Originally Posted by
Cheap Elite
You should have gotten a King room. You are suppose to get the bed type booked. If you're still at the property speak to the GM. If not call Customer Service.
Unless, of course, it was an award reservation where the room preferences are filled on a Run of House basis.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]