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Old Apr 12, 2024 | 4:57 am
  #1  
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Redemption reservation

I booked a 5 night stay using points on a pointsavers redemption and it says an e-cerificate will be required prior to check-in.

Not sure what an e-cerificate is, anyone encountered this before?

There are basically 3 options when booking the same room type on points.

1. Pointsavers redemption
2. Cash and points redemption
3. Redemption
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Old Apr 12, 2024 | 5:32 am
  #2  
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Originally Posted by diablo77
I booked a 5 night stay using points on a pointsavers redemption and it says an e-cerificate will be required prior to check-in.

Not sure what an e-cerificate is, anyone encountered this before?

There are basically 3 options when booking the same room type on points.

1. Pointsavers redemption
2. Cash and points redemption
3. Redemption
Does your confirmation email list a certificate number along with the number of points deducted? If so, youre fine.
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Old Apr 12, 2024 | 5:41 am
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Originally Posted by ElevatorEnthusiast
Does your confirmation email list a certificate number along with the number of points deducted? If so, youre fine.
Yes, it was on the email
thanks
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Old Apr 12, 2024 | 5:57 am
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Some Marriott veterans might correct me on this, but I believe the eCertificate language is a holdover from when points reservations could be done in multiple steps. PointsSavers (another Marriott holdover) retain that language, but making the reservation creates the certificate and deducts the points automatically now.
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Old Apr 12, 2024 | 6:09 am
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Originally Posted by ElevatorEnthusiast
Some Marriott veterans might correct me on this, but I believe the eCertificate language is a holdover from when points reservations could be done in multiple steps. PointsSavers (another Marriott holdover) retain that language, but making the reservation creates the certificate and deducts the points automatically now.
After Marriott discontinued the Points Advance Reservations a few years ago, all award reservations should deduct the requisite points at the time of booking. Furthemore if you don't have enough points, the system should prompt you to buy the additional points needed to complete the reservation. So unless there was a weird glitch, always possible with Marriott though unlikely in this case, the points should have been deducted when you made the reservation and the associated e-certificate is created and attached to the reservation. Were the points for your award reservationn deducted at the time of booking? As long as they were, you're good to go.

--Jon
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Old Apr 12, 2024 | 6:18 am
  #6  
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Originally Posted by Jon Maiman
After Marriott discontinued the Points Advance Reservations a few years ago, all award reservations should deduct the requisite points at the time of booking. Furthemore if you don't have enough points, the system should prompt you to buy the additional points needed to complete the reservation. So unless there was a weird glitch, always possible with Marriott though unlikely in this case, the points should have been deducted when you made the reservation and the associated e-certificate is created and attached to the reservation. Were the points for your award reservationn deducted at the time of booking? As long as they were, you're good to go.

--Jon
Yes the points were deducted as expected. I was just thrown off by the additional booking option. Normally it is just 2 options I have seen in the past, points and cash redemption and points redemption.
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Old Apr 12, 2024 | 6:37 am
  #7  
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Originally Posted by diablo77
Yes the points were deducted as expected. I was just thrown off by the additional booking option. Normally it is just 2 options I have seen in the past, points and cash redemption and points redemption.
If PointsSavers exists, theres no downside to pick that one unless the cancellation policy is wonky. I did one earlier this year at Newark Liberty Marriott.
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Old Apr 12, 2024 | 8:58 am
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Sometimes PointSavers are only available for only some of the room types. For the other room types, regular award rates may apply. I agree with ElevatorEnthusiast whenever the PointSaver rate is offered, there is no downside to it. It is just some savings for you. Enjoy....

--Jon
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