Feb 18, 2019, 10:57 am
Last edit by: bhrubin
As of February 2019 this hotel no longer offers club lounge access to Marriott Platinum and higher guests, even if upgraded to a room category which would otherwise offer lounge access, so lounge access mentioned in older reviews would no longer apply.
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]
Jun 26, 2019, 11:52 pm
#946
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
i came here to see the reviews about the rooms, and in particular the baths and the recreational facilities but going back 10 pages whlie also going thru page 24-35 apparently
everyone here only cares about:
1) receiving an upgrade for a room at a luxury hotel that they did not pay for when the tc clearly says that's the way it gonna be, PERIOHD.
2) receiving a free glass of wine or some beverage or the gratitude of being invited into a lounge (which is always a bummer place to hang out unless you can get drunk for free in a city where that will cost more than usd25, at which point they will have a cash bar, which is stupid because like the Marriott Provo Utah you can just find a dive bar next door with way more interesting people) and
3) receiving free nuts and crappy snacks
when in reality:
1) staying in a regular room at one of these places is way nicer than being an upgraded marriott or non jw, w, st regis room, period.
2) you can just buy that bottle at family mart at any hour of your choosing for usd25/bottle and
3a) you can buy the nuts and snacks you want for for usd1-3/pack at family mart plus they have chu-hi which no luxury lounge will ever have, which is a shame.
3b) there are tons of ramen and sushi bars near by which offer better experience and ambiance than any lounge serving crappy room temperature dumplings
i get it, i'm a lifetime gold and current plat, a lot of people really like their hotel and entitlements but you're also not in wichita falls on a dry night you're in the thick of tokyo. so this thread is a bit frustrating to read. one thing if you're a road warrior in a dry county, another if you're on vacation in the middle of one of the world's great cities.
so will anyone tell me how the baths on the recreational level are? are they nice? clean? hot? crowded? slow? do they have background music? one towel provided or as many as you like? any views? do they have cold and hot? sauna? steamroom? can plats us this for free? either way i'll bring my own damn chu-hai into the baths thankyou.
everyone here only cares about:
1) receiving an upgrade for a room at a luxury hotel that they did not pay for when the tc clearly says that's the way it gonna be, PERIOHD.
2) receiving a free glass of wine or some beverage or the gratitude of being invited into a lounge (which is always a bummer place to hang out unless you can get drunk for free in a city where that will cost more than usd25, at which point they will have a cash bar, which is stupid because like the Marriott Provo Utah you can just find a dive bar next door with way more interesting people) and
3) receiving free nuts and crappy snacks
when in reality:
1) staying in a regular room at one of these places is way nicer than being an upgraded marriott or non jw, w, st regis room, period.
2) you can just buy that bottle at family mart at any hour of your choosing for usd25/bottle and
3a) you can buy the nuts and snacks you want for for usd1-3/pack at family mart plus they have chu-hi which no luxury lounge will ever have, which is a shame.
3b) there are tons of ramen and sushi bars near by which offer better experience and ambiance than any lounge serving crappy room temperature dumplings
i get it, i'm a lifetime gold and current plat, a lot of people really like their hotel and entitlements but you're also not in wichita falls on a dry night you're in the thick of tokyo. so this thread is a bit frustrating to read. one thing if you're a road warrior in a dry county, another if you're on vacation in the middle of one of the world's great cities.
so will anyone tell me how the baths on the recreational level are? are they nice? clean? hot? crowded? slow? do they have background music? one towel provided or as many as you like? any views? do they have cold and hot? sauna? steamroom? can plats us this for free? either way i'll bring my own damn chu-hai into the baths thankyou.
A cutback in benefits is a bummer and absolutely appropriate discussion material for a board like FT.
Jun 27, 2019, 12:24 am
#947
Join Date: Dec 2007
Location: SYD
Programs: UA GS, BA Gold, Marriott Titanium/LT Plat, IHG Gold, National Exec Elite, Hertz PC
Posts: 1,419
It took me a few visits to figure out that there are a few convenience stores on the ground level and slightly above. And 3-4 levels of restaurants in different price categories.
This makes it easy to buy drinks and snacks for your room.
This makes it easy to buy drinks and snacks for your room.
Jun 27, 2019, 3:07 am
#948
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
You could use Amazon Pantry as well.
