coming up in Hua Hin, and currently hold three BRG reservations:
Sheraton THB2500++
Hyatt THB2400++ w/ DSU applied for the small, no-view suite
Sheraton Pranburi Villas THB4900++
I've stayed at the Hyatt, IC, and Evason (now Sheraton Villas) before, and would rank the Hyatt last, IC best. None of these hotels are amazing, but the price is right. I'm actually thinking of picking this (basic Sheraton) over the other options. Thoughts?
Sheraton THB2500++
Hyatt THB2400++ w/ DSU applied for the small, no-view suite
Sheraton Pranburi Villas THB4900++
I've stayed at the Hyatt, IC, and Evason (now Sheraton Villas) before, and would rank the Hyatt last, IC best. None of these hotels are amazing, but the price is right. I'm actually thinking of picking this (basic Sheraton) over the other options. Thoughts?
I found the room rate for my period as low as 2200++ thb. Fortunately my brg rate was still lower.
Jun 24, 2016, 4:12 am
#328
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
Thanks! I know this place can be had at, maybe under THB2000++ (although somehow not yet for my dates). I guess my question is for those who've stayed at all three hotels: would you, if they cost roughly the same, pick this Sheraton over a confirmed suite at the Hyatt? Or would you pay twice as much for a pool villa at the Pranburi Sheraton?
Jun 24, 2016, 5:02 am
#329
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,786
Depends what you want to do. I would certainly prefer the pool villa at the Pranburi resort, but 5 days seems a bit long as it's rather remote. You didn't specify if you have a car etc.
To be honest, I rarely stay over 2 nights at the same property. Last time I was in Hua Hin I split my nights between the Sheraton (2), Sheraton Pranburi (2), Hyatt Regency (2) and the Hilton (1).
To be honest, I rarely stay over 2 nights at the same property. Last time I was in Hua Hin I split my nights between the Sheraton (2), Sheraton Pranburi (2), Hyatt Regency (2) and the Hilton (1).