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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Oct 22, 2018, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
If you need to cancel a reservation booked using a free night certificate, follow the process in this post before cancelling to avoid potentially losing your certificate. If the certificate is lost it should be re-enstatable by Marriott customer service, but it may take a while and require some extra work on your part.

Certificate “top-off” is available as of April 30th: and discussed in a separate thread. Marriott has announced that starting “in early 2022,” members will be able to combine free-night certs with up to 15,000 points when making redemptions. See the FT thread discussing the 10/26/21 announcements and Marriott’s FAQ for current info.

EXTENDING AN EXPIRING CERTIFICATE:
  • A blogger reported that as of 12/7/2023 Marriott removed the internal tool to extend an FNA, so it may or may not still be possible.
  • Your best chance for an extension is to call Marriott within 1 month of the expiration and consider having a specific property and date in mind to book. It's not necessary but even without one in mind, pick something you might use and change it later. 1-800-MARRIOT
  • Most importantly, have a good reason for needing the extension, like illness or injury.
  • If granted, the new expiration date is 1 year from the date of the request. You cannot get a 2nd extension on the same certificate, meaning the maximum life of a certificate is 2 years.
  • If not granted, some have luck by calling later a few times.
  • In 2022, Marriott seemed to deny all extension requests except a few exceptions such as here, here, and here. They may be allowing some again in 2023.

Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.

25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates

Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.

Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
  • Marriott Bonvoy Brilliant American Express Card (formerly Starwood Preferred Guest Luxury Credit Card from American Express) - up to 85K (Second with $60k spend)
  • Marriott Bonvoy Boundless (formerly Rewards Premier Plus) Credit Card - up to 35K
  • Marriott Bonvoy Premier (formerly Rewards Premier) - up to 25K
  • Marriott Bonvoy from American Express (formerly Preferred Guest) - up to 35K
  • Marriott Bonvoy Business from American Express (formerly Preferred Guest Business) - up to 35K
  • Marriott Rewards Business Premier Plus Credit Card - up to 35K
  • Ritz Carlton Rewards - up to 85K
  • Marriott Bonvoy Bevy - up to 50k (with $15k spend)
  • Marriott Bonvoy Bountiful - up to 50k (with $15k spend)
Things to know:
  1. Amex credit card free night certificates are issued 2 months after the anniversary date of the credit card. For example if the Brilliant fee posts 7/1, the certificate is available in your Marriott account on 9/1. Chase FNA certificates can appear much sooner, within 1 week.
  2. The certificate expires one year after it is issued. You must complete your stay by the expiration date.
  3. Can NOT be combined with a 3-night award to get a "Stay for 5, Pay for 4" award.
  4. Can be used for a standard room only
  5. Cannot be used for "redemption with cash upgrade" or any points and cash combination
  6. According to Marriott's terms, points reservations can be gifted to another person but certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it is risky to depend on this.
  7. If you use "top-off" with a certificate and the room price later decreases, you can modify the reservation to rebook the same date and recover the difference in top-off points.
  8. If you made a reservation with a FNA and want to know its expiration date, you can find it by editing the reservation as described at this link.
  9. If you downgrade the Amex Brilliant to the $95 Amex Bonvoy card, you can still get your anniversary FNA.
How to use:
  • Search for a points booking at an eligible hotel and the option to use the certificate a replacement for some of the required points should appear during the booking process
  • Some have had trouble booking certificates from the 2020 credit card offer to get 5 free nights. In that case, try this website for booking: https://www.marriott.com/loyalty/red...free-nights.mi
  • Officially Marriott allows gifting of points awards but not gifting of free night certificates from credit cards. For the latter, your name will still need to be the reservation. Whether the property requires you to be present for check-in may depend on the hotel.
  • If you have 2 certificates of different value and try to redeem one, the Marriott website offers the one expiring first. If that's not what you want, work around this issue by making a dummy booking with that certificate. Then book the real reservation with the desired certificate. Then cancel the dummy. Be sure to pay attention to any cancellation terms since a few properties are more strict than others.
Older archived notes below:

