buygetrwards have not responded to my email.... I signed up a couple of days ago and have yet to hear back

After my post they finally replied lol. Do they read the thread?

I had 26 orders damaged this and last week. They also are not responding to my ticket about it. They reply to other tickets but not that one. I can't go returning 26 orders to the same retailer so I am hoping for some resolution from them.

Yeah, it’s pretty ridiculous the standards they have. Slightly dented or scuffed items are considered damaged, when they can absolutely still be resold. I just have the items returned to myself since I don’t want to burn any bridges with the retailers that high return rates could cause.

Definitely sticking with TDB going forward.

No, I don’t know who ships them in that manner but it definitely makes sense why that would be unacceptable. My problem is with the items that they actually deem to be damaged. Every one of the items that PM refuses doesn’t have anywhere near significant enough damage to require a return (in my experience)

OK, so the getbuyrewards whatsapp group just allows mods to post.. TBH not a fan of one way communication,should be like TDB or BFMR where members can post... Can anyone speak to experiences with this group?

For TDB, they informed me an item need be returned 28 days ago. The UPS pickup didn't work although they said it worked. Now they say "As a cost of you all doing business with us, we will begin to accept goods that arrive damaged from a retailer (since this is not the buyer’s fault)."

But the ticket has been idle there for 2 weeks, and the reply is always something like "the return department will provide an update here", but the return department never replies.

I am wondering how everyone's experience is on the "damaged" items at TDB?

Have you tried to PM or tag Arineh or marksdealbuyer?

One week ago, Arineh wrote that message was sent to the return team which would follow up with my ticket. But I never see the reply from the return team in my ticket.

Any time I inquire in the ticket, the reply from MANAGER: ID 8139 keep saying the return team will follow up in the ticket. But the return team never follow up.

The ticket has been open for 28 days. Contradicting to all the good words about TDB, I am a bit disappointed.

I would contact marksdealbuyer....

Does best buy work with ANY BG? Or do they just cancel?

Just cancel in a few minutes. Previously BFMR Derry address worked, but that address can't be used now.

Have you tried with buygetrewards? Honestly probably won't work / not worth bothering

Not yet. Applied login from buygetrewards last year but never receive password. Resetting password on its site doesn't work either.

marksdealbuyer is awesome. The return team followed up my ticket finally. TDB is still great.

BFMR has a Whatsapp/Discord/etc group? Do you know how I can join?