Originally Posted by
nongsom
When I check in at club I can take any drinks from club fridges sometime they ask me to have any drink or snack from snack menu. However you can also order fruit juice and they happy to bring it for you.
I always received club benefits detail in paper at check in.Welcome fruit in my room is vary if I stay in standard room it small but if I stay at lagoon access room it bigger.As your mentioned that wrong name of welcome card on your room I really sure that they have capacity problem and switch your another better room for you(Lagoon access is the most popular) but lack of staff to check up your room again and release this room for you.At this period is low season I believe that number of staff are also decrease and also effect with Indian wedding that used many of hotel staff.I don't stay at newly open Marriott yet but check on they website and they don't have club room.Room size is smaller than Sheraton.Also stay at Hyatt as diamond Club afternoon snack is only some nuts and fruit no hot item to order like Sheraton.The better is evening spread.
I stay at huahin at Dusit,Hilton,Intercon,Hyatt and Sheraton.At you rate as 2k+ / night at Sheraton lagoon access room is the best deal in huahin.I can compare all club spread and benefits.
- no mention about snack menu during the day at check-in.
- welcome fruit in both 'lagoon access' rooms were tiny and not fresh.
- rooms were in need of renovation.
- my personal thought: a good hotel should maintain their standard and level of service throughout the year, not depending on seasons or any special events.
- during the day, i rarely go to the club lounge. so the better evening spread is more important to me.
- marriott seems interesting. though smaller room, it was newly renovated and nicely laid out. the common area also look pretty good too. the location is far better. (i didn't stay there yet)
- i only stayed at Sheraton and Hyatt Regency in Hua Hin. Agreed that Sheraton has the best value for money. but i felt everything at Sheraton has gone downhill, especially the service, the more stingy policy.
it's still a nice property and you will most likely have a pleasant stay. however, i would say that it has passed its prime.
p.s. the club staff did offer me a drink and a towel during check-in process at the club lounge. i only took the towel.