Jan 2, 2021, 3:05 am
Last edit by: yule_boy
For 2019 upgrade experiences check out the Post Your Marriott Bonvoy Elite Upgrade Experiences 2020 thread.
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Post Your Marriott Bonvoy Elite Upgrade Experiences 2021
Dec 8, 2021, 3:38 am
#331
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,711
Property: renaissance lucknow hotel....
Date(s): 1 night stay in december....
Room booked: deluxe king....
Room received: riverfront studio suite....
Elite Level: ambassador....
Award stay: no....
Rate Type: bar....
LNF stay: no....
SNAs redeemed: no....
Comments: i've stayed here about 10 times this year....upgraded to the same suite type on every stay....
Date(s): 1 night stay in december....
Room booked: deluxe king....
Room received: riverfront studio suite....
Elite Level: ambassador....
Award stay: no....
Rate Type: bar....
LNF stay: no....
SNAs redeemed: no....
Comments: i've stayed here about 10 times this year....upgraded to the same suite type on every stay....
Dec 8, 2021, 8:33 pm
#332
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 773
Somewhat straying from the topic I apologize. But has anyone ever had a hotel give an upgrade when you message and they say we can guarantee but we will make a note and see on arrival. I rarely ask for an upgrade, except when I am with my family. But 3 days out, I usually send a message if I am, and I usually get a version of that message. I think its their polite way of saying F off.
Dec 8, 2021, 11:02 pm
#333
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
Renaissance Edmonton Airport Hotel
Property: Renaissance Edmonton Airport Hotel
Date(s): Friday, December 3, 2021
Room booked: 1 King Bed, Room
Room received: 1 King Bed, Club Lounge Access, Room
Elite Level: Platinum
Award stay: yes, Points
Rate Type: N/A
BRG stay: no
SNAs redeemed: no
Comments: Lounge is open, but not serving breakfast. Platinums and up receive a voucher for breakfast at Halo.
Date(s): Friday, December 3, 2021
Room booked: 1 King Bed, Room
Room received: 1 King Bed, Club Lounge Access, Room
Elite Level: Platinum
Award stay: yes, Points
Rate Type: N/A
BRG stay: no
SNAs redeemed: no
Comments: Lounge is open, but not serving breakfast. Platinums and up receive a voucher for breakfast at Halo.
Dec 9, 2021, 3:00 am
#334
Original Poster
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 503
Property: Marriott Surawongse
Date(s): Early December
Room booked: Deluxe Guest Room 1 King
Room Recieved: M Suite, 1 King
Elite Level: Titanium
Award stay: no
Rate Type: CAA
BRG stay: No
SNAs redeemed: No
Comments: Made the reservation a few minutes before I arrived but managed a suite upgrade. Very busy hotel, thankfully the lounge has a terrace for extra space.
Date(s): Early December
Room booked: Deluxe Guest Room 1 King
Room Recieved: M Suite, 1 King
Elite Level: Titanium
Award stay: no
Rate Type: CAA
BRG stay: No
SNAs redeemed: No
Comments: Made the reservation a few minutes before I arrived but managed a suite upgrade. Very busy hotel, thankfully the lounge has a terrace for extra space.
Dec 9, 2021, 7:25 am
#335
Join Date: May 2011
Location: Sonoma
Programs: Several here and there, but not as many during my road warrior days!
Posts: 720
Property: Maria Cristina San Sebastian
Date(s): Late November 8 nights
Room booked: Garden View King
Room Recieved: Corner Garden Room Suite
Elite Level: Titanium
Award stay: no
Rate Type: STARS
BRG stay: No
SNAs redeemed: Yes, and cleared 6 days out.
Date(s): Late November 8 nights
Room booked: Garden View King
Room Recieved: Corner Garden Room Suite
Elite Level: Titanium
Award stay: no
Rate Type: STARS
BRG stay: No
SNAs redeemed: Yes, and cleared 6 days out.
Dec 9, 2021, 10:48 am
#336
Join Date: Sep 2021
Location: Toronto, Ontario
Programs: Marriott Ambassador Elite, UA Silver, National EE, Hertz PC
Posts: 72
Property: The Westin Wall Centre Vancouver Aiirport
Date(s): December 4th -5th
Room booked: Traditional 1 king
Room received: Corner Suite, executive 1 bedroom
Elite Level: Amabassador
Award stay: No
Rate Type: Prepaid
BRG stay: No
SNAs redeemed: Yes, took 1 extra day to clear
Comments: Nice property, lounge was closed but was offered evening snack and breakfast in the restaurant. Parking was extra but not bad. Location was great since I'm usually in the Richmond or Burnaby area. Staff was professional.
