Wormer dropped the big one
 

I addition to my 5k monthly loads, I used my Serve for plenty of Christmas purchases this year.
Still shutdown!

I just go one for violating 22.d... but I can't seem to find in the T&C. Has anyone called them?

I just tried to transfer from my linked account. 'due to usage pattern, you can no longer add money'. I did what everyone else did as well

I used by BBs as CCs somewhat regularly for purchases to take advantage of Amex Sync offers (though of course each such purchase has a credit attached to it, so they're not quite "normal").

I was just billed my first $4.95 monthly fee for my Softserve yesterday and now I get dropped! My 2nd card was an older, regular Serve - also shut down.

However, a 3rd Serve did not (yet) get the email ... not sure why as I just loaded $5 this month and liquidated it already in one transaction.

I guess I should ask for my $4.95 back.

yep, my Serve VIP has the fee, and was shutdown!

I never load via gift cards.

I load 200x5 monthly via a citi amex and spend at a few stores and send the rest to my checking mid month.

In fact I just got amex offer refunds.

looks like only one of my serves is still working. I was able to load $200 from credit card today. Got emails for rest of my cards

Yeah, there's no 22.d. That's interesting.
https://serve.com/legal.html

Both versions have a last modified date of 1/5/16. Hmm, I wonder what they added?
EDIT: Sorry, wrong thread. This is BB. They're right, 22.d is the correct section of the BB T&C:
https://www.bluebird.com/legal/membe...ies-Suspension of Use; Cancellation; Closure

THIS. At least I don't have to deal with the people of Walmart, the employees of Walmart, the lines of Walmart, and the parking lots of Walmart, ever again.

I'll add 2 data points:

Received the dreaded email on my 7 month old Serve account 5K a month only SM VGC used to directly pay off bills

Have NOT received the email on the wife's brand new Serve VIP account. Opened December 2015, loaded 5K, have not loaded in January yet. No email yet.

My only concern is if my new Amex Plat is in danger? Anyone know anything about other Amex cards, or should we be good?

Section 22.d, more like Section 22, #4 Suspension of Use; Cancellation; Closure, which states:

"[...]We reserve the right to suspend or close your Account [...] if, among other reasons, [...] (iv) you structure purchases or conduct transactions with your Account, Family Account, SetAside Account and/or Card to manufacture spend [...]"

Wonder if this specific language was always there? As some say, the good die young.

And you were axed? Not a single gift card load ever in the history of the card? Do you have other Amex prepaid cards?

seems to be a compelling case for a class-action on the grounds of discrimination--i would presume that data can show those who were shut down would tend to have a significantly higher level of income than any non-MS users, whom in likelihood were not shutdown.

Just as a reference point... I opened a BB account last month (probably exactly a month ago) and have loaded 10x $500 Simon Mall VGCs each month. No shutdown email. I paid one $500 CC bill earlier this week, still have $4500 sitting in account from my January loads.

Never loaded via a GC ever. Citi Amex for the past year and Chase Visa when that was allowed in the past.