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Banks that allow Money Order deposits via Smartphone or ATM(2017-onward)

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Old Feb 3, 2017, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: vagrants
This is a new thread for 2017. The previous discussion can be found here.

Moneygram does not allow mobile app MO deposit regardless of whether or not the bank allows it. However, this policy doesn't seem to be enforced. You can still deposit via ATM or in person.

Banks that allow Money Order deposits via Smartphone

Allow MO deposits via Smartphone:
  • BB&T. $1,000 per day, $3,000 per month. WU works fine. Doesn't seem to take MoneyGram.
  • Charles Schwab, depending on account up to 10k/day (While they allow MOs, their app may not be able to read all MOs. MG only work with dark printouts.)
  • Citadel FCU: normally works great with WU, but only do one deposit, small amount first time to test. Increase deposit amount slowly, and do not exceed 2K daily or they may call you and ask what you are doing, or freeze account. Very fraud-conscious at this CU. MO funds avail. within 24 hrs. Apparent $10K/mo limit.
  • Citibank (500 first 6 months, 1500 thereafter) Citibank does not allow MoneyGram mobile deposits and most ATMs reject the MO.(Ref)
  • Clearview FCU
  • DCU - works, reports of shutdown for MS specific behavior (depositing Money Orders) start in March 2017 (Ref, Ref, Ref posts 99 and onward)
    clears immediately (Ref). Very finicky that the MO be filled out completely and the back is endorsed "for deposit only DCU".
  • Everbank ($50K per day total, no check bigger than $50K) (but see report of shutdown
    Ref)
  • NorthePointe bank. 10 day hold per new accounts <30 days old.
  • Penfed. $5K per day limit. WU works fine. A portion of deposit may be held back for a few days. Doesn't seem to take MG (amount entered doesn't match amount detected error message).
  • Simple* (March 2014: People now receiving emails asking source and purpose of MO deposits) (Ref)
    15 photo deposit per month and $3000 per deposit (first 5 are limited to $2000). Robust MO reading (Ref)
  • SunTrust Only seems to accept WU, posts next day if in before 9pm.
  • United Bank
  • UFB Direct
    prefers MoneyGram MOs; WU MOs work fine also. Will Shut down. (Ref)
  • USAA (Ref)
    May be limited to $1k/day available immediately (Ref), with remainder held for 1 week. User experience: $5k/day. One person reported shutdown after a few months, doing less than 5K mo in MO deposits.(Ref)
  • Wells Fargo
    $2500/day $5000/mo ($1000/day $3000/30days for new accounts < 180 days) (Ref)
    user experience: multiple <=$500 (Ref); WU MO (Ref)

Do not allow MO deposits via Smartphone:
  • Ally
  • Amalgamated Bank (cannot deposit MOs via mobile app)
  • Aspiration
  • Bank of America
    Not reliable MO reading (Ref)
    Effective 2/23 BofA no longer accepts mobile deposits of MOs or TCs. (Ref)
  • Bank of the West
  • Barclays. The terms state MOs are not allowed. MG worked twice but not again!
  • Capital One 360 (won't accept MO via mail in deposit either)
  • Chase
  • Discover Checking* (NUMEROUS REPORTS MONEY ORDERS ARE NO LONGER ALLOWED); user experience: <2k (Ref); 2 days to post (Ref); terms do not explicitly state a limit (Ref)
  • Eastern Bank. $2500 per day, $7500 per month. Update 3/22/16: Per chat, Eastern no longer accepts MO over Mobile Deposit
  • Fidelity Investments - no MO's accepted at all
  • Fiserv-based credit unions
  • Fulton Bank
  • Huntington Bank
  • LMCU Will shut down MO deposits for high volume.
  • Navy Federal Credit Union
  • PNC (Ref)
  • Radius Bank: Mobile deposits no longer allowed
  • Sallie Mae (actually, does not accept money order deposits at all)
  • Santander: MG and WU are a no go
  • TD Ameritrade: doesn't take MO period. Not by app, mail, or in person.
  • TIAA-Direct (3 checks per business day, $10K per day) No longer viable after calls by Candy in Sep 2014.
  • Vanguard - No MO's accepted at all

