Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Aug 23, 2018, 11:14 am
#346
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
I combined 2 days ago and the total nights were correct but Lifetime was not. Reservations showed up correctly after 48 hours; past activity has never been correct and shows the error message that they are still being combined. Now lifetime status is not showing for me on SPG.com, but the app still does. And it's incorrect.
A new error daily. What a mess.
A new error daily. What a mess.
Aug 23, 2018, 11:19 am
#347
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
From: Marriott
2. When will the Lifetime Platinum Premier status I earned be reflected in my account?
If you earned Lifetime Platinum with Rewards, your new Lifetime Platinum Premier status should be reflected in your newly combined account. If you achieve 750 nights and 10 years Platinum Elite status by December 31, 2018, you will also earn Lifetime Platinum Premier status. That newly earned status will be reflected in your account in January 2019.
Last edited by seanp7; Aug 23, 2018 at 11:25 am
Aug 23, 2018, 11:28 am
#348
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
So, I'm waiting to merge my accounts until all the bugs are worked out (I moved all points into my SPG account before the merge). Is there any advantage to merging into SPG or Marriott? Most of my lifetime nights and years platinum are with SPG, however I've had my MR account since 1999 (vs 2011 with SPG). Is there any advantage to keeping the older MR account?
Aug 23, 2018, 11:29 am
#349
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
That's not how the FAQ reads - it should reflect now - or perhaps the FAQ doesn't specifically address if combining puts you over? I'm in the same boat as miket.
From: Marriott
2. When will the Lifetime Platinum Premier status I earned be reflected in my account?
If you earned Lifetime Platinum with Rewards, your new Lifetime Platinum Premier status should be reflected in your newly combined account. If you achieve 750 nights and 10 years Platinum Elite status by December 31, 2018, you will also earn Lifetime Platinum Premier status. That newly earned status will be reflected in your account in January 2019.
From: Marriott
2. When will the Lifetime Platinum Premier status I earned be reflected in my account?
If you earned Lifetime Platinum with Rewards, your new Lifetime Platinum Premier status should be reflected in your newly combined account. If you achieve 750 nights and 10 years Platinum Elite status by December 31, 2018, you will also earn Lifetime Platinum Premier status. That newly earned status will be reflected in your account in January 2019.
Aug 23, 2018, 12:08 pm
#351
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
The online tool is now showing my status as Plat Premier. Note that I have LTPP status, but I don't have the requisite 75 nights this year.
Aug 23, 2018, 12:46 pm
#352
Join Date: May 2004
Location: SDF
Programs: DL:360/DM/6 MMer; Bonvoy: Lifetime Titanium 10+M pts, 3100+ nights;
Posts: 1,441
That links displays the correct information IF you are already logged in.
We’re temporarily unable to display the information you requested.Please try again later.
Aug 23, 2018, 12:50 pm
#353
Join Date: Oct 2000
Location: College Station, Texas
Programs: UA GOld, HHonors Diamond, Marriott Platinum
Posts: 114
Tried to call to ask a question about a reservation not showing up in my new/combined account. The CSR was clueless. "well, they used different reservation numbers", " well, that reservation was made before the merger"... Are you kidding me.? And this after waiting 25 minutes on hold to get somebody to even answer the phone. If the answer is to wait 48 hours, PUT THAT ON THE WEBSITE... that's not what it says... it says all reservations will be combined and show up right away. Sorry for the rant, been dealing with various incompetent people all day today. Now I look at the App on my phone and the missing reservation is there. But NOT if I log into the website.
Last edited by Hog Heaven; Aug 23, 2018 at 1:45 pm
Aug 23, 2018, 1:18 pm
#354
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Add me to the list of people waiting to merge. I'm getting the names don't match message as well, since Marriott had my full first name and SPG had an abbreviation (Goose vs. Goosebump).
But I have piddling middle-tier status with both and no upcoming stays, so I don't really see any advantage to calling in and updating things until the dust settles.
But I have piddling middle-tier status with both and no upcoming stays, so I don't really see any advantage to calling in and updating things until the dust settles.
Aug 23, 2018, 1:42 pm
#355
Join Date: Dec 2008
Programs: UA 1K, UA 1MM, BonVoy Lifetime Titanium
Posts: 69
Your screenshot shows both lifetime nights and points. Is the nights showing combined MR and SPG night, but the points showing your legacy lifetime MR points?
