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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 10, 2016, 7:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: radonc1
As of 9/18/21: WM loads are no longer free. WM will charge each load (no matter what the size) $3.74 in addition to the money being deposited into your Go Bank account.

GoBank fees and limits:

Cash deposits are limited to $2,500 per day and $3,000 per 30 days, subject to a maximum account balance of $50,000.
  • Sign up online & through the GoBank app FREE
  • Sign up with a starter kit from participating retail stores Purchase a starter kit at a participating retail location ($2.95 or less) + start your account for as little as $20, up to $500
  • Monthly Membership FREE in any month that you make qualifying direct deposits totaling at least $500. Otherwise, $8.95 per month. For more details on the Monthly Membership fee
    Keep in mind the maximum number of swipes for payment when loading prepaid reloadables including GoBank is THREE. Swiping the prepaid card is considered as FIRST swipe so it leaves you with THREE remaining swipes so plan accordingly.
Lots of $200 loads can get you shutdown. GoBank does not like paying load fees on low denomination loads. Two $500 loads is better than five $200 loads.

The monthly fee will accumulate if the account is dormant. You must call the phone number on the back to close the account.

5/29/19 - There may be a difference in which card gets free loads at WM. Getting the card online through GoBank.com sends out a Visa version. This card may not allow free loads at WM. Reports are that getting the card directly at WM will result in free loads. If anyone can confirm this, please do so.

-----------------------------
Shut down reports:

Please list your load/spend/billpay details (in a single statement/lifetime?) e.g.,
type of load, number of loads, denomination of your gc or mp, amount of your billpay, any actual swipe/dd?

lad2 (closed) - May: $2.7K 9 loads 5DDs - June: $5.5K 5 loads 6DDs - July: $4.6K 6 loads 1DD - August $9.9K 19 loads 1DD - no swipes

TheDapperDon (open) June $4.5k 5 loads. All GCs. 1 swipe. Everything else BP to CC. 1500 most loaded in one day .July - $3489 5 loads. All GCs. Several swipes. No load until below $20 or so remaining.

raghu455 (closed) May $2k 4 loads, june $7k all GCs. All BP to CC.

drdrew450 (closed) 17K in loads, unloaded all through bill pay, less than a month

cuebert (closed) $4.5k in 9 MP loads, BP out. That was fast.

sgideons (closed) May $7k 17 loads, june $17k 27 loads, july $5k 6 loads, september $3.5k 4 loads. Unloaded 90% ACH pull, 5% PP to self, 5% bill pay tool. Closed on September statement date.

MDWCommuter (closed): June only, $8k in 60 loads, all GC. $2k is most loaded in one day. Wrote 2 BP to CC checks, no ATM, no MP loads, no ACH pull, no DD, always carried at least a $1k balance

ArtemK (closed): 1st month - 5/21 - 6/21 - loaded $6,700, 6/21 - 6/30 - $4K loaded, all via GCs. Unloaded all via BP to Citi and Chase. No ATM, no MP loads, no ACH pull, no DD, no swipes.

rdover1 (Closed): 1st month - $23.6k loaded (WM GC), ~$1k spend, rest bill pay (mostly to CC)
rdover1 2nd card (closed): Closed mid cycle, survived 1st month. No bill pay, only MO. Never loaded over ~$4k. Total activity ~$12k.

T3pleShot (closed): 7k in loads at WMT, 10 loads, mostly $500, some $200, $4k billpay to CC, 5 swipes totaling about $25.

ctbarron (open): Month1 - $3.8k loaded, all bill pay out, 1 swipe; Month2 - $3.7k loaded, all bill pay out, few swipes and an ATM WD; Month3 - $4.2k loaded, all bill pay out, few swipes and an ATM WD. Zero membership fee, usually a balance of under $150.

americanindian (closed)- closed after 3 months today. had about 7.5k deposit each month, with lots of small value(<$20) purchases each month. liquidated mostly using bill pay.

rodsren (closed)- the dapperdon warned me. I was closed today after less than 5,500 or loaaing in less than 3 weeks (was going to try to keep it to 7,500 - 10,000 but didn't luck out.)

binnycode (closed, re-opened) - 7x $200 loads + 1x $700 load + 3x $500 over 2 days got me shut down. Called CSR and they re-opened my account, letting me know that "direct deposit would reduce my number of trips to walmart" lol!

tarcapone (open) old version opened October 2014 still alive February 2016. Load $1k/week ($4-$5K per month) nearly every Monday morning. Bill pay out large chunks to Credit cards. (Open) new version Opened November 2015 load $1K per week, but skipping a week each month. Bill pay out large chunks. My $1K/week is always one transaction (2x$500GC).