Allowed Via ATM:
  • BoA - may be deposited at ATM (Ref)
    (Ref)
  • Bank of Oklahoma (BOK)
  • Cambridge Savings Bank (Boston MA area) - accepts MoneyGram at ATM, haven't tested others yet, fund post in 1-2 business days, automatic detection doesn't usually work (have to edit the check amounts) (ref)
  • Capital One Bank/360 - automatic amount detection for Western Union, posts within 1-3 days; Auto detects MoneyGram if the ink is dark enough, available next 1-3 days (Mar 17 Ref); USPS accepted, but not auto detected, available 1-3 days (Mar 17 Ref).
  • Chase - about four days to clear (Ref) (Ref). Cleared next day.
  • Citi
    Haven't been able to successfully deposit Western Union but MoneyGram usually works. No longer works, have to deposit with teller.
  • Citizens: ATM will automatically detect amount as long as ink isn't faded; if read incorrectly or not at all you can manually edit amount
  • Huntington - Since the ATM upgrade, WU MO gets rejected. Needs to be deposited with teller.
  • KeyBank: Will accept Western Union money orders. Refuses to accept MoneyGram (from WM) money orders. Recent 2016 reports of problems and risk of shutdown if
  • M&T Bank -- can deposit MoneyGram, but you have to enter the amount manually.
  • PNC Bank: ATM will automatically detect amount as long as ink isn't faded; told by teller that ATMs have no problems accepting MO deposits
  • Santander - ATM accepts MoneyGram, often need to edit the amount. Reports of locked funds, YMMV. (ref)
  • TD Bank
  • USAA
  • US Bank, can deposit MoneyGram, but you have to enter the amount manually.
  • Webster Bank - accepts MoneyGram, need to enter amount manually, funds available next day (Ref), same with USPS Money Orders (Ref) and Western Union
  • Wells Fargo accepts MoneyGram
  • going over even just a few thousand a month.
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Banks that allow Money Order deposits via Smartphone or ATM(2017-onward)

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Old Oct 29, 2023, 10:18 pm
  #616  
 
Join Date: Apr 2023
Posts: 25
I've a Mobile deposit initially accepted (processing) by Wells F, but about an hour later I received an email saying "We couldn't accept a deposit made to your account", no reason given. I still have the physical MO. Can I just deposit it another bank? Or because they initiated processing it will cause an issue with Western Union?

Last edited by churnfun; Oct 29, 2023 at 10:24 pm
churnfun is offline  
Old Oct 30, 2023, 7:12 am
  #617  
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by churnfun
I've a Mobile deposit initially accepted (processing) by Wells F, but about an hour later I received an email saying "We couldn't accept a deposit made to your account", no reason given. I still have the physical MO. Can I just deposit it another bank? Or because they initiated processing it will cause an issue with Western Union?
before submitting another deposit, better to call WU to see that fund is accessible to be deposited
danhouston is offline  
Old Oct 30, 2023, 8:53 am
  #618  
 
Join Date: Aug 2019
Posts: 410
Originally Posted by churnfun
I've a Mobile deposit initially accepted (processing) by Wells F, but about an hour later I received an email saying "We couldn't accept a deposit made to your account", no reason given. I still have the physical MO. Can I just deposit it another bank? Or because they initiated processing it will cause an issue with Western Union?
Didn't WF wanted us to write "mobile deposit at WF only" on the back. If you take it to another bank, don't know if they will throw a fist at you because of the "message"
berombeu is offline  
Old Oct 30, 2023, 9:04 am
  #619  
 
Join Date: Feb 2012
Posts: 4,484
I believe mobile deposits are no longer acceptable, and WU money orders print that right on their document -- "MOBILE DEPOSIT PROHIBITED".
MaxVO is offline  
Old Oct 30, 2023, 9:06 am
  #620  
 
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
not sure that WU has the power to prohibit or permit modes of deposit. that is up to the bank
wiivile is offline  
Old Oct 30, 2023, 9:46 am
  #621  
 
Join Date: Jan 2016
Posts: 64
If they rejected it, don't know why it wouldn't still be good?
raceman94 is offline  
Old Oct 30, 2023, 10:48 am
  #622  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,490
Originally Posted by wiivile
not sure that WU has the power to prohibit or permit modes of deposit. that is up to the bank
When you buy a MO, you agree to its originator's T&Cs. So, if WU wants to put in its requirements that you deposit it physically rather than electronically, that is their right.

