Oct 21, 2014, 12:08 pm
Last edit by: RedSun
Good details in this post: https://www.flyertalk.com/forum/30029755-post302.html
The Atlantis is made up of 4 towers that will participate for redemption stays. They are as follows:
Atlantis, Beach Tower - Do not participate in Marriott reward booking(?) (old Category 7)
Atlantis, Coral Towers - New Category 5 (35k) (old Category 8 (from March, 2018 https://www.marriott.com/marriott-rewards/use/category-update.mi)
Atlantis, Royal Towers - New Category 6 (50k) (old Category 8)
The Cove Atlantis - New Category 7 (60k) (old Category 9)
Apparently, you cannot redeem points for a stay at The Reef Atlantis, but you can earn points on a paid stay there.
Points are earned for room rate only. No points on incidental spend. Platinum Arrival Gift (PAG) is 500pts or food/drink amenity. $20 internet fee* is NOT waived for Gold/Plats per Marriott's T&Cs. For rooms that will have more than two people aged twelve or over, there is an "additional adult charge" per person. *For Royal, Coral, Beach Towers, internet is included as part of the daily resort fee of $50.
"For clarification purposes, the daily charge is not a resort fee. The additional charges associated with the stay currently include mandatory gratuities and a utility service fee per person per day. The amount can vary by unit type by building. These additional charges have always been in place at Atlantis."
ADDITIONAL CHARGES:
Guests of Atlantis, Harborside Resort, The Cove and The Reef Atlantis are subject to an 20% charge per night that includes taxes, the Paradise Island Tourism and Development Association levy, the Nassau Paradise Island Promotion Board levy and compensation for servicing your reservation. In addition, guests will be required to pay a mandatory gratuity and utility service fee of (i) up to $25.95 per person per day depending on unit type for Atlantis guests, (ii) up to $20.70 per person per day depending on unit type for Harborside Resort guests, and (iii) up to $65.95 per person per day depending on unit type for The Cove or The Reef Atlantis guests. If you purchase a pre-paid package these charges are already included in your package price. If you do not purchase a pre-paid package, these charges will be assessed upon check out at the property. Please be advised that all mandatory gratuities, taxes, levies and service fees are subject to change.
As of 01-Jan-2015, In addition to the previous 20% tax on room rate and purchases, there is an additional VAT of 7.5%, 12%* (as of July 1, 2018), making a total tax on room rate and purchases of 37.5%. This also applies to additional adult fees (for more than two person ages 12 and older staying in the same room), but does not apply to the mandatory gratuity and utility fees. https://thenassauguardian.com/2018/05/30/vat-hike-to-12-percent/
*If you booked prior to the VAT increase, you should be able to have the original 7.5% VAT honored. https://thenassauguardian.com/2018/06/07/hotels-and-resorts-allowed-to-honor-prior-bookings-at-7-5-vat/
Atlantis, Paradise Island, Bahamas participates in Marriott Rewards as follows:
- Points or Miles may be earned for reservations booked through www.marriott.com/atlantis or by calling 1-855-696-4732.
- Points or Miles will not be earned and Points cannot be redeemed for reservations booked through Atlantis Paradise Vacations, Atlantis.com, or AtlantisBahamas.com.
- Reward booking can be done online from Marriott website. You can also book stays with points advance (borrow points). The cancellation policy is normally 14 days in advance.Points may be redeemed for stays only by calling 1-855-696-4732. At this time, redemption stays cannot be booked online.
The Atlantis is made up of 4 towers that will participate for redemption stays. They are as follows:
Atlantis, Beach Tower - Do not participate in Marriott reward booking(?) (old Category 7)
Atlantis, Coral Towers - New Category 5 (35k) (old Category 8 (from March, 2018 https://www.marriott.com/marriott-rewards/use/category-update.mi)
Atlantis, Royal Towers - New Category 6 (50k) (old Category 8)
The Cove Atlantis - New Category 7 (60k) (old Category 9)
Apparently, you cannot redeem points for a stay at The Reef Atlantis, but you can earn points on a paid stay there.
Points are earned for room rate only. No points on incidental spend. Platinum Arrival Gift (PAG) is 500pts or food/drink amenity. $20 internet fee* is NOT waived for Gold/Plats per Marriott's T&Cs. For rooms that will have more than two people aged twelve or over, there is an "additional adult charge" per person. *For Royal, Coral, Beach Towers, internet is included as part of the daily resort fee of $50.
"For clarification purposes, the daily charge is not a resort fee. The additional charges associated with the stay currently include mandatory gratuities and a utility service fee per person per day. The amount can vary by unit type by building. These additional charges have always been in place at Atlantis."
