St. Regis Maldives Vommuli Resort [Master Thread]
Mar 20, 2019, 6:09 pm
#2566
Join Date: Nov 2012
Location: LAX
Posts: 301
For a property of this caliber, I'm surprised that service isn't more consistent - ex your experience vs that of Lkaroo, or the differences between experiences with butlers a few posts up between Anndr000, jjakobv84, and kkl.
Mar 20, 2019, 8:19 pm
#2568
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
There is no accounting for individual taste.
Mar 20, 2019, 8:36 pm
#2569
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Mar 20, 2019, 8:57 pm
#2570
Join Date: Jul 2008
Location: Penang, Malaysia
Programs: OZ *G, HHonors Gold, Aclub Plat
Posts: 1,025
I've not written a detailed review only a few thoughts, but may be worth a search. I booked 10 nights for 480k in GV and travelled with my wife, 4yr old daughter and 2yr old son and we were complimentary upgraded to the 2BR Family Beach Villa 
I had not requested upgrade to OWV (nor inquired about pricing, but they may have sent it to me proactively) as I frankly preferred the larger pool of the GV and having the kids on land as opposed to out on the jetty. It then worked out better than I could've dreamed of with the upgrade.
In terms of activities I also cannot help you much given the small kids being with us. We really enjoyed sunset drinks at Whale bar and also did some kayaking, but otherwise just lounged about by the main pool, snorkeled (which we'd taught the kids at home in the tub), ate ice cream, hung out on the beach by the villa, etc.
I had not requested upgrade to OWV (nor inquired about pricing, but they may have sent it to me proactively) as I frankly preferred the larger pool of the GV and having the kids on land as opposed to out on the jetty. It then worked out better than I could've dreamed of with the upgrade.In terms of activities I also cannot help you much given the small kids being with us. We really enjoyed sunset drinks at Whale bar and also did some kayaking, but otherwise just lounged about by the main pool, snorkeled (which we'd taught the kids at home in the tub), ate ice cream, hung out on the beach by the villa, etc.
Mar 20, 2019, 9:01 pm
#2571
Join Date: Jan 2019
Location: Texas
Programs: Southwest Companion Pass, Marriott Plat, IHG Plat
Posts: 35
All these mediocre and below average reviews. If you were paying $300/night here, would you say the same? Or is it anchored by the fact that you are expecting $1500/night service?
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
Mar 20, 2019, 10:26 pm
#2572
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,171
All these mediocre and below average reviews. If you were paying $300/night here, would you say the same? Or is it anchored by the fact that you are expecting $1500/night service?
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
Mar 21, 2019, 5:42 am
#2574
Join Date: Jan 2017
Programs: EK Plat
Posts: 244
For those of you that had excellent/perfect stays, how busy was the hotel? The hotel was at absolute capacity when we there. Perhaps we were just unlucky.
I don't think my (or our) judgment is clouded by the rate - it would not matter if it was US$300 or US$1500 (or even US$2500 which was the rate for our SOWV) per night. The overall experience was simply not anywhere close to good enough for a 5* hotel nor was the reply from the GM. Even if we wanted to discuss my issues with him prior to departure, we had to settle our invoice immediately after our massages (pretty much the only occasion our butler was very much on time to provide us with something) and the GM was nowhere to be seen in the seaplane area.
To reiterate - we thought the room itself was great although quite a few fittings are askew/falling apart so that doesn't bode well for the future. And we greatly enjoyed being disconnected from the world for a few days although I suspect that has more to do with the nature/location of the Maldives rather than the St Regis itself.
I don't think my (or our) judgment is clouded by the rate - it would not matter if it was US$300 or US$1500 (or even US$2500 which was the rate for our SOWV) per night. The overall experience was simply not anywhere close to good enough for a 5* hotel nor was the reply from the GM. Even if we wanted to discuss my issues with him prior to departure, we had to settle our invoice immediately after our massages (pretty much the only occasion our butler was very much on time to provide us with something) and the GM was nowhere to be seen in the seaplane area.
To reiterate - we thought the room itself was great although quite a few fittings are askew/falling apart so that doesn't bode well for the future. And we greatly enjoyed being disconnected from the world for a few days although I suspect that has more to do with the nature/location of the Maldives rather than the St Regis itself.
Mar 21, 2019, 5:53 am
#2575
Join Date: Feb 2010
Posts: 1,026
All these mediocre and below average reviews. If you were paying $300/night here, would you say the same? Or is it anchored by the fact that you are expecting $1500/night service?
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
I have a 5 night points advance reservation for a Garden Villa in September but it went from 240k to 340k. I’m just planning to wait to call about it until I have the 240k points. I have screenshots of the original reservation. Anyone else’s reservations go up in points and did y’all try to get it fixed??
But I'd be go back in again. Spent about 8k usd on when on Island
Mar 21, 2019, 8:44 am
#2576
Join Date: Oct 2018
Location: Jacksonville, FL
Programs: Marriott Titanium/LTP, IHG Platinum, Hilton Gold, United Silver, Delta Silver
Posts: 53
Mar 21, 2019, 2:10 pm
#2577
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I had really bad experiences with my ambassador at the start but to be honest he's turned a corner and started to show his value and at the same time showed me how bad the Marriott IT / Hotel adhering to the rules are ! I recently came back from St Regis Maldives, I got posted 19K points for my stay which seemed low considering how much I spent, I informed him, and he said he will look into it, he showed me how much the hotel inputted into the system my eligible spend, I couldnt find my folio so I asked him to reach out and do an audit and he did and he just came back and said I would be getting 48K points, which is great news but also extremely annoying that Marriott IT system didn't do a check on eligible spend and it has to be done manually which is where I assume the errors arise and makes me think how many times in the past the hotels have conned me out of points!!
Check your folios y'all. Seems like the hotel might be playing games and not giving out the right amount of points.
Mar 22, 2019, 6:21 am
#2579
Join Date: Apr 2001
Posts: 189
As your Butler seemed to be much more attentive than others, I wonder if they get compensated on the amount of spend the guest has? Our butler was attentive but it certainly felt like she tried to push F&B spend.
Mar 22, 2019, 6:51 am
#2580
Join Date: Feb 2010
Posts: 1,026
My butler was named Shamiu?