Four Points Ventura, CA 2006 on [Master Thread]
Apr 16, 2011, 8:20 am
#31
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
That is REALLY unbelievable. Stayed there once during the 1/2/3 promo few years back. Absolutely fine for a one night stay but calling it a RESORT makes no sense unless they want to start charging undisclosed resort fees.....
How on earth did they get resort designation???
Apr 16, 2011, 1:00 pm
#32
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,530
Apr 16, 2011, 1:20 pm
#33
Used to be bulldoggolfer05
Join Date: May 2007
Location: So Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
Apr 18, 2011, 1:36 pm
#34
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Simple. They applied for and received the designation through their brand and regional Starwood authorities.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 18, 2011, 6:47 pm
#35
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,930
Simple. They applied for and received the designation through their brand and regional Starwood authorities.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
May 15, 2011, 11:56 pm
#36
Join Date: Nov 2006
Location: Los Angeles, CA
Programs: SPG Platinum, UA 1K, Hilton Gold, Hertz #1 Club Presidents Circle
Posts: 317
First: Please, please, please: no ft should ever use their free resort night here.
Had a recent stay: haven't been here in 2 years (they used to block weekends to be 2 night minimum stays).
Rate wasn't great. Booked a 2 queen garden-facing room.
First new change: parking is $10/night. There seems to be street parking behind the property, but you'd need a walk around the hotel.
Arrived really late at night. Asked for a king room: front desk said it was sold out for the evening (which it was). I was too tired to push for anything different.
No suite upgrade (but there are only a couple on the property, and I don't even know if they're in the upgrade pool: I've never gotten one).
Was offered a "coupon" for the restaurant: I was expecting free breakfast. Nope: the coupon was for 2:1 drink, 50% off of an entree, and something else fairly worthless.
Did receive the "goodie bag" which is an apple, another water, a granola bar and some small candies. Oh, and a flyer for the new "Spa".
No resort fee (yet...)
No change to the outdoor walkway to the garden rooms: the carpet is still old, a bit moldy and needs to be replaced. They did seem to refurbish the outdoor part of the other part of the property.
The rooms have been completely re-gutted and brought up to 4P standards. They were nice and clean.
They did replace the wall a/c, and it was less noisy than before (I had the heat on).
I could not connect my Mac laptop to the wireless or wired internet (it would not connect to the registration page): I tried a couple of times, and gave up. (I've had this problem at the LAX Gateway too, and a couple of other times at other properties: no idea what the problem is)
It did seem like the Internet was working. I instead used my Clear hotspot (3g).
I was out the door the next morning by 830a: did not ask for late checkout (sorry).
Front desk agent asked, "how my stay was?" I replied, "just ok". "Just ok?" "Yes." Nothing else from her.
And that's the same feeling I got from the property a couple of years ago: this property just doesn't care. They have enough paying customers (there was a wedding the next day onsite) so they really can just be indifferent.
I wonder what the 4P brand standards are for a resort...would be interesting to see.
Had a recent stay: haven't been here in 2 years (they used to block weekends to be 2 night minimum stays).
Rate wasn't great. Booked a 2 queen garden-facing room.
First new change: parking is $10/night. There seems to be street parking behind the property, but you'd need a walk around the hotel.
Arrived really late at night. Asked for a king room: front desk said it was sold out for the evening (which it was). I was too tired to push for anything different.
No suite upgrade (but there are only a couple on the property, and I don't even know if they're in the upgrade pool: I've never gotten one).
Was offered a "coupon" for the restaurant: I was expecting free breakfast. Nope: the coupon was for 2:1 drink, 50% off of an entree, and something else fairly worthless.
Did receive the "goodie bag" which is an apple, another water, a granola bar and some small candies. Oh, and a flyer for the new "Spa".
No resort fee (yet...)
No change to the outdoor walkway to the garden rooms: the carpet is still old, a bit moldy and needs to be replaced. They did seem to refurbish the outdoor part of the other part of the property.