There is no requirement that you purchase a WU MO or use WU's services or products..
MaxVO likes this.
radonc1 is offline  
Old Oct 30, 2023, 11:57 am
  #623  
 
Join Date: Jan 2014
Posts: 376
Originally Posted by MaxVO
I believe mobile deposits are no longer acceptable, and WU money orders print that right on their document -- "MOBILE DEPOSIT PROHIBITED".
So far, my bank continues to accept my WU mobile deposits despite the “Mobile Deposit Prohibited” language.
MaxVO and cuthroat like this.
Chasepoints is offline  
Old Oct 31, 2023, 6:13 am
  #624  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,490
Originally Posted by Chasepoints
So far, my bank continues to accept my WU mobile deposits despite the “Mobile Deposit Prohibited” language.
The only issue I have here is that WU could refuse to pay an electronically deposited MO to the bank meaning that the bank would then reverse your deposit, causing all sorts of problems downline if your account didn't have the money to cover other debits posted to it.

I suspect that sooner or later we will see a post of such an event happening.
radonc1 is offline  
Old Nov 1, 2023, 2:44 am
  #625  
 
Join Date: Jan 2016
Posts: 64
So, how exactly, do banks submit these sort of checks then? Do they literally mail or ship the physical money orders to WU and then WU pays them out? I have hard time imagining in 2023 that any and all checks can't be processed electronically...
raceman94 is offline  
Old Nov 1, 2023, 4:26 am
  #626  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,490
Originally Posted by raceman94
So, how exactly, do banks submit these sort of checks then? Do they literally mail or ship the physical money orders to WU and then WU pays them out? I have hard time imagining in 2023 that any and all checks can't be processed electronically...
Of course not!!
Banks have back rooms that have been settling financial accounts between themselves since the end of time. Now they use electronic means but just because they can do it doesn't mean that we, the public customer, can.
If a bank tells you that they don't permit electronic deposits of certain financial instruments, then it isn't a surprise that trying to do so will get you turned down.

Simple example. My bank has a limit on the amount of money I can use on bill pay. If the limit is $1000 and I want to pay a $2000 bill, I can't do it in one transaction. If I try, I get rejected. However, doing 2 $1000 BP's one after the other is okay with them
radonc1 is offline  
Old Nov 15, 2023, 9:46 pm
  #627  
 
Join Date: Aug 2013
Posts: 80
DCU:

Item Reference #?? was deleted from Deposit Reference for the following reason(s):

The check states that it is not eligible for Online Deposit.

Shall I deposit it again? Will I be banned if I do that?
tomprc is offline  
Old Nov 16, 2023, 2:50 pm
  #628  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,490
Originally Posted by tomprc
DCU:

Item Reference #?? was deleted from Deposit Reference for the following reason(s):

The check states that it is not eligible for Online Deposit.

Shall I deposit it again? Will I be banned if I do that?
Assuming that it was the depositor bank that reversed your MO deposit, then no funds were pulled from the backer of the MO (WU for example). In that case, your MO is still good and you can deposit it physically in another banking institution, or use it to pay off a bill.
It would be best to call the originator of the MO and ensure that it still has funds on it.
However, if it was the originator that bounced your deposit, then you need to see if the funds are tied up by calling them and asking. Furthermore, you should check and see if you got hit with a fee for bouncing a MO (either by the depositor bank or by the originator of the MO.)
Hopefully you didn't pull funds from your account and produce a negative balance in it because the deposit was denied. Those are the events that get accounts shuttered.
radonc1 is offline  
Old Nov 23, 2023, 1:52 pm
  #629  
 
Join Date: Nov 2023
Posts: 3
Is there a risk in using my primary bank (Schwab) to start moving about $24k in money orders in a month? I rely on my Schwab debit card for everything overseas. What's the current best bank for depositing money orders immediately upon opening an account?
bweezy14 is offline  
Old Nov 23, 2023, 2:15 pm
  #630  
 
Join Date: Feb 2012
Posts: 4,484
Originally Posted by bweezy14
Is there a risk in using my primary bank (Schwab) to start moving about $24k in money orders in a month? I rely on my Schwab debit card for everything overseas. What's the current best bank for depositing money orders immediately upon opening an account?
I would qualify such volume at Schwab as unacceptable risk. There's probably no bank that would tolerate more than a single MO in a new account. Perhaps a new account in a small bank & sparsely populated area will accept a MO in person with an ID.
MaxVO is offline  


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