Last edit by: applesauce
Updating for post-covid
STATE, City
STATE, City
Hotel name; Operator: Dates
Details (offered, asked, invoked?)
United States
CA, San Diego
Guild Hotel, Tribute Portfolio: ; 11/21
GA, Atlanta
United States
CA, San Diego
Guild Hotel, Tribute Portfolio: ; 11/21
GA, Atlanta
The Burgess, Tribute Portfolio; ; 07/23
No lounge. No breakfast. Claims exempt as a "boutique" hotel. Did not invoke.
TX, San Antonio
St Anthony Hotel; Operated by BC Lynd (?); 11/22
$15pp but does not include tax or tip. Only found out at checkout.
Mexico
Full Service Properties that Don't Comply with the Breakfast Benefit
#1
Original Poster
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Full Service Properties that Don't Comply with the Breakfast Benefit
As suggested by others, its worth having a specific name and shame thread dealing with properties that do not comply with the spirit of the Marriott breakfast benefit. Rather than debating the benefit, this can be an easy list of properties that don't comply.
I'll start with the JW Marriott Santa Monica. It's a nice property but doesn't have a lounge and the only breakfast option is pastries, fruit, and oatmeal -- and no option for eggs or other protein at breakfast. There is no credit toward any menu items either.
I'll start with the JW Marriott Santa Monica. It's a nice property but doesn't have a lounge and the only breakfast option is pastries, fruit, and oatmeal -- and no option for eggs or other protein at breakfast. There is no credit toward any menu items either.
#2
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,459
This is not property-specific, but Delta hotels have a specific exemption in the T&C that allows them to have a "pantry" in lieu of a lounge. More specifically, I recently stayed at the Delta Orlando Lake Buena Vista and made use of the pantry. It is nice in terms of unlimited take-away Pepsi if you're into that sort of thing, but it was basically a failure as far as breakfast was concerned. The only options were self-serve toast with jam/peanut butter, or cereal, and other dry snacks day round like trail mix, candies, etc. Profoundly unhealthy. I did take a couple apples and some small yogurt cups a few times.
I rarely stay at such properties but I thought it was worth noting because Marriott places Delta alongside other FS brands for most benefits but has this specific "Approved Alternative" for them and I personally don't find it to be acceptable.
I rarely stay at such properties but I thought it was worth noting because Marriott places Delta alongside other FS brands for most benefits but has this specific "Approved Alternative" for them and I personally don't find it to be acceptable.
#3
Join Date: Jun 1999
Posts: 217
Wailea Beach Marriott only provides a bare minimum continental breakfast for Plat and Plat Premier members. Coffee and a pastry anyone?
Also has scant other amenities for elite MR members.
Nice property but I will not stay there with such meager offerings for elites.
Also has scant other amenities for elite MR members.
Nice property but I will not stay there with such meager offerings for elites.
#4
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
#5
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
We had 2 otherwise fine stays at the Davenport Grand (Autograph Collection) 2 years ago. But the platinum breakfast benefit was bad - coffee, juice, and a pastry. It's unfortunate because I travel to the area every year, and when I think about staying in Spokane, I don't think "What a great upgrade they gave us," instead I think, "What a lousy breakfast they gave us."
#6
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
#7
Join Date: Feb 2013
Location: DCA
Posts: 7,769
To provide a breakfast in the form of food sufficient to allow a guest to exist in comfort until the midday meal.
The thread title clearly states that this thread is limited to discussion of full service brands.
Consumers, who comprise the membership of this forum and who also, by way of their respective purchasing decisions, determine Marriott's revenues and, thus, profitability.
The thread title clearly states that this thread is limited to discussion of full service brands.
#8
Join Date: Jun 2015
Programs: Hyatt Globalist, Delta GM, Marriott Platinum Premier
Posts: 161
We had 2 otherwise fine stays at the Davenport Grand (Autograph Collection) 2 years ago. But the platinum breakfast benefit was bad - coffee, juice, and a pastry. It's unfortunate because I travel to the area every year, and when I think about staying in Spokane, I don't think "What a great upgrade they gave us," instead I think, "What a lousy breakfast they gave us."
#9
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
#10
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
#11
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Join Date: Jun 2007
Location: Toronto
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So guess we are now up to 5 Autograph Collection Hotels that underdeliver.
#12
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,408
#13
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Did Autograph Collection offer free breakfast 2 yrs ago? I read that as fine stays 2 yrs ago, but now that Marriott has upped the expectations with a promise of free breakfast, we have lunch bag letdown!
So guess we are now up to 5 Autograph Collection Hotels that underdeliver.
Domes of Elounda
#14
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,121
#15
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510