The rooms have been completely re-gutted and brought up to 4P standards. They were nice and clean.
They did replace the wall a/c, and it was less noisy than before (I had the heat on).
I could not connect my Mac laptop to the wireless or wired internet (it would not connect to the registration page): I tried a couple of times, and gave up. (I've had this problem at the LAX Gateway too, and a couple of other times at other properties: no idea what the problem is)
It did seem like the Internet was working. I instead used my Clear hotspot (3g).
I was out the door the next morning by 830a: did not ask for late checkout (sorry).
Front desk agent asked, "how my stay was?" I replied, "just ok". "Just ok?" "Yes." Nothing else from her.
And that's the same feeling I got from the property a couple of years ago: this property just doesn't care. They have enough paying customers (there was a wedding the next day onsite) so they really can just be indifferent.
I wonder what the 4P brand standards are for a resort...would be interesting to see.
Jun 10, 2011, 11:53 am
#37
Join Date: Aug 2005
Location: Ottawa, Canada
Programs: UA 1K 1MM, AC, VIPorter, Marriott LT Plat, HH Diamond
Posts: 368
Parking charge!
Jul 24, 2012, 9:30 am
#38
Join Date: Sep 2011
Location: Los Angeles
Programs: Marriott Titanium, Hyatt Globalist
Posts: 251
still sub par
A few comments from my recent stay...
I had to burn a few nights to complete my Plat challenge. Chose to spend two nights at this property to take a weekend trip to Santa Barbara area. The previous reviews are correct. This property is tired, overpriced, and NOT a resort.
The $10 parking fee is a joke. The "secured" parking lot is a lot behind the hotel with a parking gate. The gate is not controlled by a room card or anything. You just drive up to the gate, and the arm opens automatically. The woman at check in told me they "aren't quite up to speed" so the gate is not controlled by room card access yet.
Also of note is the fact that this property gives you 1/2 of the bonus points you would expect. For example, the Gold amenity at this property is only 125 (as opposed to the usual 250). The Green choice points are only 250 (as opposed to 500). Thinking this was a mistake, I did an online chat with SPG. They called the hotel and confirmed that this property only awards half the points. Lame.
If you must stay at this property, and need a quiet room, ask for room 101. We stayed there. It's a trek from the lobby, but it's the last room on the row (which means only one neighbor), and it does not have a room above it. Despite the above criticisms, I was surprised to see the hotel was very busy.
I had to burn a few nights to complete my Plat challenge. Chose to spend two nights at this property to take a weekend trip to Santa Barbara area. The previous reviews are correct. This property is tired, overpriced, and NOT a resort.
The $10 parking fee is a joke. The "secured" parking lot is a lot behind the hotel with a parking gate. The gate is not controlled by a room card or anything. You just drive up to the gate, and the arm opens automatically. The woman at check in told me they "aren't quite up to speed" so the gate is not controlled by room card access yet.
Also of note is the fact that this property gives you 1/2 of the bonus points you would expect. For example, the Gold amenity at this property is only 125 (as opposed to the usual 250). The Green choice points are only 250 (as opposed to 500). Thinking this was a mistake, I did an online chat with SPG. They called the hotel and confirmed that this property only awards half the points. Lame.
If you must stay at this property, and need a quiet room, ask for room 101. We stayed there. It's a trek from the lobby, but it's the last room on the row (which means only one neighbor), and it does not have a room above it. Despite the above criticisms, I was surprised to see the hotel was very busy.
Jul 24, 2012, 12:46 pm
#39
Join Date: May 2011
Programs: SPG Plat
Posts: 69
I just stayed here this last weekend and thought it was about what I expected. Everything was clean, beds were comfy, and we got decent views of the harbor. I think the 3,000 points I used were about right - I would not pay ~100+ to stay here however.
Got the token for 2 for 1 beers (actually any item is a BOGO) which was nice.
