Jan 12, 2019, 10:50 pm
St. Regis Bangkok, Thailand [Master Thread]
Oct 10, 2018, 6:41 am
#1006
Join Date: Jan 2009
Location: BKK
Posts: 6,741
For future reference, with most good hotels the confirmation email can simply be replied to for any follow up communications. Otherwise, the confirmation email should certainly contain the email address to which you can forward your confirmation email along with your request. This saves you effort because your stay details are already included in the email.
). Thanks!
Oct 10, 2018, 8:52 am
#1007
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
I just checked a number of recent confirms from SPG brand properties (SGS, St. Regis NYC, W Singapore, and Prince de Galles) and none contain a property email address.
Post 8/18, I believe FT has now become the go to resource for emails, since it is affirmative Marriott policy not to provide them.
Oct 10, 2018, 9:08 am
#1008
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Unfortunately, Marriott makes this impossible. Confirmation emails state: "This is a post only e-mail. Please do not reply to this message."
I just checked a number of recent confirms from SPG brand properties (SGS, St. Regis NYC, W Singapore, and Prince de Galles) and none contain a property email address.
Post 8/18, I believe FT has now become the go to resource for emails, since it is affirmative Marriott policy not to provide them.
I just checked a number of recent confirms from SPG brand properties (SGS, St. Regis NYC, W Singapore, and Prince de Galles) and none contain a property email address.
Post 8/18, I believe FT has now become the go to resource for emails, since it is affirmative Marriott policy not to provide them.
I recently was not given a GM’s email address despite specifically asking for it. This disappointed me even at a four star Crowne Plaza property.
Oct 10, 2018, 9:19 am
#1009
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
I completely agree but it is Marriott policy. https://www.flyertalk.com/forum/marr...addresses.html
Oct 10, 2018, 9:27 am
#1010
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I completely agree but it is Marriott policy. https://www.flyertalk.com/forum/marr...addresses.html
Oct 10, 2018, 10:48 am
#1011
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
As a suggestion to the moderators of the Marriott forum is that when the dust settles to create a hotel master list of the MAR hotels with corresponding emails to reservation, concierge and front desk or any other relevant email addresses .
Oct 10, 2018, 2:45 pm
#1012
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,200
Yes, because we have to do what Marriott should be doing in first place...
Oct 10, 2018, 3:09 pm
#1013
Join Date: Jul 2011
Location: LAX
Programs: AA EXP, HH GLD, MR PLT
Posts: 62
Stayed in April. Breakfast was disappointing considering the quality of food at so many other BKK hotels. Food stations seemed chaotic/unorganized. Tried most of the items off the menu - food came out slowly and even cold (had to tell the mgr about that one). Maybe it was just a busy weekend or they were short staffed but I was surprised to experience that at STR in BKK
Oct 10, 2018, 5:38 pm
#1014
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,298
Stayed in April. Breakfast was disappointing considering the quality of food at so many other BKK hotels. Food stations seemed chaotic/unorganized. Tried most of the items off the menu - food came out slowly and even cold (had to tell the mgr about that one). Maybe it was just a busy weekend or they were short staffed but I was surprised to experience that at STR in BKK
Oct 10, 2018, 5:43 pm
#1015
Join Date: Aug 2018
Posts: 902
Stayed in April. Breakfast was disappointing considering the quality of food at so many other BKK hotels. Food stations seemed chaotic/unorganized. Tried most of the items off the menu - food came out slowly and even cold (had to tell the mgr about that one). Maybe it was just a busy weekend or they were short staffed but I was surprised to experience that at STR in BKK
Oct 10, 2018, 5:50 pm
#1016
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
In the many years I have stayed at this property, breakfast has always been a Zoo. While it may be a StR it is a big corporate hotel with convention guests.
Oct 11, 2018, 4:53 am
#1017
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,843
Stayed in April. Breakfast was disappointing considering the quality of food at so many other BKK hotels. Food stations seemed chaotic/unorganized. Tried most of the items off the menu - food came out slowly and even cold (had to tell the mgr about that one). Maybe it was just a busy weekend or they were short staffed but I was surprised to experience that at STR in BKK
If I am hesitant about using free night certs there, given that it's the most expensive Marriott/Starwood property in Bangkok I don't think I will pay cash to stay there any time soon and would rather save money and stay somewhere else.
Oct 11, 2018, 5:20 am
#1018
Join Date: Feb 2010
Posts: 1,026
IMO - hard product is definitely the best in the portfolio. service would be up there too.
I have had stays from 2 nights to 7 nights. shorter the stays, better the upgrades
im not a drinker so happy hour doesnt really affect me, but the 1 free JW gold label (per guest per night) drink goes down well, can use cumulatively.
i had a back to back stay at the Athene in a suite (refurb) but still preferred STR.
Still my goto place in bKK
I have had stays from 2 nights to 7 nights. shorter the stays, better the upgrades
im not a drinker so happy hour doesnt really affect me, but the 1 free JW gold label (per guest per night) drink goes down well, can use cumulatively.
i had a back to back stay at the Athene in a suite (refurb) but still preferred STR.
Still my goto place in bKK
Oct 12, 2018, 6:02 pm
#1019
Join Date: Aug 2018
Posts: 902
I have a short stay next month with a couple of free night certificates. Given that I am using free night certs, price will not be an issue and I can just go to whatever hotel I want. Should I reconsider? All these comments are not exactly positive. In addition to disappointing breakfast, sounds like this property is also not the most generous with upgrades and happy hour.
If I am hesitant about using free night certs there, given that it's the most expensive Marriott/Starwood property in Bangkok I don't think I will pay cash to stay there any time soon and would rather save money and stay somewhere else.
If I am hesitant about using free night certs there, given that it's the most expensive Marriott/Starwood property in Bangkok I don't think I will pay cash to stay there any time soon and would rather save money and stay somewhere else.
Oct 22, 2018, 6:00 am
#1020
Join Date: Feb 2018
Programs: Amex Plat, Marriott PP, HH G, GC Jade
Posts: 102
-St. Regis Toyota VAN 2.750 THB ++
-St. Regis Mercedes VAN 4.000 THB ++
I've booked anyway the St. Regis VAN hoping for a better "overall experience" (ex: early check-in, ...).