ADDITIONAL CHARGES:
Guests of Atlantis, Harborside Resort, The Cove and The Reef Atlantis are subject to an 20% charge per night that includes taxes, the Paradise Island Tourism and Development Association levy, the Nassau Paradise Island Promotion Board levy and compensation for servicing your reservation. In addition, guests will be required to pay a mandatory gratuity and utility service fee of (i) up to $25.95 per person per day depending on unit type for Atlantis guests, (ii) up to $20.70 per person per day depending on unit type for Harborside Resort guests, and (iii) up to $65.95 per person per day depending on unit type for The Cove or The Reef Atlantis guests. If you purchase a pre-paid package these charges are already included in your package price. If you do not purchase a pre-paid package, these charges will be assessed upon check out at the property. Please be advised that all mandatory gratuities, taxes, levies and service fees are subject to change.
*If you booked prior to the VAT increase, you should be able to have the original 7.5% VAT honored. https://thenassauguardian.com/2018/06/07/hotels-and-resorts-allowed-to-honor-prior-bookings-at-7-5-vat/
Atlantis, Paradise Island, Bahamas participates in Marriott Rewards as follows:
- Points or Miles may be earned for reservations booked through www.marriott.com/atlantis or by calling 1-855-696-4732.
- Points or Miles will not be earned and Points cannot be redeemed for reservations booked through Atlantis Paradise Vacations, Atlantis.com, or AtlantisBahamas.com.
- Reward booking can be done online from Marriott website. You can also book stays with points advance (borrow points). The cancellation policy is normally 14 days in advance.
Atlantis, Bahamas an Autograph Collection [Master Thread]
Apr 14, 2015, 1:22 pm
#211
Join Date: Oct 2014
Location: ATL
Programs: MR/SPG Plat, HH Gold, DL PM
Posts: 413
Yes, you'll be fine. It doesn't even feel like you're leaving the property since they are so close, although I didn't really care for the hotel.
Apr 14, 2015, 6:26 pm
#212
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Also report if they reduced the resort fee for elites since internet should be free.
Quote:
In addition, guests of Atlantis, The Cove Atlantis and The Reef Atlantis (but not Harborside Resort) will be required to pay a resort fee of $45.00 plus a $3.38 VAT charge per room per night, totaling $48.38 per room per night. The resort fee will include the following services:
Wi-Fi in guest rooms and lobby areas for up four (4) devices
Access to the Fitness Center: Up to 2 persons per day per room
Fitness center access entitles guests to complimentary use of the cardio studio, universal and free weights only. Tennis, fitness classes and personal training sessions are not included.
Two (2) 12 oz. bottles of water daily per room.
Unlimited local phone calls
Access to the Atlantis Movie Theater
Resort Shuttle Service
In-Room Coffee and Tea
Casino Lessons
20% off at Atlantis Signature Stores when purchases are charged to a guest room
Atlantis Signature Retail locations include: Atlantis Signature Stores (Crystal Court, Royal Towers and Marina Village), Atlantis Kids, Atlantis Baby, Escape at The Cove, Fitness Center Retail Store, Dolphin Cay Retail Store and The Dig Retail Store. Discount does not apply to independent retail outlets including but not limited to sundry shops, jewelry stores, couture boutiques and souvenir photos.
Retail discount is applied only when charges are signed/posted to the guest room folio.
The 20% re
tail discount does not apply on "sale” or reduced price merchandise
One thing I wanted to mention about the mandatory gratuities is that they are divided up between multiple employees but I am not even sure if the entire amount goes to the service employees as opposed to management taking a chunk of the amount. For example in the restaurants the food is quite expensive and the gratuity is mandatory. My understanding is that the waitstaff is lucky to get $3-5 per table out of the hefty gratuity. They know they will get this regardless and won't get any more for outstanding service. I hear that the service is not very efficient or good.
Quote:
In addition, guests of Atlantis, The Cove Atlantis and The Reef Atlantis (but not Harborside Resort) will be required to pay a resort fee of $45.00 plus a $3.38 VAT charge per room per night, totaling $48.38 per room per night. The resort fee will include the following services:
Wi-Fi in guest rooms and lobby areas for up four (4) devices
Access to the Fitness Center: Up to 2 persons per day per room
Fitness center access entitles guests to complimentary use of the cardio studio, universal and free weights only. Tennis, fitness classes and personal training sessions are not included.
Two (2) 12 oz. bottles of water daily per room.