As mentioned above, parking fee is stupid.
Got the token for 2 for 1 beers (actually any item is a BOGO) which was nice.
As mentioned above, parking fee is stupid.
Jul 24, 2012, 7:53 pm
#40
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,863
A few comments from my recent stay...
Also of note is the fact that this property gives you 1/2 of the bonus points you would expect. For example, the Gold amenity at this property is only 125 (as opposed to the usual 250). The Green choice points are only 250 (as opposed to 500). Thinking this was a mistake, I did an online chat with SPG. They called the hotel and confirmed that this property only awards half the points. Lame.
Also of note is the fact that this property gives you 1/2 of the bonus points you would expect. For example, the Gold amenity at this property is only 125 (as opposed to the usual 250). The Green choice points are only 250 (as opposed to 500). Thinking this was a mistake, I did an online chat with SPG. They called the hotel and confirmed that this property only awards half the points. Lame.
Jan 27, 2013, 8:50 pm
#41
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
I recently stayed at this property two weeks ago and was pleased at my stay:
As a Platinum guest, I received
-free upgrade to a corner room with a large outdoor balcony (suites were sold out)
-free wifi (free for all guests)
-4pm late checkout wasn't granted b/c of it's a Resort hotel
-250 welcome amenity
-a welcome bag (two waters, apples, granola bar, and various candies)
I wrote more about the Four Points Ventura Harbor Resort on my blog if you would like to read a full detailed review with pictures - http://pointssummary.com/2013/01/28/...-hotel-review/
As a Platinum guest, I received
-free upgrade to a corner room with a large outdoor balcony (suites were sold out)
-free wifi (free for all guests)
-4pm late checkout wasn't granted b/c of it's a Resort hotel
-250 welcome amenity
-a welcome bag (two waters, apples, granola bar, and various candies)
I wrote more about the Four Points Ventura Harbor Resort on my blog if you would like to read a full detailed review with pictures - http://pointssummary.com/2013/01/28/...-hotel-review/
Jan 24, 2014, 9:53 am
#42
Join Date: Aug 2002
Location: SoCal
Posts: 677
I stayed at this hotel as a platinum for 2 nights and was very pleased with my stay. Hotel was full for a convention (that I wasn't attending), but I got a nice top floor room that was spacious and had a good view of the harbor. The location is quite good, with numerous seafood restaurants available within a short walk. The restaurant was closed to the public because of the convention, but they served breakfast in the bar, and that was fine with me. I'd certainly stay here again...Oh, and the front desk personnel were uniformly very friendly.
Oct 8, 2015, 8:47 pm
#43
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,739
Have a BRG reservation here at the end of this month. The BRG was approved because no availability was found on spg.com because of a minimum stay requirement.
An agent a the hotel sent me the conformation email with 2 Queen beds. I asked that she changes the bed type from 2 queens to 1 king. I was told there were no availability and if someone cancels, she would give it to me. I then went to spg.com and made a booking for a king bed for 2 nights (which was the minimum stay) requirement and sent her an email saying cancel the reservation and change my booking to a king bed. I really don't know why I have to go through all of this just to change the bed type.
An agent a the hotel sent me the conformation email with 2 Queen beds. I asked that she changes the bed type from 2 queens to 1 king. I was told there were no availability and if someone cancels, she would give it to me. I then went to spg.com and made a booking for a king bed for 2 nights (which was the minimum stay) requirement and sent her an email saying cancel the reservation and change my booking to a king bed. I really don't know why I have to go through all of this just to change the bed type.
Jan 11, 2017, 3:56 pm
#44
Join Date: Nov 2008
Location: Utrecht, the Netherlands
Programs: Marriott LTP, Hilton Gold, ITA Elite+, Cathay S, Singapore S, Hertz PC, Avis PC
Posts: 3,159
I don't see any availability for this hotel in January and February at all except on weekends Friday-Sunday stays. Anyone know whats going on?