Westin South Coast Plaza, Costa Mesa, CA [Master Thread]
Oct 2, 2010, 1:28 pm
#76
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
needs competition
I usually stay here 2-3 times a year, but I agree they are less than great to Platinum members and offer nothing special on top of rates that are a bit higher than others in the area + parking. The problem is they are really the only premium hotel in the immediate SCP area so they can charge high rates and don't need to please the Plats. Some competition should help.
Oct 3, 2010, 12:49 am
#77
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
The Costa Mesa Marriott (which is very nice) is down the street on Anton and a Hilton is on Bristol just south of the 405 ... all within a walking distance from the WSCP. They all charge for the parking.
Oct 22, 2010, 11:24 pm
#79
Join Date: Jul 2010
Posts: 1,224
You guys were all right. This is barely a Westin. Wifi doesn't work. Bathroom is old and hasn't been updated. Tile is dirty. Parking is in fact $20 and the garage isn't connected to the hotel. You have to park on the 5th floor. Feels like they converted holiday inn or something. And with parking cost its more expensive than my rate at the w in Hollywood. Never again.
Oct 25, 2010, 7:34 pm
#82
Join Date: Jan 2010
Location: Tucson
Programs: AA - Gold, SPG - Gold, HHonors - Gold
Posts: 134
I checked in tonight for 1 night, finally got a suite upgrade after about 14 tries. Nothing spectacular, but ok in relation to everything. I actally had the manager check me in and I had to ask about them having suites available. Hotel looks pretty dead. This is the only hotel where I have been asked to show my id for my rate.
I am suprised 3 suite upgrades in the last 3 days.
I am suprised 3 suite upgrades in the last 3 days.
Oct 31, 2010, 5:00 pm
#84
Join Date: Jan 2010
Location: Tucson
Programs: AA - Gold, SPG - Gold, HHonors - Gold
Posts: 134
The other two was Saturday Night at the Four Points sheraton Sacramento and Sunday Night at the Sheraton Grand Sacramento.
I spoke too soon, as the next two ways Sheraton Park Anaheim I didn't, the the garden grove sheraton didn't have any suites.
I spoke too soon, as the next two ways Sheraton Park Anaheim I didn't, the the garden grove sheraton didn't have any suites.
Jan 11, 2011, 1:47 am
#85
Join Date: Aug 2010
Location: Southern California
Programs: spg starwood -platinum, Hyatt Diamond
Posts: 86
Nice Stay At The Hotel This Past Weekend
I stayed at the hotel this past weekend and received a nice Jr. Suite upgrade on what was a very busy Saturday night at this hotel. With the previous head front desk manager being promoted to a higher post at the hotel, the front desk is now managed by Kay Shen. Kay is a delight to work with. In fact, she has made me feel very positive about this hotel again. You really could not ask for a better person managing the front desk at this hotel. She (and her staff) made sure my stay was problem-free. So, thank you again Kay and I look forward to seeing you again in the near future. ^^
Jan 11, 2011, 10:07 pm
#87
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
For sure... After watching this place go down hill for a while, it would take more than a good front desk manager to get me to come back. Actually, the Hyatt Irvine not far away is a very good alternative in the area. Stayed there a couple of times for work and they comp parking on many of the rates, incl. AAA. There's also a club.
Jan 23, 2011, 12:46 pm
#89
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,331
Originally Posted by Tommy;
For sure... After watching this place go down hill for a while, it would take more than a good front desk manager to get me to come back. Actually, the Hyatt Irvine not far away is a very good alternative in the area. Stayed there a couple of times for work and they comp parking on many of the rates, incl. AAA. There's also a club.
That Westin is just not worth the hassle.
Jan 23, 2011, 4:04 pm
#90
Join Date: Jan 2010
Location: NAPA
Programs: MARRIOTT LIFETIME TITANIUM ELITE, HYATT LIFETIME GLOBALIST, UAL SILVER, AA EXECUTIVE PLATINUM
Posts: 476
I have never had an above average stay at the Westin SCP, 1 suite out of 12 or 13 stays. The Pinot restaurant is very good though.