Sep 21, 2014, 10:19 pm
The Naka Island Resort, Phuket Thailand [Master Thread]
Sep 9, 2018, 11:49 pm
#377
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,200
We loved VB. Had a beach villa which was worth it. We actually checked out of Westin early - beautiful place but pools small, beach not really usable, gym tiny. For family not good.
But one of the high end villas, suites for a couple would be nice .
But one of the high end villas, suites for a couple would be nice .
Sep 10, 2018, 2:24 am
#378
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
No. They now have something like 30 hotel rooms and suites in a building. Rooms are like 40 sqm. Have zero views.
We booked in points for Christmas period. I had hoped I'd grt upgraded to a villa or suite. I called hotel and they said they would only upgrade 1 category level. Since I booked in points, they would only upgrade us to a slightly larger room, not even suite. Wouldnt even let me pay to upgrade oddly.
TA has horrible reviews of these hotel room accomodation.
I canceled
We booked in points for Christmas period. I had hoped I'd grt upgraded to a villa or suite. I called hotel and they said they would only upgrade 1 category level. Since I booked in points, they would only upgrade us to a slightly larger room, not even suite. Wouldnt even let me pay to upgrade oddly.
TA has horrible reviews of these hotel room accomodation.
I canceled
Have you considered the Pranburi Villas in Hua Hin? The villa hardware is very similar and a year ago they still had a Platinum happy hour.
Nov 8, 2018, 12:33 am
#379
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
Nov 8, 2018, 8:53 am
#380
Join Date: Sep 2011
Programs: Thai, Cathay, Lufthansa, Delta, SPG, Hilton, IH, LHW
Posts: 292
Was looking at the place last month. I had had a very nice stay there some years ago before they built the new "rooms with no view". The reviews are not super nice lately for PLAT, so I went on to write an email to the GM to know where they were standing after the 18th August. My feeling is....one more property that has been reducing benefits to PLAT lately, so decided to stay away. Went instead to the JW Marriott Phuket....big mistake, the new GM is not a fan at all of PLAT, so next time, it's none of those as a PLAT. Now I'm only speaking as a PLAT or above.
Nov 22, 2018, 10:42 pm
#383
Join Date: Mar 2007
Posts: 4,975
Staying here now as a platinum. Service was meh the first day but had gotten a lot better since. We bought a lot of food and drinks at a local 7-11 on the way in but didnt really need it. Breakfast is good and the local restaurant does delivery to the guard station right behind the hotel pier entrance. Great food and cheaper than hotel by far.
Plat get 20% off meals. There are a lot of positives - free ice cream, great pool beach villa, they provide af least 6-8 bottles of drinking water a day, insect repellent and coils, along with turn down service. Aslo there are a few free boat transfers per day and plat get one free round trip with one hours notice. All you can drink deal for around 900 ish tbh at Zbar during happy hour / sunset. 20% off spa from 9am-3pm. Spa also had lots of package deals - 5 hours for 11.5k was decent as could be used amount a couple across days and treatments.
Plat get 20% off meals. There are a lot of positives - free ice cream, great pool beach villa, they provide af least 6-8 bottles of drinking water a day, insect repellent and coils, along with turn down service. Aslo there are a few free boat transfers per day and plat get one free round trip with one hours notice. All you can drink deal for around 900 ish tbh at Zbar during happy hour / sunset. 20% off spa from 9am-3pm. Spa also had lots of package deals - 5 hours for 11.5k was decent as could be used amount a couple across days and treatments.
Last edited by olouie; Nov 22, 2018 at 10:58 pm
Nov 22, 2018, 11:18 pm
#385
Join Date: Mar 2007
Posts: 4,975
Booked a Sea View Pool Villa. Got Beach Front Pool Villa. Booked through a travel agent who was part of the SPG program. Wasn't too excited at first due to less privacy, but I am injured and being closer to the main area is nice. Its a shame they put the hedges up in front of the pool or else it would have a great ocean view too. I guess it provides a tiny bit of privacy, but I rather have the nice view if I was in this room anyways.
Oh they have a 4th night free deal on right now. Its stupid bc the website doesnt show the correct pricing but it takes it off at check out. Would recommend booking that with an agent since none of the website documentation says that and SPG social team wasn't able to help much.
Some not so good things: boat pick up was kind of a mess - they were late and driver (ordered through resort) didn't know what we were supposed to do so he had to call, our luggage took over 2 hours to arrive in the room, and the checkin process seemed messy (friendly staff member, but not really sure of benefits etc). Also room has had on/off issues with hot water - which they send engineers out to fix and then it breaks again and heard its not uncommon issue.
Oh they have a 4th night free deal on right now. Its stupid bc the website doesnt show the correct pricing but it takes it off at check out. Would recommend booking that with an agent since none of the website documentation says that and SPG social team wasn't able to help much.
Some not so good things: boat pick up was kind of a mess - they were late and driver (ordered through resort) didn't know what we were supposed to do so he had to call, our luggage took over 2 hours to arrive in the room, and the checkin process seemed messy (friendly staff member, but not really sure of benefits etc). Also room has had on/off issues with hot water - which they send engineers out to fix and then it breaks again and heard its not uncommon issue.
Last edited by olouie; Nov 23, 2018 at 4:27 am
Jan 19, 2019, 6:14 pm
#386
Join Date: Jan 2005
Location: SMF
Programs: Bonvoy Titanium, SPG LTP
Posts: 1,526
Oh dear. This property has been on our list for years and we have a stay planned for March. Ive been minimizing time on FT since August (it got a little depressing), but just jumped on to this thread after being unable to apply my SNAs for our March stay. New building, concrete views, so-so Platinum treatment. Hmmm. Maybe not. Luckily, we havent bought our intra-Asia flights yet so everythings back on the table. Looks like well be planning a new trip this weekend...
Jan 19, 2019, 9:28 pm
#387
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,019
Seems appropriate. I’ve been twice, before these changes, and would never return under the new circumstances.
Mar 13, 2019, 2:27 am
#388
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
So, the verdict on this place, if booked into a Seaside villa? Seems rather expensive at $500 or so.
Mar 13, 2019, 4:01 am
#389
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Mar 13, 2019, 9:23 am
#390
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,475
Thailand resort prices have gone off the charts recently. Very common now to see $500+ per night for the luxury resorts on Samui and Phuket.
These prices are very hard to justify compared to the overall cost of living in the country. It's some pretty extreme profit grabbing by the property owners.
These prices are very hard to justify compared to the overall cost of living in the country. It's some pretty extreme profit grabbing by the property owners.