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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Oct 22, 2018, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
If you need to cancel a reservation booked using a free night certificate, follow the process in this post before cancelling to avoid potentially losing your certificate. If the certificate is lost it should be re-enstatable by Marriott customer service, but it may take a while and require some extra work on your part.

Certificate “top-off” is available as of April 30th: and discussed in a separate thread. Marriott has announced that starting “in early 2022,” members will be able to combine free-night certs with up to 15,000 points when making redemptions. See the FT thread discussing the 10/26/21 announcements and Marriott’s FAQ for current info.

EXTENDING AN EXPIRING CERTIFICATE:
  • A blogger reported that as of 12/7/2023 Marriott removed the internal tool to extend an FNA, so it may or may not still be possible.
  • Your best chance for an extension is to call Marriott within 1 month of the expiration and consider having a specific property and date in mind to book. It's not necessary but even without one in mind, pick something you might use and change it later. 1-800-MARRIOT
  • Most importantly, have a good reason for needing the extension, like illness or injury.
  • If granted, the new expiration date is 1 year from the date of the request. You cannot get a 2nd extension on the same certificate, meaning the maximum life of a certificate is 2 years.
  • If not granted, some have luck by calling later a few times.
  • In 2022, Marriott seemed to deny all extension requests except a few exceptions such as here, here, and here. They may be allowing some again in 2023.

Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.

25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates

Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.

Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
  • Marriott Bonvoy Brilliant American Express Card (formerly Starwood Preferred Guest Luxury Credit Card from American Express) - up to 85K (Second with $60k spend)
  • Marriott Bonvoy Boundless (formerly Rewards Premier Plus) Credit Card - up to 35K
  • Marriott Bonvoy Premier (formerly Rewards Premier) - up to 25K
  • Marriott Bonvoy from American Express (formerly Preferred Guest) - up to 35K
  • Marriott Bonvoy Business from American Express (formerly Preferred Guest Business) - up to 35K
  • Marriott Rewards Business Premier Plus Credit Card - up to 35K
  • Ritz Carlton Rewards - up to 85K
  • Marriott Bonvoy Bevy - up to 50k (with $15k spend)
  • Marriott Bonvoy Bountiful - up to 50k (with $15k spend)
Things to know:
  1. Amex credit card free night certificates are issued 2 months after the anniversary date of the credit card. For example if the Brilliant fee posts 7/1, the certificate is available in your Marriott account on 9/1. Chase FNA certificates can appear much sooner, within 1 week.
  2. The certificate expires one year after it is issued. You must complete your stay by the expiration date.
  3. Can NOT be combined with a 3-night award to get a "Stay for 5, Pay for 4" award.
  4. Can be used for a standard room only
  5. Cannot be used for "redemption with cash upgrade" or any points and cash combination
  6. According to Marriott's terms, points reservations can be gifted to another person but certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it is risky to depend on this.
  7. If you use "top-off" with a certificate and the room price later decreases, you can modify the reservation to rebook the same date and recover the difference in top-off points.
  8. If you made a reservation with a FNA and want to know its expiration date, you can find it by editing the reservation as described at this link.
  9. If you downgrade the Amex Brilliant to the $95 Amex Bonvoy card, you can still get your anniversary FNA.
How to use:
  • Search for a points booking at an eligible hotel and the option to use the certificate a replacement for some of the required points should appear during the booking process
  • Some have had trouble booking certificates from the 2020 credit card offer to get 5 free nights. In that case, try this website for booking: https://www.marriott.com/loyalty/red...free-nights.mi
  • Officially Marriott allows gifting of points awards but not gifting of free night certificates from credit cards. For the latter, your name will still need to be the reservation. Whether the property requires you to be present for check-in may depend on the hotel.
  • If you have 2 certificates of different value and try to redeem one, the Marriott website offers the one expiring first. If that's not what you want, work around this issue by making a dummy booking with that certificate. Then book the real reservation with the desired certificate. Then cancel the dummy. Be sure to pay attention to any cancellation terms since a few properties are more strict than others.
Older archived notes below:

NEW EXTENSION OF CERTIFICATES announced in October 2021:
  • Free night awards, Suite night awards, and travel certificates will be given a new expiration date of June 30, 2022
  • The Marriott Bonvoy app shows the original issue date of your free night certificates. Go to Account -> Free Night Certificates to find the issue date in small print above each certificate. It's unlikely you have a certificate that won't be extended. If you don't see the issue date in the app, you'll have to wait for the actual extension to happen to check the new expiration.
  • Expiration of points is paused through December 31, 2022. At that time, your points will only expire if your account has been inactive for at least 24 months
  • In March 2022, Marriott will eliminate hotel categories and use variable point pricing for awards. Only a small number will be affected at first, so you won't see an immediate sweep of all properties at once.
PREVIOUS EXTENSION announced May 2021:
  • "Starting May 6, members who had a FNA with an original expiration date in 2020, or which will expire before January 2, 2022, as part of their Cobrand Credit Card Benefit, Annual Choice Benefit, promotions or travel package will be able to redeem it through January 3, 2022.
  • Please note that FNAs with an original expiration date before 2020 will not be eligible for the additional extension. Members do not need to take any action because the system will automatically update their account with these extensions on May 6, 2021."
PREVIOUS EXTENSION announced in 2020:
The expiration date on certificates this year is pushed to 1/31/21.
  • ...Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.”
  • Expiration dates will be updated by the end of April, giving priority to those expiring soonest.
  • If yours will expire within just a couple days, contact a Marriott representative here by private message.
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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Feb 23, 2024, 5:57 pm
  #2356  
 
Join Date: Jan 2010
Programs: AA BA CO DL UA US
Posts: 815
Originally Posted by Adam1222
​​​​​​There is no exclusion for all-inclusives. Whether you can use it will depend on whether there is standard award night availability and whether that availability is at a rate within the scope of your particular certificate.
Thanks. I found some nights at 53k to 59k points. I figured I will be able to add points to them.
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Old Mar 14, 2024, 3:02 pm
  #2357  
 
Join Date: Apr 2006
Posts: 352
Ugh, I have 8 certificates expiring in June that I probably won't use. I'm glad I am contributing to their breakage model lol
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Old Mar 14, 2024, 4:01 pm
  #2358  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
I wish Marriott would follow Hyatt's lead by making these certificates transferable Into a friend's account. But then they would not get the breakage they want.
Brendan is offline  
Old Mar 17, 2024, 11:53 am
  #2359  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
It seems that a hotel has a two night minimum. I have two certs that would work if day by day. Any workaround?.
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Old Mar 17, 2024, 12:24 pm
  #2360  
 
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Beachfan, just phone in to book it.
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Old Mar 18, 2024, 8:55 am
  #2361  
 
Join Date: May 2022
Posts: 2,263
Originally Posted by us1549
Ugh, I have 8 certificates expiring in June that I probably won't use. I'm glad I am contributing to their breakage model lol
How 8 in one month? Staycation time
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Schnit is offline  
Old Mar 19, 2024, 3:20 pm
  #2362  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Hard no given on extending the certificate, I figure I will probably cancel the last remaining consumer card before the fee hits. Any reason to wait for new cert to post?
escapefromphl is offline  
Old Mar 19, 2024, 7:12 pm
  #2363  
 
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 937
Originally Posted by escapefromphl
Hard no given on extending the certificate, I figure I will probably cancel the last remaining consumer card before the fee hits. Any reason to wait for new cert to post?
Unless you don't ever stay at properties prices at 50k points or less, you should be able to get more than the value of the annual fee for the certificate. This assumes you have LT Plat, because the 15/25 nights would help you get closer if you don't.
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Old Mar 20, 2024, 2:29 pm
  #2364  
 
