Aug 19, 2018, 1:23 am
Last edit by: beltway
To view your cumulative years of status at each level, log into your Marriott or SPG account and then visit https://www.marriott.com/rewards/myA...ightDetails.mi
Until you merge accounts, the summary will show only the stats for whichever legacy program account you’re logged into (and not your combined totals in the new program).
Why does my Marriott lifetime elite total show several years of Plat status? I was Gold in the past, but never earned Plat.
Confusingly, Marriott has changed the terminology for elite levels in the new program. In the past, Gold meant you had 50+ nights in one year; going forward, Gold is the 25-night level & members who stay 50+ nights are Plat.
As a result, all prior years at the old, harder-to-earn Gold level are treated as Plat in the new program. Here’s how Starwood Lurker explained things in the wiki (FAQ B4) at https://www.flyertalk.com/forum/star...tml#lifeheader:
Until you merge accounts, the summary will show only the stats for whichever legacy program account you’re logged into (and not your combined totals in the new program).
Why does my Marriott lifetime elite total show several years of Plat status? I was Gold in the past, but never earned Plat.
Confusingly, Marriott has changed the terminology for elite levels in the new program. In the past, Gold meant you had 50+ nights in one year; going forward, Gold is the 25-night level & members who stay 50+ nights are Plat.
As a result, all prior years at the old, harder-to-earn Gold level are treated as Plat in the new program. Here’s how Starwood Lurker explained things in the wiki (FAQ B4) at https://www.flyertalk.com/forum/star...tml#lifeheader:
Past years at applicable Marriott Rewards and Ritz-Carlton Rewards Elite Night levels will be counted in the following way:
Previous Member Level -> New Member Tenure Level
Years at Silver Elite (10 nights) Years count as Silver Elite
Years at Gold Elite (50 nights) Years count as Platinum Elite
Years at Platinum Elite (75 nights) Years count as Platinum Elite
Years at Platinum Premier Elite (unpublished) Years count as Platinum Elite
Past years in SPG Elite levels will be counted in the following way:Years at Silver Elite (10 nights) Years count as Silver Elite
Years at Gold Elite (50 nights) Years count as Platinum Elite
Years at Platinum Elite (75 nights) Years count as Platinum Elite
Years at Platinum Premier Elite (unpublished) Years count as Platinum Elite
Previous Member Level -> New Member Tenure Level
Years at Gold Preferred (25 nights) Years count as Gold Elite
Years at Platinum Preferred (50/75/100 nights) Years count as Platinum Elite
The years that members achieved Elite status due to credit cards will count towards Lifetime status.
Years at Gold Preferred (25 nights) Years count as Gold Elite
Years at Platinum Preferred (50/75/100 nights) Years count as Platinum Elite
Years of status is available
Jun 14, 2019, 4:41 pm
#317
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
So the 2 years I should've gotten for last year (qualified separately under each legacy program) never credited. I was only given one. I've asked 5x for a fix.
Is there any way to get this fixed? Or should I give up, burn off my points, and move on?
I have a fundamental problem with a promise being reneged on.
Is there any way to get this fixed? Or should I give up, burn off my points, and move on?
I have a fundamental problem with a promise being reneged on.
Jun 14, 2019, 4:50 pm
#318
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
So the 2 years I should've gotten for last year (qualified separately under each legacy program) never credited. I was only given one. I've asked 5x for a fix.
Is there any way to get this fixed? Or should I give up, burn off my points, and move on?
I have a fundamental problem with a promise being reneged on.
Is there any way to get this fixed? Or should I give up, burn off my points, and move on?
I have a fundamental problem with a promise being reneged on.
Feb 7, 2020, 6:29 pm
#319
Join Date: Jun 2010
Location: LAX
Posts: 288
Feb 7, 2020, 10:11 pm
#320
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,268