Jul 13, 2023, 4:40 am
Sheraton Hua Hin Resort & Spa - Amphur Cha-Am, Thailand [Master Thread]
Sep 23, 2019, 6:46 pm
#391
Join Date: Dec 2007
Location: Canada
Posts: 1,512
Ditto! We stayed here several years ago and actually enjoyed it! Nice little outdoor area for the Club Lounge at the time and great pool surrounding the property.......easy ride into Hua Hin etc., Marriott sure is doing a good job in @##$ things up!
Sep 23, 2019, 9:50 pm
#392
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,233
i personally won't come back unless they change their policy.
if i need a place to sleep in Hua Hin, i will go for Marriott in town instead. both have no lounge (for plat and above) anyway.
Marriott is much newer, beach is also nicer. more convenient located than (dated) Sheraton.
if i need a place to sleep in Hua Hin, i will go for Marriott in town instead. both have no lounge (for plat and above) anyway.
Marriott is much newer, beach is also nicer. more convenient located than (dated) Sheraton.
Last edited by 3rdworldresident; Sep 24, 2019 at 5:12 am Reason: correct spelling
Sep 24, 2019, 2:35 am
#393
Join Date: May 2018
Location: Tokyo
Programs: Bonvoy LT Titanium ANA Diamond
Posts: 763
We went and stayed a week. On one hand sad to se how poor the recognition and benefits are, also a crazy mess up of the reservation which still feels ODD, but eventually resolved.
Not sure if it was due to the foul up but the service in Luna Lanai and at breakfast was superb. However overall not impressed.
If they went back to even just having a lounge it would make a big difference.
And as usual, no sign of the GM. If the GM is never out front for me it says something, and not good,
We had one night at SGS and of course , flawless as ever ! Thanks Khun Veera !
Not sure if it was due to the foul up but the service in Luna Lanai and at breakfast was superb. However overall not impressed.
If they went back to even just having a lounge it would make a big difference.
And as usual, no sign of the GM. If the GM is never out front for me it says something, and not good,
We had one night at SGS and of course , flawless as ever ! Thanks Khun Veera !
Jan 1, 2020, 9:33 pm
#394
Join Date: Jan 2020
Location: ARN
Programs: AF, BA, SK, Marriott & Hilton
Posts: 129
just spent 4 nights
Hello all,
Just spent 4 nights there last week with familly
Great welcome by the staff, upgraded room at arrival, huge and good breakfast.
this is a hotel where you relax, there is nothing to visit around. Just chill....
you have fantastic local restaurants on the north part of the beach (not part of hotel) or even one by the big road (uncharming location but great food)
Only downside was the indian wedding....150 guests....thank god it was the last day for us.
Just spent 4 nights there last week with familly
Great welcome by the staff, upgraded room at arrival, huge and good breakfast.
this is a hotel where you relax, there is nothing to visit around. Just chill....
you have fantastic local restaurants on the north part of the beach (not part of hotel) or even one by the big road (uncharming location but great food)
Only downside was the indian wedding....150 guests....thank god it was the last day for us.
Jun 26, 2021, 11:55 pm
#396
Join Date: Nov 2009
Location: Bangkok
Programs: Bonvoy Amb, Hilton Diamond
Posts: 553
So checked in last night around 8pm. Got an upgrade to a 1br lagoon view suite without asking, and 2 complimentary drinks coupon. The hotel is huge and surprisingly busy.
Went to the restaurant by the beach, they only had 1 table left since it was so busy. Food was great and reasonably priced. Last orders are all set at 10:30pm now.
The staff all seem very friendly, will post another update in the middle of my stay.
Went to the restaurant by the beach, they only had 1 table left since it was so busy. Food was great and reasonably priced. Last orders are all set at 10:30pm now.
The staff all seem very friendly, will post another update in the middle of my stay.
Jun 28, 2021, 2:20 am
#397
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
Sohan thanks for the quick update. I am not surprised the hotel was very busy, pretty much all of Hua Hin is busy on weekends with people escaping Bangkok covid restrictions. It's been that way for several months now. You should have a much quieter time in the hotel during week days. Did you get 2 drinks coupons per day or for the entire stay?
Jun 28, 2021, 3:42 am
#398
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,199
We used to love this property for the pool when my kid was young. Just amazing. But a big part of it was the club lounge included for Plats. First few years it was incredible w coconuts and fresh squeezed juice and gorgeous views. Last time they moved to a crappy spot in back and only had soft drinks etc.
But now Marriott got rid of it for plats. Wouldn't go back now.
But now Marriott got rid of it for plats. Wouldn't go back now.
Jun 28, 2021, 6:14 am
#399
Join Date: Nov 2009
Location: Bangkok
Programs: Bonvoy Amb, Hilton Diamond
Posts: 553
Sohan thanks for the quick update. I am not surprised the hotel was very busy, pretty much all of Hua Hin is busy on weekends with people escaping Bangkok covid restrictions. It's been that way for several months now. You should have a much quieter time in the hotel during week days. Did you get 2 drinks coupons per day or for the entire stay?
We used to love this property for the pool when my kid was young. Just amazing. But a big part of it was the club lounge included for Plats. First few years it was incredible w coconuts and fresh squeezed juice and gorgeous views. Last time they moved to a crappy spot in back and only had soft drinks etc.
But now Marriott got rid of it for plats. Wouldn't go back now.
But now Marriott got rid of it for plats. Wouldn't go back now.
Jul 13, 2023, 1:24 am
#401
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,089
Hello BRITINJAPAN4,
We are pleased to share the contact email of Sheraton Hua Hin Resort & Spa with you at [email protected].
If you would like the email for Marriott customer service, you may contact us at [email protected].
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
We are pleased to share the contact email of Sheraton Hua Hin Resort & Spa with you at [email protected].
If you would like the email for Marriott customer service, you may contact us at [email protected].
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
Jul 13, 2023, 4:41 pm
#402
Join Date: May 2018
Location: Tokyo
Programs: Bonvoy LT Titanium ANA Diamond
Posts: 763
Hello BRITINJAPAN4,
We are pleased to share the contact email of Sheraton Hua Hin Resort & Spa with you at [email protected].
If you would like the email for Marriott customer service, you may contact us at [email protected].
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
We are pleased to share the contact email of Sheraton Hua Hin Resort & Spa with you at [email protected].
If you would like the email for Marriott customer service, you may contact us at [email protected].
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
Thank you, it seems they still lack the lounge here, which might change our plans.
Jul 13, 2023, 8:02 pm
#403
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
The lounge closed when Marriott took over Starwood quite some years ago. I do not know of any Bonvoy resort hotel in Thailand that has a lounge or equivalent amenity any more. The Sheraton Hua Hin closed its lounge. The Sheraton Pranburi Villas, Naka Island Luxury Collection, and the Le Meridien Chiang Rai also ceased their daily elite happy hours and canapés. If you want free booze then Marriott insists that you stay in a city. I mean, clearly no self-respecting elite would ever place some value on free sundowners at a resort to sway their decision-making would they.