seanthepilot

Good to see that the suites are opening up as planned. I've seen the junior suites, executive suites, terrace suites, and presidential (home suite home) suite. They are all awesome.

I've also seen at least three sizes of their standard rooms, and although basic, they are all quite fine. Even the super small room was cozy enough, although I agree that Platinum guests should not be assigned that category room, as per SPG standards.

Keyser

are we time traveling now????

Keyser

hey sean, do you have pictures of the suites????

aterug

Regular rate for 1 king, 2 people = 6,708.90 total
4 Feel Good Reasons. Incl Breakfast for 2, 4 Best Brews per stay, double SPG pointsand 4pm checkout subj to avail.. = 8,827.50 total

Do you think the roughly 2000 B price is worth it ? Roughly USD $66 doesn't look too bad ?

Thanks!

yosithezet

The breakfast saves you 3600 roughly. Beers another 400? Add double Starponts. Seems a good deal.

mario33

Would you actually spend BHT3,600 for breakfast in the same venue over 3 consecutive days in Bangkok ?

Keyser

some people would....i have a senior partner at my firm who doesn't have time to eat anywhere else when he is traveling....last time i was in bangkok with him we were staying at the westin for 3 days....he pretty much never left the hotel other than the time we went out for our meetings....he had breakfast & dinner at the hotel 3 days in a row....

aterug

Well, we are on a mini-vacation and not a business trip..assuming the 4 points breakfast is top notch it might be worth it - specially if they have a lot of fruits as an option for the veggie wife.

yosithezet

When will you be there?

aterug

Jan 5 to 8.

jaejaez

Just returned from a short stay at this hotel (just to check it out). As many of you have pointed out, it's a hotel that focuses its strength on its hard product rather than the soft. Overall, it's a great value at a very convenient location with friendly staff. It is still rough around the edges, however, especially around breakfast and for the benefit of Janet and her team I will discuss them here.

1. The TV is set up with a brand new interface system (quite cool) but the TV channels did not work in the mornings (from 6 AM onwards until I left around 9:30). It could have been just my room, but it worked fine in the evenings just not in the mornings. For someone who likes to watch a bit of Bloomberg first thing in the morning, this was not cool.

2. During breakfast I was going to get some congee and I burned my right hand cos the handle to lift open the top was burning hot!! Not a severe burn, but enough to annoy me for two days. If the congee is going to be boiled throughout, the handle needs to at least be covered with some sort of cloth to prevent burns. I told this to one of the staff who quickly went and covered the handle with white cloth (she too seemed surprised at how hot it was). This needs to be done everyday to all handles that can get hot. To me, this should have been picked up by the restaurant management.

3. The cafe latte I ordered during breakfast was more like espresso with a spoonful of milk in it. I asked for another one with more milk and they brought another, this time with maybe three spoonfuls of milk in it. Yes I am exaggerating, but it would be good to have the staff be trained in making good coffee - as for many ppl it is a very important part of breakfast (IMHE LM BKK makes the best morning coffee in Thailand, if not Asia). I did not push to have another one be made for me, as I felt bad.

4. No music playing in the background during breakfast. Not that I listen to background music but the restaurant felt very empty without any sound in the background except for the clanking of forks and knives of the four guests that were eating at the time (but no Kenny G please).

5. I noticed that there were no spoons set up on the tables (nor chopsticks), only forks and knives when there were plenty soupy dishes for breakfast. When I asked for one, it took the staff a while to get them (we were one of the four guests in the entire restaurant). To minimize this hassle, I would suggest setting up some spoons on the tables.

6. Water pressure in the shower felt fairly weak. Maybe this is because I am used to the sort of pressure at PA where you literally get pushed forward I know this is not something that can be fixed easily, but I would find it a lot easier to return to this hotel if the water pressure had a bit more power to it.

7. I found the staff at the front desk extremely friendly, but the other staff (i.e. at the eatery) not as friendly. I said 'thank you' on at least half a dozen occasions (for everytime they brought me coffee, spoon, equal etc) but not once was I given a 'you are welcome' - they just walked off. I don't think it was ill-intended (or a big deal, for that matter) but given the hotel will be competing with other 4-5 star hotels in the area, it would be nice to have all of its staff be more courteous (not just the front desk who were very friendly: hats off to May who checked us in).


Don't get me wrong, this is a fantastic hotel and I have already recommended it to my friends who will be visiting Bangkok early next year (already booked ~5 rooms). The rooms are fantastic and the BV a bliss. Hopefully the hotel will climb to greater heights in days to come.

FatManInNYC

Thanks for the detailed report.

No big spoon - in Asia? That's not going to go over well. Seriously.

When I think travel to Bangkok, I think, amongst other things, of how great that first shower feels after a 20+ hour flight. Most all hotels have the hottest and strongest pressure imaginable. I'll be dissapointed if this isn't fixed by my stay.

Speaking of stays - is anyone else receiving emails advising them of upcoming stays from the 4pts there were already cancelled? Given the trouble with SPG.com, now I don't trust my stays were actually cancelled.

Keyser

no emails here but i have a stay that was canceled & its still showing up on 'my accounts' page on spg....i emailed the hotel as well as platinum concierge & they both confirmed that the reservation has been canceled....but the stay still shows up active online....

Dendrite

I was even sent an email about a stay with conformation number that I had never received. The SPG CSO agreed that there was no booking, and got the 4P property to confirm with email. Prompt action to allay my fear that charges may show up in credit card, but how did the boo boo happened in the first place?

aterug

We will only have 2 small carry on's with us (leave the rest at the airport). Would you recommend taking the train to Asoka and then walking or taking the taxi ? How much would the taxi be if I use the excellent taxi card given here in this thread ?

thanks!