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Gobank by Greendot - online banking with debit card(2016 onwards)

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Old Jan 17, 2016, 7:19 pm
  #16  
 
Join Date: Aug 2015
Posts: 322
When I ask my WM reps about GoBank kit, they are clueless. I assume it is not available in all WM. What are the otherways you can get this kit?
nfpa70e is offline  
Old Jan 17, 2016, 7:20 pm
  #17  
 
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
Originally Posted by OHijAAzi73
3/4 cards temporarily suspended, reason given quick loads/unload activity....loaded a bunch of $200 VGC and made one large CC payment ($1600)....The only card that stil active, I made 2 smaller payments including a car payment....rep encouraged to use the card "properly" ....or else....lifted the block on one of them...still have to call to lift the suspension on the other 2...
Given the Serve/BB recent shutdowns, this won't last long...
Did you even read the wiki?!
TheDapperDon is offline  
Old Jan 17, 2016, 7:21 pm
  #18  
 
Join Date: Mar 2013
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Posts: 1,871
This stopped being viable over a year ago.
TheDapperDon is offline  
Old Jan 17, 2016, 7:46 pm
  #19  
 
Join Date: Mar 2007
Location: S Cal
Programs: AA Lifetime Plat, United Silver, Marriott Plat, IHG Plat
Posts: 1,142
Originally Posted by trouble747
...so does anyone who has successfully used GoBank want to offer any words of advice?
Your GB account is a checking account. Do not think of it, or use it, primarily as an MS vehicle.
GetawaysRus is offline  
Old Jan 17, 2016, 8:38 pm
  #20  
 
Join Date: Jul 2010
Location: Midwest
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Posts: 364
Originally Posted by TheDapperDon
This stopped being viable over a year ago.
Ummm....not really...and yes I did read the wiki....been using this for the last 2 years with no problems on 4 accounts....loading using gift cards...all kind of denominations...and unloading via billpay...not a single swipe...stayed under 3k per account though....well, UNTIL last week....suddenly 3/4 got suspended...but it seems like a warning because they reopened one account when I called about it...
OHijAAzi73 is offline  
Old Jan 20, 2016, 1:41 pm
  #21  
FlyerTalk Evangelist
 
Join Date: Mar 2000
Posts: 17,427
This has got to be a first . . .

My wife and I successfully applied for Go cards, funding them online with $100 from our Buxx accounts.

We just got the cards in the mail. I went to activate them. When I log in to activate, it says that our accounts have already been closed! I checked our Buxx accounts, and at least they've refunded our $100 deposits. I must be the first person to ever get his account closed before he even used it.

BTW, I tried to call them to ask about this, and the phone tree just shuts me down, saying my account is closed, don't try to open a new greendot account, and "goodbye." Is there a way to reach a human being in this situation. I kind of feel they owe me an explanation, and perhaps a chance to reconsider.
iahphx is offline  
Old Jan 20, 2016, 1:54 pm
  #22  
 
Join Date: May 2014
Posts: 191
Originally Posted by iahphx
This has got to be a first . . .

My wife and I successfully applied for Go cards, funding them online with $100 from our Buxx accounts.

We just got the cards in the mail. I went to activate them. When I log in to activate, it says that our accounts have already been closed! I checked our Buxx accounts, and at least they've refunded our $100 deposits. I must be the first person to ever get his account closed before he even used it.

BTW, I tried to call them to ask about this, and the phone tree just shuts me down, saying my account is closed, don't try to open a new greendot account, and "goodbye." Is there a way to reach a human being in this situation. I kind of feel they owe me an explanation, and perhaps a chance to reconsider.
There was another guy had a pretty similar experience as well (on the first page). GoBank is very sensitive in this difficult time (for MSers)
usalibido is offline  
Old Jan 20, 2016, 1:54 pm
  #23  
 
Join Date: Feb 2015
Posts: 319
Originally Posted by iahphx
This has got to be a first . . .

My wife and I successfully applied for Go cards, funding them online with $100 from our Buxx accounts.

We just got the cards in the mail. I went to activate them. When I log in to activate, it says that our accounts have already been closed! I checked our Buxx accounts, and at least they've refunded our $100 deposits. I must be the first person to ever get his account closed before he even used it.