Date(s): December 4th -5th
Room booked: Traditional 1 king
Room received: Corner Suite, executive 1 bedroom
Elite Level: Amabassador
Award stay: No
Rate Type: Prepaid
BRG stay: No
SNAs redeemed: Yes, took 1 extra day to clear
Comments: Nice property, lounge was closed but was offered evening snack and breakfast in the restaurant. Parking was extra but not bad. Location was great since I'm usually in the Richmond or Burnaby area. Staff was professional.
Dec 9, 2021, 1:51 pm
#337
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
Marriott Downtown at CF Toronto Eaton Centre
Property: Marriott Downtown at CF Toronto Eaton Centre
Date(s): November 23 to 25, 2021
Room booked: Guest room, 1 King
Room received: Guest room, 1 King, Nathan Phillips view
Elite Level: Platinum
Award stay: mixed: 1 night reward, 1 night paid
Rate Type: Member Rate Prepay Non-refundable
BRG stay: no
SNAs redeemed: no
Comments: Lounge open, with limited hours (11 AM to 7 PM). Platinums and up can pick up or dine in for breakfast at Trios Bistro.
Date(s): November 23 to 25, 2021
Room booked: Guest room, 1 King
Room received: Guest room, 1 King, Nathan Phillips view
Elite Level: Platinum
Award stay: mixed: 1 night reward, 1 night paid
Rate Type: Member Rate Prepay Non-refundable
BRG stay: no
SNAs redeemed: no
Comments: Lounge open, with limited hours (11 AM to 7 PM). Platinums and up can pick up or dine in for breakfast at Trios Bistro.
Dec 9, 2021, 1:57 pm
#338
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
Courtyard Ottawa Downtown
Property: Courtyard Ottawa Downtown
Date(s): November 8 to 11, 2021
Room booked: Guest room, 1 King
Room received: Larger Guest room, 1 King, Sofa bed
Elite Level: Platinum
Award stay: mixed: 1 night reward, 2 nights paid
Rate Type: $100 OFF YOUR VISIT!
BRG stay: no
SNAs redeemed: no
Comments: The rate was a local promo, for a stay of two nights or more. Property is under renovation.
Date(s): November 8 to 11, 2021
Room booked: Guest room, 1 King
Room received: Larger Guest room, 1 King, Sofa bed
Elite Level: Platinum
Award stay: mixed: 1 night reward, 2 nights paid
Rate Type: $100 OFF YOUR VISIT!
BRG stay: no
SNAs redeemed: no
Comments: The rate was a local promo, for a stay of two nights or more. Property is under renovation.
Dec 11, 2021, 8:06 am
#339
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
Sheraton Ottawa Hotel
Property: Sheraton Ottawa Hotel
Date(s): December 10 to 12, 2021
Room booked:1 King Bed, Traditional Guest Room
Room received: Club level, Guest room, 1 King, High floor
Elite Level: Titanium
Award stay: no
Rate Type: Marriott Bonvoy Escapes Member
BRG stay: no
SNAs redeemed: no
Comments: Lounge and all restaurants are closed. The what to expect page says Breakfast: Included through Room Service for Platimun Elite and above, but this is not true. Room service is not available. You can grab snack items from the Sundry shop beside the front desk.
Date(s): December 10 to 12, 2021
Room booked:1 King Bed, Traditional Guest Room
Room received: Club level, Guest room, 1 King, High floor
Elite Level: Titanium
Award stay: no
Rate Type: Marriott Bonvoy Escapes Member
BRG stay: no
SNAs redeemed: no
Comments: Lounge and all restaurants are closed. The what to expect page says Breakfast: Included through Room Service for Platimun Elite and above, but this is not true. Room service is not available. You can grab snack items from the Sundry shop beside the front desk.