NEW EXTENSION OF CERTIFICATES announced in October 2021:
  • Free night awards, Suite night awards, and travel certificates will be given a new expiration date of June 30, 2022
  • The Marriott Bonvoy app shows the original issue date of your free night certificates. Go to Account -> Free Night Certificates to find the issue date in small print above each certificate. It's unlikely you have a certificate that won't be extended. If you don't see the issue date in the app, you'll have to wait for the actual extension to happen to check the new expiration.
  • Expiration of points is paused through December 31, 2022. At that time, your points will only expire if your account has been inactive for at least 24 months
  • In March 2022, Marriott will eliminate hotel categories and use variable point pricing for awards. Only a small number will be affected at first, so you won't see an immediate sweep of all properties at once.
PREVIOUS EXTENSION announced May 2021:
  • "Starting May 6, members who had a FNA with an original expiration date in 2020, or which will expire before January 2, 2022, as part of their Cobrand Credit Card Benefit, Annual Choice Benefit, promotions or travel package will be able to redeem it through January 3, 2022.
  • Please note that FNAs with an original expiration date before 2020 will not be eligible for the additional extension. Members do not need to take any action because the system will automatically update their account with these extensions on May 6, 2021."
PREVIOUS EXTENSION announced in 2020:
The expiration date on certificates this year is pushed to 1/31/21.
  • ...Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.”
  • Expiration dates will be updated by the end of April, giving priority to those expiring soonest.
  • If yours will expire within just a couple days, contact a Marriott representative here by private message.
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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Jan 19, 2021, 11:04 pm
  #796  
 
Join Date: Sep 2017
Posts: 575
Let me ask this. Lets say the property is 70k. Can I use my 35k cert and then use 35k of my Marriott rewards points?
Marriott15 is offline  
Old Jan 19, 2021, 11:24 pm
  #797  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by Marriott15
Let me ask this. Lets say the property is 70k. Can I use my 35k cert and then use 35k of my Marriott rewards points?
Unfortunately not. The FNA is a "free" night award that can be applied to a reservation that costs at most 35K points. It does not have a point value, therefore, you can not add points to the award for a higher category redemption.

James
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Last edited by Flying for Fun; Jan 20, 2021 at 7:05 am
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Old Jan 20, 2021, 2:59 am
  #798  
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Join Date: Jul 2005
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Neither one of your options is possible.

You can't combine the value of free night certificates and you can't pay the difference either.

The inability to "pay up" is a big minus for these certificates across all brands, not just Marriott. I have the same issue to find a suitable property with IHG and Hyatt as well.
skywalkerLAX is offline  
Old Jan 20, 2021, 3:34 pm
  #799  
 
Join Date: Sep 2017
Posts: 575
Why not just get rid of the certs and deposit the amount of points into accounts.
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Old Jan 20, 2021, 4:01 pm
  #800  
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Join Date: Jun 2007
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Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
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Originally Posted by Marriott15
Why not just get rid of the certs and deposit the amount of points into accounts.
Certs expire more easily than points, especially if you put restrictions on them!
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margarita girl is offline  
Old Jan 20, 2021, 4:18 pm
  #801  
 
Join Date: Jan 2014
Location: YYC
Programs: Marriott Bonvoy Titanium, WJ Platinum, AC 50K
Posts: 18
Originally Posted by Marriott15
Let me ask this. Lets say the property is 70k. Can I use my 35k cert and then use 35k of my Marriott rewards points?
No you cannot which is the worst part of these certs.
anteater likes this.
alangley is offline  
Old Jan 28, 2021, 1:31 pm
  #802  
 
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 503
The 35K cert is absurd for me, these days. I've had the SPG Amex for ages but it looks like it's finally time to cancel. Already am Lifetime Platinum, don't need elite nights, and most of the "35k" hotels I've been looking at are under $100/night anyway. What's the point of the $95 fee?

