marysia

Beaver Creek Lodge, Autograph Collection
Beaver Creek, Colorado
Operated by Kessler Collection
No lounge. Breakfast is continental which includes coffee, breads, cereal, oatmeal, salmon, hard boiled eggs, fruit, and limited cereals or $16 ($8 x 2) towards full breakfast which is $32 per person. Kids are $12 for a full breakfast. They add tax and BC assessment so for 2 adults and 1 child total was $14.xx for continental breakfast.
Stay: December 31, 2019 to January 5, 2020

WillBarrett_68

this seems to be in compliance and an improvement from what is reported in the wiki

SPN Lifer

Reading this thread in its entirety is eye-opening.

GoldenItalianBoy

Sorry, maybe I can seem a bit stupid for asking that...but is there a (cultural, economic, habits, etc.) reason for this constant and recurrent difference between American and European/Asian properties?
I read it EVERYWHERE.
Thanks a lot for let me understand it.

kaizen7

For breakfast benefit,

From my limited experience at Marriott's North American hotels (St Regis SF, US Grant San Diego, and W Hollywood,
Their breakfast is not those buffet type, but more of a la carte orders.

Asian hotels, such as St Regis Singapore, Tianjin, Bali, The Athenee Bangkok, Keraton Jakarta, Westin Jakarta, Singapore, and Mina Seyahi, all provide buffet breakfast.

I can guess the added cost to allow extra elites on those buffet will be much lower than those North American a la carte breakfast.

For other issues like lack of upgrades, I guess its depends on property themself

Horace

My experience is that larger hotels in North America tend to offer buffets, while boutique hotels and smaller luxury hotels tend to rely on menu-based breakfasts. The majority of North American full-service hotels (Rewards, SPG, and now Bonvoy) at which I've stayed have had breakfast buffets.

Some offer better breakfasts than others.

The purpose of this thread is to identify those that provide less than the published minimum to Platinum Elite (and higher) members.

SPN Lifer

The breakfast benefit is a primary reason many aspire to Lifetime Platinum Elite status.

hoipolloi

Muir Autograph Collection in Halifax (Nova Scotia, Canada):

They are only offering 750 points. Their excuse is that their restaurant, named Drift, is not owned by the hotel.
However, they used to offer complementary breakfast at Drift in the past.

longtimereader firstimeposter

I mean at this point the benefit is no longer a free breakfast… it’s essentially a discount on a breakfast. Oh, you don’t want a few pieces of fruit and a pastry? That’s going to be a $25 up charge. They should either do what Hyatt does and say “full breakfast” or Hilton and have a discount. Properties are all over the place with one of the biggest selling points of Marriott status.

myperks

blast them on TA to hopefully drive change (and then after change, the property gets TA to remove all breakfast complaint reviews a la SR Chicago )

Horace

The good news is that plenty of Marriott Bonvoy full-service and luxury properties provide excellent breakfasts to Platinum Elite and above. My wife and I recently stayed at five properties in Italy -- one Westin, one Renaissance, two Autograph Collection, and one St. Regis -- which all had well-stocked breakfast buffets with plenty of choices and no extra charges for anything.

Depending on the brand and property type (hotel or resort), the daily breakfast benefit rules (for member + 1) at full-service and luxury properties fall into three categories: (1) breakfast through "Guaranteed Lounge Access," (2) breakfast in the restaurant as a Welcome Gift choice, and (3) no breakfast benefit at all. See the Marriott Bonvoy Loyalty Program Terms & Conditions for all the details.

When there's no lounge or the lounge is closed, hotels of Marriott legacy brands that provide restaurant breakfast through "Guaranteed Lounge Access" can limit the free elite breakfast to a "continental breakfast." In such cases, the hotel can offer a more complete breakfast for an additional charge. Most hotels realize this is petty, so they provide a full buffet or traditional hotel breakfast. But they're not in violation of the T&Cs if they only provide "continental breakfast" and offer a credit toward other breakfasts.

The benefit should never ONLY be a discount or credit. If there's only a credit -- insufficient for breakfast food, coffee, and juice -- then the hotel is in violation, and the member should invoke the guarantee.

If a full-service hotel only wants to provide daily USD $10 credits for member + 1, then the hotel should rebrand to Courtyard, AC Hotels, or Moxy.

Kacee

Or to Hilton

GoldenItalianBoy

This deserve a big plause !!!

longtimereader firstimeposter

and I’ve staid at two StR in Mexico over the past year that charged $25 extra, per person to get something beyond a plate of fruit and a piece of bread while also charging >$1000 a night. I think this can be repeated for plenty of hotels across the board. For every great example, like the StR in Bali, there’s a StR that’s doing the bare minimum.

Is it bad that a guest wants a consistent experience? If you’re telling me I get “breakfast in the restaurant” and then serve me a plate of fruit and a piece of bread that’s not even on the menu, I’m not too thrilled.

kaizen7

Marriott try to appease their valued customers by mentioning "continental breakfast"as elite benefit.

And as always, Marriott valued customers could set whatever breakfast they want to offer and claim it fulfills the elite benefit requirements.