Feb 18, 2019, 10:57 am
Last edit by: bhrubin
As of February 2019 this hotel no longer offers club lounge access to Marriott Platinum and higher guests, even if upgraded to a room category which would otherwise offer lounge access, so lounge access mentioned in older reviews would no longer apply.
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The hotel also no longer participates in Suite Night Awards.
Breakfast offering for Platinum and higher is in restaurant, buffet plus made to order eggs.
Expert Review from May 2018 posted to the Luxury Hotels Forum: “Stunning hard product with great concierge and service”
https://www.flyertalk.com/hotel-revi...d-service-2620
The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]
Nov 4, 2019, 8:15 pm
#1006
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,472
Nov 5, 2019, 12:49 pm
#1009
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 608
Nov 5, 2019, 1:28 pm
#1010
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
Agree that calling is the best method for resolution.
Nov 5, 2019, 2:46 pm
#1011
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,472
Nov 6, 2019, 1:51 am
#1012
Join Date: Aug 2004
Posts: 98
I called Chase, and the rep said she'll send a note to the promotional/marketing dept (i forget which). I should have my answer within 5 business days.
The plot thickens... I received full credit at other names such as Sheraton, Westin, Four Points, etc. without a problem.
Feb 18, 2021, 10:38 am
#1013
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
I did mention the spa / baths facilities in my expert review, with pictures even. They were never crowded. They are gender-segregated aside from the main pool are. They have very nice views and are relaxing. IIRC, there was hot and cold water baths, steam room, sauna, etc. Expectations is guests are naked, though you'll see the occasional prude American in a swimsuit.
A cutback in benefits is a bummer and absolutely appropriate discussion material for a board like FT.
A cutback in benefits is a bummer and absolutely appropriate discussion material for a board like FT.
It will become like the Ritz Carlton is today. Eeeh…….
The vultures should stick to lower category properties, where they can get what they want. A suite that they can instagram people to and a mediocre lounge when you can get 10000 yen wine, nuts + snacks for free. The Hyatt Regency Shinjuku comes to mind.
Feb 18, 2021, 5:17 pm
#1014
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,438
10000 yen wine? I was just there last month, and they didn't offer me anything that fancy.
Feb 18, 2021, 6:04 pm
#1015
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
. I meant 1000 yen.
Feb 19, 2021, 12:34 pm
#1018
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 701
This is great! However, I was a bit surprised that Four Seasons Hotel Tokyo at Marunouchi, Aman Tokyo and Park Hyatt Tokyo are (still?) 4-star hotels. Especially, Aman is over $1k/night and the quality of hotel/service is top notch....
Feb 19, 2021, 5:26 pm
#1020
Join Date: Sep 2014
Posts: 337