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Corporate Preferred/Preferred Plus Program [Master Thread]

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Corporate Preferred/Preferred Plus Program [Master Thread]

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Old Aug 26, 2009 | 6:42 pm
  #271  
 
Join Date: Oct 2005
Location: NYC
Programs: AA Plat 2MM, SPG Gold, HH, Marriott Silver, Delta, United, TSA Prechk/GE
Posts: 451
Upgrades, or even slightly better rooms with Corporate Preferred?

I've been corporate preferred for a few years since I dropped from Gold. From looking at the posts of the last couple years, it *looks* like being corporate preferred still should get you a slightly better room?

Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?

I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
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Old Aug 26, 2009 | 8:12 pm
  #272  
Company Representative - Starwood
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by kboo
Is this something that I should have asked about or raised at checkin?
Hi kboo,

Officially, as a Corporate Preferred guest, at the time of check in, you will receive the best available room of the same category that you have booked.

However, I would notify the hotel if the noise outside my room is unbearable, regardless whether I am a SPG member or not.

Is this reservation based on a paid rate?

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Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
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Old Aug 27, 2009 | 6:21 am
  #273  
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Join Date: Oct 2003
Location: New York, NY
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Posts: 10,869
Originally Posted by kboo
I've been corporate preferred for a few years since I dropped from Gold. From looking at the posts of the last couple years, it *looks* like being corporate preferred still should get you a slightly better room?

Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?

I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
You should have gotten a King room. You are suppose to get the bed type booked. If you're still at the property speak to the GM. If not call Customer Service.
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Old Aug 27, 2009 | 10:27 am
  #274  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Cheap Elite
You should have gotten a King room. You are suppose to get the bed type booked. If you're still at the property speak to the GM. If not call Customer Service.
Unless, of course, it was an award reservation where the room preferences are filled on a Run of House basis.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Aug 28, 2009 | 1:00 am
  #275  
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Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by Cheap Elite
You should have gotten a King room. You are suppose to get the bed type booked. If you're still at the property speak to the GM. If not call Customer Service.
Yup. William is right. That is why I asked if the reservation is based on paid rates.

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Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
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Old Sep 8, 2009 | 11:35 pm
  #276  
GIJ
 
Join Date: Jul 2007
Location: YYZ
Programs: SPG Plus, AC Elite
Posts: 264
Stayed at four pts Vancouver airport and got upgrade to enhanced room as preferred plus member (award stay)
thank you the super nice manager. It's the first upgrade as a plus and status recognized, being asked if late checkout needed. Will go back again
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Old Oct 21, 2009 | 11:51 am
  #277  
 
Join Date: Feb 2008
Programs: SPG NWWP
Posts: 34
Qulify for two Preferred Plus

I qualified for Preferred Plus through TD Ameritrade and want to apply for the Starwood Amex. It was mentioned somewhere that if you qualify for Preferred Plys through multiple programs, you can call someone and ask them for Gold status. Is that correct and if yes, who should be contacted?

Thanks
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Old Oct 21, 2009 | 12:18 pm
  #278  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
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Posts: 31,593
Originally Posted by Nurit
...It was mentioned somewhere that if you qualify for Preferred Plys through multiple programs, you can call someone and ask them for Gold status...
That is a false statement.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
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Old May 31, 2010 | 5:06 pm
  #279  
 
Join Date: Nov 2001
Posts: 17
As much of this information is a little stale, I was hoping someone could explain the current differences between Corporate Preferred and Gold? I didn't see anything mentioned on hte SPG website.

Thanks
haftl31 is offline  
Old Jun 1, 2010 | 9:08 am
  #280  
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Join Date: Apr 2005
Location: Singapore
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Posts: 4,002
Originally Posted by haftl31
As much of this information is a little stale, I was hoping someone could explain the current differences between Corporate Preferred and Gold? I didn't see anything mentioned on hte SPG website.

Thanks
There are slight differences in terms of benefits but the upgrade benefits are the same for both levels.

I will update tomorrow.

Thyetus
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Old Jun 2, 2010 | 2:03 am
  #281  
Company Representative - Starwood
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by haftl31
As much of this information is a little stale, I was hoping someone could explain the current differences between Corporate Preferred and Gold? I didn't see anything mentioned on hte SPG website.

Thanks
Gold members receive Elite bonus Starpoints and they can get to enjoy cash checking privileges where applicable. Corporate members would not be able to receive all these benefits

[email protected]

Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
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Old Aug 27, 2010 | 1:35 pm
  #282  
wma
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Join Date: Feb 2005
Location: BOS
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My small business has had a Preferred Business account since 2003. We only have 4 employees but one of the employees travels significantly so he always beats the 50 nights a year. I received a notice that my account was being closed as we didn't meet the required 5 employees. I know that it is the requirement, but when we started they didn't have that rule. Why couldn't we be grandfathered. I was really bummed.!!
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Old Aug 27, 2010 | 1:52 pm
  #283  
 
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
Originally Posted by wma
My small business has had a Preferred Business account since 2003. We only have 4 employees but one of the employees travels significantly so he always beats the 50 nights a year. I received a notice that my account was being closed as we didn't meet the required 5 employees. I know that it is the requirement, but when we started they didn't have that rule. Why couldn't we be grandfathered. I was really bummed.!!
Have AAA? If not get it and you will be able to get that SPG status.

Also Amex plat gives you Gold status.
mlad1101 is offline  
Old Jan 23, 2011 | 5:23 pm
  #284  
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Join Date: Jun 2004
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Originally Posted by mlad1101
Have AAA? If not get it and you will be able to get that SPG status.

Also Amex plat gives you Gold status.
Did having AAA to qualify for Corporate Preferred Plus go away? I just called SPG and was told it was not a current offer, and "they never have done that before". Though I know I had it before.
sfcaFLYER is offline  
Old Jan 24, 2011 | 1:08 pm
  #285  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by sfcaFLYER
Did having AAA to qualify for Corporate Preferred Plus go away?
No.

I just called SPG and was told it was not a current offer, and "they never have done that before". Though I know I had it before.
My apologies for the inconvenience, but if it was me, I'd call back...and ask to speak to a supervisor if the asociate couldn't figure this out.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  


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