Dec 11, 2021, 9:30 am
#340
Join Date: Mar 2013
Location: DCA - PDX - LAX
Programs: AA Gold, UA Silver, Marriott Titanium, AS 75k
Posts: 773
Marriott marquis sf
Property: Marriott marquis San Fran
Date(s): December 10 2021
Room booked:1 King Bed, Traditional Guest Room low floor
Room received: executive two bay suite, 1 King, low floor
Elite Level: Titanium
Award stay: no
Rate Type: Member prepay
BRG stay: no
SNAs redeemed: no
Comments: Lounge closed, grab and go continental didnt sound great. They said unlikely to reopen due to high elite numbers and not enough space for social distancing. View lounge was quite nice but crowded.
asked for upgrade in advance and told it is noted. Nothing noted at check-in, so I asked and received. Also received a sealed box welcome gift (in addition to points) but have not opened yet.
Date(s): December 10 2021
Room booked:1 King Bed, Traditional Guest Room low floor
Room received: executive two bay suite, 1 King, low floor
Elite Level: Titanium
Award stay: no
Rate Type: Member prepay
BRG stay: no
SNAs redeemed: no
Comments: Lounge closed, grab and go continental didnt sound great. They said unlikely to reopen due to high elite numbers and not enough space for social distancing. View lounge was quite nice but crowded.
asked for upgrade in advance and told it is noted. Nothing noted at check-in, so I asked and received. Also received a sealed box welcome gift (in addition to points) but have not opened yet.
Dec 12, 2021, 2:16 am
#341
Original Poster
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 503
Property: Renaissance Bangkok
Date(s): Early December - 5 nights
Room booked: Deluxe Guest Room 1 King
Room Recieved: Studio Suite/ Executive King
Elite Level: Titanium
Award stay: no
Rate Type: Stay Longer Save More (75 CAD a night plus 22 CAD/ 500 baht per night credit) 😀 - absolutely a steal!
BRG stay: No
SNAs redeemed: No and possibly regretting it.
Comments: Was only given an executive King on the app day of but when I arrived I asked and the agent managed me in a studio suite for the first 3 nights but hopefully I can stay the last 2 nights in the same suite as well.
Date(s): Early December - 5 nights
Room booked: Deluxe Guest Room 1 King
Room Recieved: Studio Suite/ Executive King
Elite Level: Titanium
Award stay: no
Rate Type: Stay Longer Save More (75 CAD a night plus 22 CAD/ 500 baht per night credit) 😀 - absolutely a steal!
BRG stay: No
SNAs redeemed: No and possibly regretting it.
Comments: Was only given an executive King on the app day of but when I arrived I asked and the agent managed me in a studio suite for the first 3 nights but hopefully I can stay the last 2 nights in the same suite as well.
Dec 12, 2021, 4:55 am
#342
Join Date: Apr 2015
Programs: Some
Posts: 5,304
Property: Le Meridien Dubai Hotel & Conference Centre
Date(s): 1 night, December
Room booked: Deluxe Guest Room, 1 Queen
Room Received: Presidential Suite, 1 King
Elite Level: Ambassador
Award stay: No
Rate Type: Bonvoy Escapes
BRG stay: No
SNAs redeemed: No
Comments: Finally hit the upgrade jackpot - not sure whether this was down to returning guest or just very late arrival. As this was a 1.30am check in the best I could manage to make use of the space was 30 minutes sunbathing in the private garden in the morning.
Date(s): 1 night, December
Room booked: Deluxe Guest Room, 1 Queen
Room Received: Presidential Suite, 1 King
Elite Level: Ambassador
Award stay: No
Rate Type: Bonvoy Escapes
BRG stay: No
SNAs redeemed: No
Comments: Finally hit the upgrade jackpot - not sure whether this was down to returning guest or just very late arrival. As this was a 1.30am check in the best I could manage to make use of the space was 30 minutes sunbathing in the private garden in the morning.
Dec 15, 2021, 2:15 pm
#343
Join Date: Mar 2020
Programs: Marriott Platinum
Posts: 170
Property: JW Marriott Parq, Vancouver
Date(s): 1 night, Nov 30
Room booked: 1 King Bed, Room
Room Received: 1 King Bed, Water View
Elite Level: Gold
Award stay: Yes (AMEX Bonvoy free night certificate)
Rate Type:
BRG stay:
SNAs redeemed:
Comments: Didn't ask for anything. They just gave it to me.
