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The Aegon, Autograph Collection - Mykonos, Greece [Master Thread]

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Old Aug 10, 2021, 8:13 am
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The Aegon, Autograph Collection - Mykonos, Greece [Master Thread]

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Old Aug 8, 2021, 6:05 am
  #286  
 
Join Date: Feb 2001
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It's totally silly. Either serve filtered as a standard and up-charge for specialty, or just offer unlimited specialty. Just don't limit it like this: feels so cheap. I didn't mind paying, but find me another property on Mykonos that does this while charging EUR 500+ a night...

Separately, I can add to the recommendation of VickiSoCal and suggest anyone visiting try L'Aragosta, about a seven minute drive away. Great atmosphere and very solid food. (Vicki, mentioned the couple of California there on opening night sent us, and got a big smile ).
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Old Aug 8, 2021, 6:48 am
  #287  
 
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Originally Posted by makin'miles
It's totally silly. Either serve filtered as a standard and up-charge for specialty, or just offer unlimited specialty. Just don't limit it like this: feels so cheap. I didn't mind paying, but find me another property on Mykonos that does this while charging EUR 500+ a night...

Separately, I can add to the recommendation of VickiSoCal and suggest anyone visiting try L'Aragosta, about a seven minute drive away. Great atmosphere and very solid food. (Vicki, mentioned the couple of California there on opening night sent us, and got a big smile ).
Personally, I completely object to any restrictions on ‘specialty’ coffee at a 5 star hotel breakfast in Europe, as I think I’ve posted before, charging for an espresso or cappuccino with breakfast in Europe is totally ridiculous, that’s just what people drink here! I will refuse to return anywhere that labels itself ‘luxury’ and charges for this in Europe as it’s indicative of their whole attitude to customers, I find. I get it in the US I guess but still somewhat object in a high-end hotel.

Does this hotel still have Codage toiletries? Probably the best thing about this hotel was it introduced me to what is a nice range of products.
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Last edited by lost_in_translation; Aug 8, 2021 at 6:55 am
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Old Aug 8, 2021, 10:02 am
  #288  
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Originally Posted by makin'miles
It's totally silly. Either serve filtered as a standard and up-charge for specialty, or just offer unlimited specialty. Just don't limit it like this: feels so cheap.
It's outrageous to require payment after the first cup.

I stayed at a place in Samui (managed by a Frenchman) that did this and they got absolutely slammed on TA for it (and properly so).

Originally Posted by lost_in_translation
I get it in the US I guess but still somewhat object in a high-end hotel.
In the US, drip coffee refills are pretty much always free.
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Old Aug 8, 2021, 10:48 am
  #289  
 
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Indeed, the toiletries were Codage - nice products. Label showed 'Made in France' so didn't appear to be a cheaper version of the products produced in Canada for the hospitality sector (here's looking at you, Le Labo and Byredo).
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Old Aug 10, 2021, 7:56 am
  #290  
 
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I'm sure its somewhere in this thread, but does anyone have an individual email to the hotel?
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Old Aug 10, 2021, 7:59 am
  #291  
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Originally Posted by CALMSP
I'm sure its somewhere in this thread, but does anyone have an individual email to the hotel?
Try [email protected] or [email protected].

khabah
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Old Aug 10, 2021, 8:14 am
  #292  
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Originally Posted by khabah
Added to wiki. Thank you.
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Old Aug 10, 2021, 3:32 pm
  #293  
 
Join Date: May 2005
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I've been really debating whether to cancel or just stick it out and hope for the best with this place.

With that being said, the TA , google and Marriott reviews continue to be all over the map. While some of the recent TA and google positive reviews appear to be slightly more authentic (not a single-post first time review, etc.) they usually still contain bizarre statements telling people to "ignore all the negative reviews! or "only pay attention to the 5 star reviews!". IMO nobody posting an honest review says this kind of stuff.
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Old Aug 10, 2021, 4:04 pm
  #294  
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Originally Posted by ysbyvr
While some of the recent TA and google positive reviews appear to be slightly more authentic (not a single-post first time review, etc.) they usually still contain bizarre statements telling people to "ignore all the negative reviews! or "only pay attention to the 5 star reviews!". IMO nobody posting an honest review says this kind of stuff.
The reputation management scammers are getting much more sophisticated.
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Old Aug 10, 2021, 5:32 pm
  #295  
 
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Originally Posted by ysbyvr
I've been really debating whether to cancel or just stick it out and hope for the best with this place.
Do you have SNA's applied?
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Old Aug 11, 2021, 7:20 am
  #296  
 
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Originally Posted by escapefromphl
Do you have SNA's applied?
I do. I had booked and applied the SNAs a while back, when the pool suite was still a selectable option (which has now been removed).
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Old Aug 11, 2021, 8:45 am
  #297  
 
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Originally Posted by ysbyvr
I do. I had booked and applied the SNAs a while back, when the pool suite was still a selectable option (which has now been removed).
I'm sticking it out for next month........probably more so b/c I don't have the points for the Luxury Collection. But, I've always approached the negativity with a grain of salt as others opinions don't always reflect how me and the Mrs feel about a place.

.....waiting on my SNA's as well.
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Old Aug 11, 2021, 5:33 pm
  #298  
 
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Originally Posted by ysbyvr
I do. I had booked and applied the SNAs a while back, when the pool suite was still a selectable option (which has now been removed).
I wouldn't bet against them pulling their usual trick (take your SNA's and stick you in a non-pool room).
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Old Aug 12, 2021, 8:22 am
  #299  
 
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I just cancelled my upcoming stay here.

Can't be bothered to deal with a property with poor front desk management/greedy owners.

I was able to switch my cancelled A3 ZRH-JMK nonstop over to an A3/OA ZRH-ATH-JNX connection and I feel better already.

A lower-key couple weeks to be sure.
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Old Aug 12, 2021, 10:54 am
  #300  
 
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Ok, I really dont have any skin in this topic - unlikely that I will ever go there even if I do go to Greece - but
at this point what would it take to actually convince people that this is a reasonable place to stay?

or, at this point, is there zero option for service recovery and damage control?
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