I ask because we're all still wondering if combined MR and SPG nights will qualify for lifetime status under the old rules (using just MR lifetime points)
I ask because we're all still wondering if combined MR and SPG nights will qualify for lifetime status under the old rules (using just MR lifetime points)
Aug 23, 2018, 2:41 pm
#357
Join Date: Dec 2001
Location: Albany, NY, USA
Programs: LT Mariott Platinum?, SPG Gold, Hilton Silver, AA Gold, Amtrak Nothing.
Posts: 104
Is there a way to display legacy lifetime Marriott points? Any direct URL for this? (https://www.marriott.com/rewards/myA...ightDetails.mi just shows nights.) FYI, I have linked but not yet combined my accounts.
Thanks.
Not that it matters for my question, but my current Marriott lifetime status shows Silver, yet my lifetime totals from the above URL show:
Your lifetime statistics
Nights: 628
Years as Silver, Gold or Platinum: 17
Years as Gold or Platinum: 12
Years as Platinum: 12
Should my lifetime status show PP? I would like to merge my accounts as I also have on my legacy SPG account:
Your lifetime statistics
Nights: 210
Years as Silver, Gold or Platinum: 11
Years as Gold or Platinum: 11
Years as Platinum: 4
But I don't want to combine accounts until things have settled down. If I had to somehow produce old records of hotel stays I would be in trouble as they were mostly from 2000-2010 on emails that no longer exist.
Thanks.
Thanks.
Not that it matters for my question, but my current Marriott lifetime status shows Silver, yet my lifetime totals from the above URL show:
Your lifetime statistics
Nights: 628
Years as Silver, Gold or Platinum: 17
Years as Gold or Platinum: 12
Years as Platinum: 12
Should my lifetime status show PP? I would like to merge my accounts as I also have on my legacy SPG account:
Your lifetime statistics
Nights: 210
Years as Silver, Gold or Platinum: 11
Years as Gold or Platinum: 11
Years as Platinum: 4
But I don't want to combine accounts until things have settled down. If I had to somehow produce old records of hotel stays I would be in trouble as they were mostly from 2000-2010 on emails that no longer exist.
Thanks.
Aug 23, 2018, 2:51 pm
#358
Join Date: Sep 2017
Posts: 575
Last night i merged my account and today I got 360 points to my account that says "Point Transfer With Other Account"
Are they not doing the 3-1 conversion from the points left over in your starwood account? 360 was the amount of points I had left! Anyone else experience this?
Are they not doing the 3-1 conversion from the points left over in your starwood account? 360 was the amount of points I had left! Anyone else experience this?
Aug 23, 2018, 2:53 pm
#359
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Decided to try combining. Worked like a charm. Except now, Marriott.com has reverted back to my MR data (pre-combining), while my App shows the combined data. 
Aug 23, 2018, 2:54 pm
#360
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
Is there a way to display legacy lifetime Marriott points? Any direct URL for this? (https://www.marriott.com/rewards/myA...ightDetails.mi just shows nights.) FYI, I have linked but not yet combined my accounts.
Thanks.
Not that it matters for my question, but my current Marriott lifetime status shows Silver, yet my lifetime totals from the above URL show:
Your lifetime statistics
Nights: 628
Years as Silver, Gold or Platinum: 17
Years as Gold or Platinum: 12
Years as Platinum: 12
Should my lifetime status show PP? I would like to merge my accounts as I also have on my legacy SPG account:
Your lifetime statistics
Nights: 210
Years as Silver, Gold or Platinum: 11
Years as Gold or Platinum: 11
Years as Platinum: 4
But I don't want to combine accounts until things have settled down. If I had to somehow produce old records of hotel stays I would be in trouble as they were mostly from 2000-2010 on emails that no longer exist.
Thanks.
Thanks.
Not that it matters for my question, but my current Marriott lifetime status shows Silver, yet my lifetime totals from the above URL show:
Your lifetime statistics
Nights: 628
Years as Silver, Gold or Platinum: 17
Years as Gold or Platinum: 12
Years as Platinum: 12
Should my lifetime status show PP? I would like to merge my accounts as I also have on my legacy SPG account:
Your lifetime statistics
Nights: 210
Years as Silver, Gold or Platinum: 11
Years as Gold or Platinum: 11
Years as Platinum: 4
But I don't want to combine accounts until things have settled down. If I had to somehow produce old records of hotel stays I would be in trouble as they were mostly from 2000-2010 on emails that no longer exist.
Thanks.