Sheraton Grand at Wild Horse Pass, Phoenix [Master Thread]
Aug 13, 2010, 8:13 pm
#108
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
This is still a great hotel. Platinum members typically receive an upgrade to a very nice suite. I have a Platinum friend who stays here occasionally and he told me the last time that he has never missed a suite upgrade -- in probably 20 stays over the last 5 or so years.
Oct 1, 2010, 10:25 pm
#110
Join Date: Apr 2010
Programs: AA, UA, WN, WOH
Posts: 286
A quick question about the parking at the the Sheraton Wild Horse Pass. I read somewhere (can't remember exactly where right now) that there is both valet parking and free self-parking at this hotel. The writer indicated that you need to be careful if you don't want the valet parking, so could someone who has been here explain where the self-parking is because I don't care for valet parking.
Oct 1, 2010, 11:22 pm
#111
Join Date: Dec 2009
Location: PHX
Posts: 623
A quick question about the parking at the the Sheraton Wild Horse Pass. I read somewhere (can't remember exactly where right now) that there is both valet parking and free self-parking at this hotel. The writer indicated that you need to be careful if you don't want the valet parking, so could someone who has been here explain where the self-parking is because I don't care for valet parking.
On a related note, I always consider valet parking an inconvenience and try to avoid places that don't have self parking. I don't want anybody else driving my car and can't really understand the appeal others find in this type of service. It's always faster for me to walk to my car than having to wait for the 22-year-old valet to bring it to me.
Last edited by Okto; Oct 1, 2010 at 11:32 pm
Oct 2, 2010, 8:57 am
#112
Join Date: Dec 2005
Location: YWG
Programs: AC SE100, SPG Plat, Visa Inf Priv
Posts: 509
OK, Not Great
Resort is average IMO. No benefit as a Gold. Hotel is very spread out. Self parking is good. Kai restaurant is excellent. The other isn't worth your time. I was there during a conference and had some strange fees like a $12 per person fee for the bell staff. My wife and I had one small roller each and we usually handle our bags ourselves. I thought the fee to be obnoxious and it was eventually refunded after speaking with a couple of managers. I hate being nickel and dimed like that.
Don't go if you don't golf. Not much out there, but it was somewhat relaxing.
Don't go if you don't golf. Not much out there, but it was somewhat relaxing.
Oct 2, 2010, 9:04 am
#113
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Oct 3, 2010, 9:54 pm
#115
Join Date: Dec 2007
Location: Los Angeles, CA
Programs: AA Platinum, SPG Platinum, Marriott Platinum
Posts: 345
I stayed here in January and received an excellent upgrade to a huge executive suite! We had dinner in the hotel restaurant, which was a bit pricey, but the food and service were outstanding. Very enjoyable stay.
Oct 4, 2010, 8:54 pm
#116
Join Date: Apr 2010
Programs: AA, UA, WN, WOH
Posts: 286
How is the resort set up/the hotel rooms throughout the facility? Do you reach your room from the lobby or are rooms located in different buildings throughout the facility? Is it easier to get your luggage to your room by taking it with you to the front desk or to check-in and then go back to your car? (I'm not a fan of bellhops by the way.)
Oct 4, 2010, 9:07 pm
#117
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
How is the resort set up/the hotel rooms throughout the facility? Do you reach your room from the lobby or are rooms located in different buildings throughout the facility? Is it easier to get your luggage to your room by taking it with you to the front desk or to check-in and then go back to your car? (I'm not a fan of bellhops by the way.)
Given your aversion to bellhops, I'd go check in first, figure out where your room is located, and take it from there.
Nov 27, 2010, 1:37 pm
#119
Join Date: Jul 2004
Posts: 4,541
Solid resort. Free valet for Plat. Upgrade to suite, 1 king + pullout. Excellent breakfast options. Valet retrieval very fast. Clean room, though waters haven't been replenished and we're on day 4. We aren't spending too much time here, though kids love pools (one of which is heated). Only wired Internet in room though lobby has wifi. friendliness of staff rivals that which I've gotten in Asia (ie SGS Bangkok). We're here solely for location (family in Chandler) though definitely enjoying the resort. agree property is spread out, but so what. A little exercise never hurt.