We went and stayed a week. On one hand sad to se how poor the recognition and benefits are, also a crazy mess up of the reservation which still feels ODD, but eventually resolved.
Not sure if it was due to the foul up but the service in Luna Lanai and at breakfast was superb. However overall not impressed.
If they went back to even just having a lounge it would make a big difference.
And as usual, no sign of the GM. If the GM is never out front for me it says something, and not good,
We had one night at SGS and of course , flawless as ever ! Thanks Khun Veera !