FAQ : online Marriott Bonvoy points transfer errors and problems
Apr 28, 2023 | 4:46 am
#1
Original Poster
Join Date: Nov 2015
Programs: JetPrivilege
Posts: 89
FAQ : online Marriott Bonvoy points transfer errors and problems
I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
Apr 28, 2023 | 9:08 am
#2
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 21,229
Might want to get in touch with one of the Lurkers ( Marriott Bonvoy Lurker Marriott Bonvoy Lurker II Marriott Bonvoy Lurker III )
David
David
Apr 28, 2023 | 9:18 am
#3
Join Date: Feb 2020
Posts: 498
My best guess is that you are not typing in the recipient's name exactly how it is recorded on their Bonvoy account.
The Lurkers will not be able to help here. This is only something that can be done over the phone or through the new tool. Additionally, if you do it over the phone, it takes up to 7 days to process.
The Lurkers will not be able to help here. This is only something that can be done over the phone or through the new tool. Additionally, if you do it over the phone, it takes up to 7 days to process.
Apr 28, 2023 | 2:22 pm
#4
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Apr 29, 2023 | 12:49 pm
#5
Join Date: Apr 2022
Location: Germany
Programs: Bonvoy Titanium, LH SEN, FB Plat
Posts: 60
I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
That's what made it work for me.
Mar 31, 2024 | 1:22 pm
#7
Join Date: Nov 2007
Programs: Aeroplan, Marriott Bonvoy (Gold)
Posts: 280
I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.
r , however doesnt mention the error.
Mar 31, 2024 | 1:43 pm
#8
Join Date: Nov 2007
Programs: Aeroplan, Marriott Bonvoy (Gold)
Posts: 280
Points transfer between members error
Trying to transfer a small number of Bonvoy points to a family member. Both accounts have been around for years with recent activity and the max has not been exceeded this year, yet I keep getting an unexplained error with no further details. I was successful transferring point to that account in the past. Any suggestions?
Apr 1, 2024 | 12:58 am
#9
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,416
Trying to transfer a small number of Bonvoy points to a family member. Both accounts have been around for years with recent activity and the max has not been exceeded this year, yet I keep getting an unexplained error with no further details. I was successful transferring point to that account in the past. Any suggestions?
Please accept our apologies for any inconveniences.
We would suggest you to call customer support for assistance.
Best Regards,
Christina Z
Specialist, Social Media Care
Marriott International
[email protected]
Apr 11, 2024 | 6:04 pm
#10
Join Date: Nov 2007
Programs: Aeroplan, Marriott Bonvoy (Gold)
Posts: 280
Hi peroorim,
Please accept our apologies for any inconveniences.
We would suggest you to call customer support for assistance.
Best Regards,
Christina Z
Specialist, Social Media Care
Marriott International
[email protected]
Please accept our apologies for any inconveniences.
We would suggest you to call customer support for assistance.
Best Regards,
Christina Z
Specialist, Social Media Care
Marriott International
[email protected]
Apr 11, 2024 | 9:10 pm
#11
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,416
Customer support will assist you to open a case and forward the request of transfer to the appropriate team to review.
In protection of your account, some transactions take additional processing time. Please allow up to 7 business days for the team to review this transaction.
Best Regards,
Christina Z
Specialist, Social Media Care
Marriott International
[email protected]
Apr 28, 2024 | 2:48 pm
#13
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,471
yeah, there seem to be additional issues and issues likely caused beyond the posted limits. Let's see if things work again in May.
Jun 2, 2024 | 4:39 pm
#15
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,471