I wonder if there's some other brand or level of card I can change to, to get on some other program without hitting my credit.
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Old Jan 28, 2021, 1:33 pm
  #803  
 
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 503
Also, people are saying the 35k certs are hitting "later" than they did last year....but exactly when? How many days, from the date your annual fee is charged, are you seeing the cert show up? I may as well wait for one more cert before I cancel.
flyerUSA is offline  
Old Jan 28, 2021, 1:54 pm
  #804  
 
Join Date: Jul 2018
Location: SFO
Posts: 489
Originally Posted by marcworld
The 35K cert is absurd for me, these days. I've had the SPG Amex for ages but it looks like it's finally time to cancel. Already am Lifetime Platinum, don't need elite nights, and most of the "35k" hotels I've been looking at are under $100/night anyway. What's the point of the $95 fee?

I wonder if there's some other brand or level of card I can change to, to get on some other program without hitting my credit.
Closed my bonvoy cards for this reason. Only keeping the Hyatt and IHG cards for now

hyatt because they have card member specials such as 25% points rebate, resort stay 4x, and just registered for 5k points after $1 spend
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Old Jan 28, 2021, 2:31 pm
  #805  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,223
Originally Posted by marcworld
Also, people are saying the 35k certs are hitting "later" than they did last year....but exactly when? How many days, from the date your annual fee is charged, are you seeing the cert show up? I may as well wait for one more cert before I cancel.
Annual fee charged Dec. 1, certificate came today.
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Eujeanie is offline  
Old Feb 20, 2021, 2:14 pm
  #806  
 
Join Date: Dec 2014
Posts: 297
Can someone please help me?

I called platinum elite line twice and both times they told me I can NOT use the 35K free night for someone else. How if I book it for myself and add a 2nd person for check in? Can they check in without me there at all? (I will NOT be staying there at all)

I know they will NOT get any platinum elite benefits.

thank you!
musicscrip is offline  
Old Feb 20, 2021, 2:30 pm
  #807  
 
Join Date: Jul 2018
Location: SFO
Posts: 489
Originally Posted by musicscrip
Can someone please help me?

I called platinum elite line twice and both times they told me I can NOT use the 35K free night for someone else. How if I book it for myself and add a 2nd person for check in? Can they check in without me there at all? (I will NOT be staying there at all)

I know they will NOT get any platinum elite benefits.

thank you!
depends on the hotel, some will require you to show up. It says on the certs that it’s non-transferable
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BaconSF is offline  
Old Feb 20, 2021, 3:55 pm
  #808  
 
Join Date: Dec 2004
Posts: 7,905
Point awards can be gifted but free nights from a credit card cannot, according to the terms. Yet some properties will allow what you described by booking an additional guest.
rrgg is offline  
Old Mar 15, 2021, 4:27 pm
  #809  
 
Join Date: Sep 2011
Location: DCA/IAD
Programs: UA 1K, HH Diamond, Bonvoy Plat
Posts: 109
Quick question, do you not get a FNA in the first year you have the card, even though the AF has been changed and paid? This statement seems to imply that you don't get one until the second year: "Receive 1 Free Night Award every year after your Card account anniversary." It seems crazy to me that you pay an AF upfront and you don't get all the benefits for the year.
gayste is offline  
Old Mar 15, 2021, 4:33 pm
  #810  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Originally Posted by gayste
Quick question, do you not get a FNA in the first year you have the card, even though the AF has been changed and paid? This statement seems to imply that you don't get one until the second year: "Receive 1 Free Night Award every year after your Card account anniversary." It seems crazy to me that you pay an AF upfront and you don't get all the benefits for the year.
All the cards I've had you get a sign-on bonus of 70K+ points (when you meet minimum spend) and then a free night cert on the anniversary. There have been a few cards where you get 3-5 certs as the sign on bonus when you meet minimum spend instead of the sign on bonus.
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