Join Date: Oct 2016
Posts: 119
Can someone just clarify for me how I know a “Standard” points night exists? When I look at the Marriott I’m planning on using my FNC at it lists room types and points needed, but nothing specifically says standard. Thanks
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Old Mar 20, 2024, 3:34 pm
  #2365  
 
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
Originally Posted by happy10345
Can someone just clarify for me how I know a “Standard” points night exists? When I look at the Marriott I’m planning on using my FNC at it lists room types and points needed, but nothing specifically says standard. Thanks
Marriott.com does not indicate “Standard” and "Not Standard." Instead, Marriott.com indicates "Redemption" and "Redemption with Points Upgrade."

Your Free Night Award should work flawlessly for a "Redemption" night. Sometimes there's only one room type for "Redemption" bookings. Other times, are multiple types, such as Queen and King, or Deluxe and Superior; if so, you should be able to pick the one that you prefer.

Your Free Night Award will not work for "Redemption with Points Upgrade" nights, even if the required points are less than the "up to" number of points of your Free Night Award. In other words, if you have an 85K FNA, and a "Redemption" night is 60K and a "Redemption with Points Upgrade" night is 80K, you can only use the 85K FNA for the 60K "Redemption" night.

Your FNA also will not work for a "Cash & Points Redemption" night or a "Redemption with Cash Upgrade" night, even if you're willing to pay the cash.
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Last edited by Horace; Mar 20, 2024 at 6:13 pm
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Old Mar 21, 2024, 9:51 am
  #2366  
 
Join Date: Dec 2018
Posts: 243
SIAP somewhere prior, but wanted to get thoughts. I have an 85k FNA and wife has one as well, both expiring this summer. I want to book 3 nights somewhere and found the place. Any issues you see with me booking 1 night with my account and 2 nights with hers (one FNA and 2nd night points) in the same room type. Is there any chance they would make us move rooms?

I think the FNA aren't transferable so there's no way to use them both on the same reservation right?
JTE458 is offline  
Old Mar 21, 2024, 10:23 am
  #2367  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,326
Originally Posted by JTE458
SIAP somewhere prior, but wanted to get thoughts. I have an 85k FNA and wife has one as well, both expiring this summer. I want to book 3 nights somewhere and found the place. Any issues you see with me booking 1 night with my account and 2 nights with hers (one FNA and 2nd night points) in the same room type. Is there any chance they would make us move rooms?

I think the FNA aren't transferable so there's no way to use them both on the same reservation right?
N nothing unique to FNAs here; this will be treated like any other instance of two separate reservations.
There is a chance you will have to move rooms, but generally so long as you flag it for the hotel in advance, you will not have to. The one caveat is that if one of you has elite status and the other does not, you may not be able to keep any upgrade for all three nights. You are correct that you can't combine different members awards in a single reservation.
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Adam1222 is offline  
Old Mar 21, 2024, 1:06 pm
  #2368  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
Originally Posted by Brendan
Beachfan, just phone in to book it.
thanks! It worked (to use two certs when there was a two night minimum)
beachfan is offline  
Old Apr 17, 2024, 7:56 am
  #2369  
 
Join Date: Sep 2002
Location: Quebec, Canada
Posts: 234
extending the credit card free night cert

greetings,

I have used the search feature but the information is dated.

I have 1 free night cert redeemable up to 35k that comes with the Bonvoy amex (canada) card. It will be expiring in June. Are their any recent data points on success of calling in for an extension?

I have a date of use for November and I must use additional points past the 35k limitation of the cert which may or nay not help my case.
I tried using it for November online but it doesn't allow me to use it past the June expiry date.

Thank you for your input, much appreciated.
voyageuse is offline  
Old Apr 17, 2024, 7:58 am
  #2370  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,060
Sorry, all such flexibility seems to have fallen by the wayside before the end of 2023.
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