Corporate Preferred/Preferred Plus Program [Master Thread]
#271
Join Date: Oct 2005
Location: NYC
Programs: AA Plat 2MM, SPG Gold, HH, Marriott Silver, Delta, United, TSA Prechk/GE
Posts: 451
Upgrades, or even slightly better rooms with Corporate Preferred?
I've been corporate preferred for a few years since I dropped from Gold. From looking at the posts of the last couple years, it *looks* like being corporate preferred still should get you a slightly better room?
Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?
I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?
I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
#272
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Hi kboo,
Officially, as a Corporate Preferred guest, at the time of check in, you will receive the best available room of the same category that you have booked.
However, I would notify the hotel if the noise outside my room is unbearable, regardless whether I am a SPG member or not.
Is this reservation based on a paid rate?
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Officially, as a Corporate Preferred guest, at the time of check in, you will receive the best available room of the same category that you have booked.
However, I would notify the hotel if the noise outside my room is unbearable, regardless whether I am a SPG member or not.
Is this reservation based on a paid rate?
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
#273
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
I've been corporate preferred for a few years since I dropped from Gold. From looking at the posts of the last couple years, it *looks* like being corporate preferred still should get you a slightly better room?
Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?
I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
Lately with the nature of my business travel I haven't given much thought to the room I've been getting, but today I'm at the Sheraton Palo Alto in a 2Q room (I requested 1K) facing the parking lot and back of the hotel, with the CalTrain running by my window every few minutes. Is this something that I should have asked about or raised at checkin?
I don't like being whiny to hotel staff about my room, but I felt like I got a worse than average room.
#274
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#275
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
#276
Join Date: Jul 2007
Location: YYZ
Programs: SPG Plus, AC Elite
Posts: 264
Stayed at four pts Vancouver airport and got upgrade to enhanced room as preferred plus member (award stay)
thank you the super nice manager. It's the first upgrade as a plus and status recognized, being asked if late checkout needed. Will go back again
thank you the super nice manager. It's the first upgrade as a plus and status recognized, being asked if late checkout needed. Will go back again
#277
Join Date: Feb 2008
Programs: SPG NWWP
Posts: 34
Qulify for two Preferred Plus
I qualified for Preferred Plus through TD Ameritrade and want to apply for the Starwood Amex. It was mentioned somewhere that if you qualify for Preferred Plys through multiple programs, you can call someone and ask them for Gold status. Is that correct and if yes, who should be contacted?
Thanks
Thanks
#278
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#280
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
I will update tomorrow.
Thyetus
#281
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
#282




Join Date: Feb 2005
Location: BOS
Programs: AA Platinum Lifetime, HH Gold, Marriott Lifetime Titanium Elite
Posts: 805
My small business has had a Preferred Business account since 2003. We only have 4 employees but one of the employees travels significantly so he always beats the 50 nights a year. I received a notice that my account was being closed as we didn't meet the required 5 employees. I know that it is the requirement, but when we started they didn't have that rule. Why couldn't we be grandfathered. I was really bummed.!!
#283
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
My small business has had a Preferred Business account since 2003. We only have 4 employees but one of the employees travels significantly so he always beats the 50 nights a year. I received a notice that my account was being closed as we didn't meet the required 5 employees. I know that it is the requirement, but when we started they didn't have that rule. Why couldn't we be grandfathered. I was really bummed.!!
Also Amex plat gives you Gold status.
#284




Join Date: Jun 2004
Posts: 404
Did having AAA to qualify for Corporate Preferred Plus go away? I just called SPG and was told it was not a current offer, and "they never have done that before". Though I know I had it before.
#285
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
No.
My apologies for the inconvenience, but if it was me, I'd call back...and ask to speak to a supervisor if the asociate couldn't figure this out.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
I just called SPG and was told it was not a current offer, and "they never have done that before". Though I know I had it before.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]