Property: The Westin Seattle
Date(s): 4 nights, December 2-6
Room booked: Two Double Beds, Traditional Guest Room
Room Received: Two Double Beds, City View, Premium Guest Room, 41st Floor
Elite Level: Gold
Award stay: No
Rate Type: Member Exclusive Offer (5K point bonus/night, 10K max)
BRG stay: No
SNAs redeemed: No
Comments: They reached out to me first to ask if they could do anything to make my stay better, which I've never experienced before. They also threw in a fridge gratis (regular $10/night), albeit it was filled with their beverages.
Date(s): 1 night, Nov 30
Room booked: 1 King Bed, Room
Room Received: 1 King Bed, Water View
Elite Level: Gold
Award stay: Yes (AMEX Bonvoy free night certificate)
Rate Type:
BRG stay:
SNAs redeemed:
Comments: Didn't ask for anything. They just gave it to me.
Property: The Westin Seattle
Date(s): 4 nights, December 2-6
Room booked: Two Double Beds, Traditional Guest Room
Room Received: Two Double Beds, City View, Premium Guest Room, 41st Floor
Elite Level: Gold
Award stay: No
Rate Type: Member Exclusive Offer (5K point bonus/night, 10K max)
BRG stay: No
SNAs redeemed: No
Comments: They reached out to me first to ask if they could do anything to make my stay better, which I've never experienced before. They also threw in a fridge gratis (regular $10/night), albeit it was filled with their beverages.
Dec 15, 2021, 4:49 pm
#344
Join Date: Nov 2010
Location: ATL
Posts: 13
Property: Delta Hotel Santa Clara
Date(s): December 5-8, 2021
Room booked: Standard King
Room received: Suite
Elite Level: Gold
Award stay: No
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments: Interesting hotel, appears to have been refurbished from when it was called the Biltmore. Nice lobby area and bar but the place was pretty empty. The location is a little odd and the entrance is a little hair since it's right at the top of an off-ramp. My suite overlooked a mini-storage facility and an industrial complex, so it was kind of loud. I would probably stick with the Marriott next time.
Date(s): December 5-8, 2021
Room booked: Standard King
Room received: Suite
Elite Level: Gold
Award stay: No
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments: Interesting hotel, appears to have been refurbished from when it was called the Biltmore. Nice lobby area and bar but the place was pretty empty. The location is a little odd and the entrance is a little hair since it's right at the top of an off-ramp. My suite overlooked a mini-storage facility and an industrial complex, so it was kind of loud. I would probably stick with the Marriott next time.
Dec 19, 2021, 7:35 pm
#345
Join Date: Jan 2020
Location: San Francisco Bay Area
Programs: United 1K, Marriott Titanium, Hilton Diamond
Posts: 523
Property: Le Meridien Chiang Mai
Date(s): Dec 18 - 21
Room booked: 1 King Bed, Urban, City View, High Floor - 9th and above
Room received: 1 King Bed, Club, City View, High Floor - 9th and above
Elite Level: Titanium
Award stay: no
Rate Type:Member Flexible
Comments: I couldn't find any differences between the Urban and Club rooms other than which floor they are on, I guess a higher floor is an upgrade? The room is a bit dated, esp compared to Le Meridien Bangkok. There are no outlets anywhere near the bed. Bath tub is just as deep as the tub in LMBKK, but is only about 70% as long. Bath has fewer amenities, just soap, shampoo, conditioner, and lotion is provided - I'm used to having more in from a hotel in Thailand. Also, there was an earthquake last night, being on the 21st floor I could feel the whole building swaying and creaking, quite frightening.
Date(s): Dec 18 - 21
Room booked: 1 King Bed, Urban, City View, High Floor - 9th and above
Room received: 1 King Bed, Club, City View, High Floor - 9th and above
Elite Level: Titanium
Award stay: no
Rate Type:Member Flexible
Comments: I couldn't find any differences between the Urban and Club rooms other than which floor they are on, I guess a higher floor is an upgrade? The room is a bit dated, esp compared to Le Meridien Bangkok. There are no outlets anywhere near the bed. Bath tub is just as deep as the tub in LMBKK, but is only about 70% as long. Bath has fewer amenities, just soap, shampoo, conditioner, and lotion is provided - I'm used to having more in from a hotel in Thailand. Also, there was an earthquake last night, being on the 21st floor I could feel the whole building swaying and creaking, quite frightening.