May 31, 2019, 4:42 pm
Last edit by: SPN Lifer
This discussion thread is focused on the "classic" (or "old") Marriott Rewards Premier Visa Card issued by Chase (a black metal card) that is currently closed to new applicants. The classic card provides one elite night credit for every $3,000 of spend, an annual free night certificate (which may be used at Category 1-4 hotels), and 15 elite night credits annually.
The discussion thread on the "current" Marriott Premier Plus Visa Card (a/k/a Chase Marriott Bonvoy Visa Card) may be found here: https://www.flyertalk.com/forum/marr...on-thread.html.
There is also a discussion thread in the Chase credit card forum on the Marriott cards: https://www.flyertalk.com/forum/chas...ts-2016-a.html. Note that this Chase forum discussion thread has posts on both the classic and current cards (which have slightly different benefits.)
The discussion thread on the "current" Marriott Premier Plus Visa Card (a/k/a Chase Marriott Bonvoy Visa Card) may be found here: https://www.flyertalk.com/forum/marr...on-thread.html.
There is also a discussion thread in the Chase credit card forum on the Marriott cards: https://www.flyertalk.com/forum/chas...ts-2016-a.html. Note that this Chase forum discussion thread has posts on both the classic and current cards (which have slightly different benefits.)
Marriott Rewards Premier Visa Credit Card
Jul 26, 2018, 7:51 pm
#49
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Hey All,
I recently obtained the Chase Marriott Reward premier card and noticed something odd. So, I’m using it like crazy to hit the $5,000 spend and get my 100,000 bonus points but it worries me cause I login to the app and the website from my iPhone and laptop but it doesn’t show that I have the card. What I mean is that I continue to see, even in the app when I’m logged in, advertisements to sign up for the rewards premier card. Even after booking a Marriott hotel with the Marriott care and my rewards number I still was asked to sign up for the card.
Even more strange, I booked a hotel and they said “use your Marriott premier card and get a $200 statement credit”. I knew nothing about this so I called up Marriott and they didn’t know anything either and said only chase can help me...
Has anyone else experienced this? My credit card does not show on the app or website and even the folks at Marriott don’t know about the statement credit or why my card isn’t showing on the app, even though I stored it as a payment method and use it to book Marriott hotels.
Woth delta it’s so easy, you sign up for the card and then immediately it’s reflected in the app and website that you have the delta card.
I recently obtained the Chase Marriott Reward premier card and noticed something odd. So, I’m using it like crazy to hit the $5,000 spend and get my 100,000 bonus points but it worries me cause I login to the app and the website from my iPhone and laptop but it doesn’t show that I have the card. What I mean is that I continue to see, even in the app when I’m logged in, advertisements to sign up for the rewards premier card. Even after booking a Marriott hotel with the Marriott care and my rewards number I still was asked to sign up for the card.
Even more strange, I booked a hotel and they said “use your Marriott premier card and get a $200 statement credit”. I knew nothing about this so I called up Marriott and they didn’t know anything either and said only chase can help me...
Has anyone else experienced this? My credit card does not show on the app or website and even the folks at Marriott don’t know about the statement credit or why my card isn’t showing on the app, even though I stored it as a payment method and use it to book Marriott hotels.
Woth delta it’s so easy, you sign up for the card and then immediately it’s reflected in the app and website that you have the delta card.
The only Chase Marriott card I'm aware of that had a 100,000 sign-up bonus in recent months was the Chase Marriott Premier Plus card. (Though recently that card also reduced its bonus to 75,000.)
Meanwhile, a lot of ads don't know what card you have. It's normal to see ads for a card you already have.
Did you perhaps apply for the business card? It requires a totally separate login, so it wouldn't show up in your personal card login. Or if you were only using the Chase business card login before, I don't know if a personal card would automatically show up there.
Jul 26, 2018, 10:22 pm
#51
Join Date: Jul 2018
Posts: 2
Hey SDsearch, thank you for the reply. You are correct, I have the Chase Marriott Premier Plus card and was getting things mixed up. I certainly don’t have the business card or any separate login so it’s still a little annoying that Marriott has trouble recognizing my status and seems to think I don’t have any card whatsoever. However, it’s nice to know that ads are common and don’t indicate that Marriott forgets I have the card. I just thought with my silver status and cars that they would give me the red carpet when booking but no such luck, instead they didn’t realize I had either until I kept telling them to pull up my account.
Jul 27, 2018, 7:59 am
#52
Join Date: Jan 2010
Programs: MAR Lifetime Platinum, Delta Plat., IHG Spire Amb., Hilton Diamond, Hyatt Globalist
Posts: 311
This may have already been answered, but does the 1 night stay credit per $3000 spend count toward lifetime status? On my Marriott app, these credited stays are showing.
Jul 27, 2018, 10:17 am
#53
Join Date: Jul 2018
Location: South Carolina, US
Programs: Marriott - Silver Elite
Posts: 9
So my bill always closes on the 19th and Chase transmits on the 20th. MarriottRewards ALWAYS shows the points on the 21st or 22nd. This month, nothing! I call Chase, they said they sent them to Marriott. I call Marriott, they said they have not yet received and to wait up to 30 days. What? Anyone else experiencing the same with THIS MONTH'S posting from Chase Visa?
I tried calling, but was on hold for 15 minutes and had to hang up - will attempt to call again. The situation's making me really nervous, seeing as he's the one with the credit card (and sign on bonus opportunity). I didn't catch it until yesterday when I was trying to figure out why his points didn't post, and then saw that the member id numbers were the same... what in the heck, Marriott?
Jul 27, 2018, 10:49 am
#55
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
This has happened with my husband's account, as well. I'm actually very concerned, as when we signed him up for the Premier Plus Card, we had to create a Marriott account for him. I logged out of my account, and he created an account on my computer. Well, Marriott assigned him the same exact member number, and my account doesn't appear to actually exist anymore, aside from the fact that I can log in with my email/password combination (and supposedly have the same status he does, whereas before I didn't have status at all).
I tried calling, but was on hold for 15 minutes and had to hang up - will attempt to call again. The situation's making me really nervous, seeing as he's the one with the credit card (and sign on bonus opportunity). I didn't catch it until yesterday when I was trying to figure out why his points didn't post, and then saw that the member id numbers were the same... what in the heck, Marriott?
I tried calling, but was on hold for 15 minutes and had to hang up - will attempt to call again. The situation's making me really nervous, seeing as he's the one with the credit card (and sign on bonus opportunity). I didn't catch it until yesterday when I was trying to figure out why his points didn't post, and then saw that the member id numbers were the same... what in the heck, Marriott?
And also on this thread, my closing date is the 21st, and the points from my Chase card showed up yesterday, so no problems there. Husband's account closed on the 26th, will see if and when those points show up.
Jul 27, 2018, 10:50 am
#56
Join Date: Jul 2018
Location: South Carolina, US
Programs: Marriott - Silver Elite
Posts: 9
Turns out the member id issues were all browser based (hurray), and our accounts remained separate. Now to just give it some time for the points to show up from Chase. I'd assume it's probably just a matter of timing and some lag due to the upcoming program transitions combined with the "new" branded Chase card.
Edited to add: Husband's statement date was the 19th, but the points still haven't shown up, hence being slightly concerned.
Edited to add: Husband's statement date was the 19th, but the points still haven't shown up, hence being slightly concerned.
Jul 27, 2018, 8:18 pm
#60
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,063