BTW, I tried to call them to ask about this, and the phone tree just shuts me down, saying my account is closed, don't try to open a new greendot account, and "goodbye." Is there a way to reach a human being in this situation. I kind of feel they owe me an explanation, and perhaps a chance to reconsider.
BTDT. Also has happened to other people. I emailed them, received a pleasant response to call, tried calling, couldn't get through to CSR, emailed again, stated they would call me and asked what time was good, emailed back, no returned phone call, gave up.
Clueless12 is offline  
Old Jan 20, 2016, 2:03 pm
  #24  
 
Join Date: May 2014
Posts: 145
Originally Posted by OHijAAzi73
Ummm....not really...and yes I did read the wiki....been using this for the last 2 years with no problems on 4 accounts....loading using gift cards...all kind of denominations...and unloading via billpay...not a single swipe...stayed under 3k per account though....well, UNTIL last week....suddenly 3/4 got suspended...but it seems like a warning because they reopened one account when I called about it...
well at least you got a chance of warning, continuing doing it I guaranteed you they shut down and ban you for good .. Telling you from 2 of my 4 accounts doing what you did.
Furyleader is offline  
Old Jan 20, 2016, 2:07 pm
  #25  
 
Join Date: May 2014
Posts: 145
giving recent influx of new applications and usage..id proceed with extreme caution too
Furyleader is offline  
Old Jan 20, 2016, 3:47 pm
  #26  
 
Join Date: Dec 2013
Location: California
Posts: 264
Originally Posted by iahphx
My wife and I successfully applied for Go cards, funding them online with $100 from our Buxx accounts. ...
Maybe using Buxx to fund them triggered the shutdown; they can probably tell that a Buxx card was used, and they might think it's strange that a prepaid card was used to fund another prepaid card. Their target user would probably only load with cash.

Edited to add: funding with a real bank debit card also might seem suspicious to them; they might wonder why someone with a real bank account would want a prepaid card.

Last edited by sbft77; Jan 20, 2016 at 10:08 pm
sbft77 is offline  
Old Jan 20, 2016, 5:43 pm
  #27  
jk2
 
Join Date: Dec 2010
Posts: 1,516
Originally Posted by iahphx
This has got to be a first . . .

My wife and I successfully applied for Go cards, funding them online with $100 from our Buxx accounts.

We just got the cards in the mail. I went to activate them. When I log in to activate, it says that our accounts have already been closed! I checked our Buxx accounts, and at least they've refunded our $100 deposits. I must be the first person to ever get his account closed before he even used it.

BTW, I tried to call them to ask about this, and the phone tree just shuts me down, saying my account is closed, don't try to open a new greendot account, and "goodbye." Is there a way to reach a human being in this situation. I kind of feel they owe me an explanation, and perhaps a chance to reconsider.
Did you have any other green dot product in the past that was closed? I had similar experience- my GB card was shutdown, and after that I tried to open Walmart money card and that card was closed 1 day after opening.
jk2 is offline  
Old Jan 20, 2016, 5:45 pm
  #28  
 
Join Date: Jun 2013
Programs: Delta DDM 720, SPG Unobtainium, CC Adamantium, can I keep bragging now?
Posts: 306
Originally Posted by Clueless12
BTDT. Also has happened to other people. I emailed them, received a pleasant response to call, tried calling, couldn't get through to CSR, emailed again, stated they would call me and asked what time was good, emailed back, no returned phone call, gave up.
I ran into the exact same issue as you, although I funded direct from a real debit card (not VGC).

Same runaround too - Tried to call, no live person, so emailed, told to call. So I sorta got a bit testy with them on social media and it worked! Sorta... got a call from one of their more 'special' teams it seems and all she could really say was the system had flagged it for 'unusual activity' but could not tell me what it was. Kind of strange since I'd never had an account with them and funded it directly with my own debit card.

I was supposed to get a followup call back after she investigated more but haven't heard back yet.
HonoraryOrange is offline  
Old Jan 20, 2016, 5:46 pm
  #29  
 
Join Date: Apr 2013
Posts: 133
Originally Posted by jk2
Did you have any other green dot product in the past that was closed? I had similar experience- my GB card was shutdown, and after that I tried to open Walmart money card and that card was closed 1 day after opening.
I've never had any other green dot product and my recently obtained GOBank card was shut down before I received it in the mail.
doubleheader is offline  
Old Jan 20, 2016, 6:27 pm
  #30  
 
Join Date: Feb 2015
Posts: 319
Originally Posted by HonoraryOrange
I ran into the exact same issue as you, although I funded direct from a real debit card (not VGC).

Same runaround too - Tried to call, no live person, so emailed, told to call. So I sorta got a bit testy with them on social media and it worked! Sorta... got a call from one of their more 'special' teams it seems and all she could really say was the system had flagged it for 'unusual activity' but could not tell me what it was. Kind of strange since I'd never had an account with them and funded it directly with my own debit card.

I was supposed to get a followup call back after she investigated more but haven't heard back yet.
Hard to believe the "unusual activity" when the card hasn't been used other than initial funding.
Clueless12 is offline  


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