Unlimited local phone calls
Access to the Atlantis Movie Theater
Resort Shuttle Service
In-Room Coffee and Tea
Casino Lessons
20% off at Atlantis Signature Stores when purchases are charged to a guest room
Atlantis Signature Retail locations include: Atlantis Signature Stores (Crystal Court, Royal Towers and Marina Village), Atlantis Kids, Atlantis Baby, Escape at The Cove, Fitness Center Retail Store, Dolphin Cay Retail Store and The Dig Retail Store. Discount does not apply to independent retail outlets including but not limited to sundry shops, jewelry stores, couture boutiques and souvenir photos.
Retail discount is applied only when charges are signed/posted to the guest room folio.
The 20% re
tail discount does not apply on "sale” or reduced price merchandise
One thing I wanted to mention about the mandatory gratuities is that they are divided up between multiple employees but I am not even sure if the entire amount goes to the service employees as opposed to management taking a chunk of the amount. For example in the restaurants the food is quite expensive and the gratuity is mandatory. My understanding is that the waitstaff is lucky to get $3-5 per table out of the hefty gratuity. They know they will get this regardless and won't get any more for outstanding service. I hear that the service is not very efficient or good.
May 4, 2015, 6:28 pm
#215
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Maybe because they are Stupid Rich. 
I will say that when I first read that Marriott was partnering with Atlantis, I thought this could be a good option. But it just keeps getting worse and worse the more I see and hear about it.
I will say that when I first read that Marriott was partnering with Atlantis, I thought this could be a good option. But it just keeps getting worse and worse the more I see and hear about it.
May 4, 2015, 6:43 pm
#216
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,320
May 22, 2015, 11:18 am
#217
Join Date: Sep 2007
Location: IAH
Programs: UA Plat, Marriott Plat
Posts: 255
Does anyone else have any other reward stay reviews? Any upgrades for Platinums?
Also, has anyone tried using MR gift cards for the bill at checkout. We use these to cover our food/drinks on most Marriott vacations. Los Suenos (Costa Rica) and Grand Cayman have us zero problems using them.
Thanks!
Also, has anyone tried using MR gift cards for the bill at checkout. We use these to cover our food/drinks on most Marriott vacations. Los Suenos (Costa Rica) and Grand Cayman have us zero problems using them.
Thanks!
We stayed for 2 nights back in April (paid package) and had a great time. We are headed back in a few months and bringing the kids along this time. If you gambling give them your room key or insert it into the slot machines. Before checking out stop by the casino guest service cage. We ended up getting all our food and a spa treatment comped from the bill. Search the net for tips on comps at Atlantis.
Jun 2, 2015, 9:26 pm
#218
Join Date: Dec 2001
Location: NYC
Programs: AA LT PLT, SPG Gold
Posts: 2,564
Jun 3, 2015, 10:19 am
#219
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
Jun 4, 2015, 10:03 am
#220
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,320
Jun 4, 2015, 10:24 am
#221
Join Date: Mar 2014
Programs: AS
Posts: 194
I can't comment on the hotel portion of Atlantis, but I was one of those "cruise ship passengers" that people are discussing on here. We paid $140 each for a 5 hr stay at Atlantis for the Aqua Adventure waterpark option. Not only did we have to stand in line to pay for an overpriced locker, we noticed that pipes were leaking on some rides, someone commented that the waterpark "smelled", the lines were long due to 4 ships being in port that day, and the areas around the shark tank slides had cracked and dirty glass.
Never will I visit there again. I too, got a sleeziness factor from the staff while there, and I wasn't even a hotel guest. We had vouchers for lunch and while the voucher clearly stated that we were entitled to a conch meal, they were "out". I mean really?
Since returning from vacation I answer questions from people all the time about Atlantis. If I have one thing to say to them, it is that Atlantis is nothing like the commercials make it out to be. It is way worse.
Never will I visit there again. I too, got a sleeziness factor from the staff while there, and I wasn't even a hotel guest. We had vouchers for lunch and while the voucher clearly stated that we were entitled to a conch meal, they were "out". I mean really?
Since returning from vacation I answer questions from people all the time about Atlantis. If I have one thing to say to them, it is that Atlantis is nothing like the commercials make it out to be. It is way worse.
Jun 4, 2015, 11:16 am
#223
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Go to Orlando and hit one of the Disney or Universal water parks. You'll save money and probably enjoy the visit a lot more. And I suspect there are other Marriott's close by other water parks as well.
Jun 4, 2015, 11:59 am
#224
Join Date: May 2005
Posts: 1,337
I can't comment on the hotel portion of Atlantis, but I was one of those "cruise ship passengers" that people are discussing on here. We paid $140 each for a 5 hr stay at Atlantis for the Aqua Adventure waterpark option. Not only did we have to stand in line to pay for an overpriced locker, we noticed that pipes were leaking on some rides, someone commented that the waterpark "smelled", the lines were long due to 4 ships being in port that day, and the areas around the shark tank slides had cracked and dirty glass.