Jun 28, 2019, 12:11 pm
#951
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Thanks MSPeconomist. We land at 7:10am on a Saturday. I guess I’ll just wing it when I land 
Presume fairly safe just taking a taxi from the stand at the airport? In terms of being metered, and not getting screwed as in some other countries (yes Sweden, I’m looking at you).
Presume fairly safe just taking a taxi from the stand at the airport? In terms of being metered, and not getting screwed as in some other countries (yes Sweden, I’m looking at you).
At that hour, I'd suggest looking for the airport limobus since you're unlikely to be able to access your room at such an early hour anyway. There's an English website with schedules and price information. If you arrive at the international terminal at HND, after baggage claim you basically walk straight ahead for some distance (IIRC it's signposted well toward public transportation) and you'll see ticket desks/machines. Then you walk farther in the same direction and then down (elevator/escalator, you're never carrying luggage up/down stairs) one level to the bus loading zones. It's easy and very convenient as well as being cheap (for Japan).
I've never had issues with taxis in Japan. They tend to be very clean and perfectly maintained even if the vehicles aren't always brand new. Drivers dress well, even with white gloves, and are very polite but probably don't speak English--it's very useful to have the address written in Japanese characters or even a picture (postcard) of the building if it's a well known hotel. IME you can pay by credit card, and don't forget that one does *not* tip in Japan.
I've never had issues with taxis in Japan. They tend to be very clean and perfectly maintained even if the vehicles aren't always brand new. Drivers dress well, even with white gloves, and are very polite but probably don't speak English--it's very useful to have the address written in Japanese characters or even a picture (postcard) of the building if it's a well known hotel. IME you can pay by credit card, and don't forget that one does *not* tip in Japan.
Jul 15, 2019, 4:08 pm
#953
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,915
Nagatacho station looks close but we stayed at the New Otani (across the road from the Prince Gallery) in April and we walked to the Akasaka Mitsuke station and found the Ginza and Marunouchi lines very useful for explorinf tokyo
Regards
TBS
Jul 24, 2019, 12:58 pm
#954
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Can anyone suggest if an upgrade cost of 12000 JPY + tax is worth the upgrade to club level? That is the difference in my corporate rate (38K vs. 50K). Marriott Gold.
Jul 24, 2019, 1:56 pm
#955
Join Date: May 2018
Posts: 112
If you’re traveling for business, sure. Out of pocket, I’d pass. There are better ways to spend ~$150cad/day in Tokyo.
Jul 24, 2019, 2:13 pm
#956
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
If you're sufficiently elite, you get free breakfast anyway, so the question is whether you want to pay over $100 (per room or per person?) for drinks and their very nice happy hour. It's an excellent lounge IMO but wouldn't compare to a RC Club (which generally prices at about $100 per day in various locations, but I haven't looked at Tokyo RC prices recently).
If you have Hyatt status, Tokyo has two properties with lounges (GH in Roppongi and HR in Shinjuku) plus the PH in Shinjuku which offers a very nice twilight time happy hour to Globs (or you can pay under 50,000 per person for it even if not staying at the hotel).
If you have Hyatt status, Tokyo has two properties with lounges (GH in Roppongi and HR in Shinjuku) plus the PH in Shinjuku which offers a very nice twilight time happy hour to Globs (or you can pay under 50,000 per person for it even if not staying at the hotel).
Jul 24, 2019, 3:47 pm
#958
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
The regular hotel breakfast seems to cost 5,000 yen at most, so you'd be paying 7,000 yen per day for pre-dinner drinks. It sounds like a lot of drinking, but alcohol can be expensive in Japan.
OTOH, the hotel has a couple nice bars (where the modern lobby bar has great views) and for breakfast, there are some alternatives downstairs in the building, in the "mall" of shops oriented toward office workers. There are also some convenience stores if you want to buy snacks.
IMO paying for lounge access would make more sense if you were planning to do it as a dinner substitute.
OTOH, the hotel has a couple nice bars (where the modern lobby bar has great views) and for breakfast, there are some alternatives downstairs in the building, in the "mall" of shops oriented toward office workers. There are also some convenience stores if you want to buy snacks.
IMO paying for lounge access would make more sense if you were planning to do it as a dinner substitute.
Jul 24, 2019, 4:03 pm
#959
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Jul 24, 2019, 4:55 pm
#960
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436