Originally Posted by
rogo
It seems like (2) might be the reason I'm being blown off then.
I have been cheated out of a year of platinum -- earned 2 last year, one under each program's old standards -- and it has never updated.
I've asked 5x. I get generally just ignored.
Is that it then? I should just give up? Quit Marriott?
Hi rogo,
We would like to help look into the status of the issue, if you would provide your account details to us via private mail here or by email below.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]