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Old Jan 19, 2016 | 11:52 pm
  #166  
 
Join Date: Jun 2011
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Loads successful! 200 and 500 denominations.
macrophage is offline  
Old Jan 20, 2016 | 7:30 am
  #167  
 
Join Date: May 2015
Location: Falls Church, VA
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I got the approved and cancelled message today at my store. I'll try again with a different vgc this afternoon. Loaded a $500 no problem yesterday morning at the same store. Today was a new cashier, could they be doing something wrong?
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Old Jan 20, 2016 | 9:30 am
  #168  
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Originally Posted by minamhere
I got the approved and cancelled message today at my store. I'll try again with a different vgc this afternoon. Loaded a $500 no problem yesterday morning at the same store. Today was a new cashier, could they be doing something wrong?
Just got that too. I read a couple other people having the same issue this morning. At least I know it's not just my card.
DaveInLA is offline  
Old Jan 20, 2016 | 2:36 pm
  #169  
 
Join Date: Jun 2011
Posts: 800
Originally Posted by minamhere
I got the approved and cancelled message today at my store. I'll try again with a different vgc this afternoon. Loaded a $500 no problem yesterday morning at the same store. Today was a new cashier, could they be doing something wrong?
There's nothing they can do wrong. Most of the inputs are on the pin pad.

The cashier only triggers the load type screen and inputs the dollar amount.

Customer does the rest. Might be a bad Debit or a system error. Post above me suggests system error.
macrophage is offline  
Old Jan 20, 2016 | 4:11 pm
  #170  
 
Join Date: Aug 2015
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Originally Posted by minamhere
I got the approved and cancelled message today at my store. I'll try again with a different vgc this afternoon. Loaded a $500 no problem yesterday morning at the same store. Today was a new cashier, could they be doing something wrong?
same here
nfpa70e is offline  
Old Jan 20, 2016 | 4:41 pm
  #171  
 
Join Date: Jun 2011
Posts: 800
Originally Posted by nfpa70e
same here
Tried today at both rite aid and Walmart. Both approved then denied.

It shows to be a system issue.
macrophage is offline  
Old Jan 20, 2016 | 5:06 pm
  #172  
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Originally Posted by nfpa70e
same here
Happened to me too tonight as I was loading at RA, which I had successfully loaded on Sunday.

Maybe like somebody has suggested - it is a system wide issue?
BioRad is offline  
Old Jan 20, 2016 | 7:06 pm
  #173  
 
Join Date: Aug 2015
Posts: 322
Originally Posted by BioRad

Maybe like somebody has suggested - it is a system wide issue?
or nationwide crackdown on violators?
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Old Jan 20, 2016 | 8:39 pm
  #174  
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Join Date: Dec 2015
Location: Los Angeles
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Was just able to load at right aid- no problem. Loaded a Metabank gc from staples
ssimon86 is offline  
Old Jan 21, 2016 | 6:50 am
  #175  
 
Join Date: May 2014
Posts: 2
Had the same problem when I tried to load OV. I tried this on two different RA and gave the same message.
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Old Jan 21, 2016 | 7:54 am
  #176  
 
Join Date: Jun 2011
Posts: 800
Originally Posted by annex1982
Had the same problem when I tried to load OV. I tried this on two different RA and gave the same message.
Was this this morning or last night?

200 Metas worked for me 2 nights ago. $500 VGC didn't work yesterday anywhere. I'll have to try again tonight. Shouldn't be a hard code because it also didn't work at WalMart... It's not like they removed the option from the pin pad.

If anything, I'll also try a cash load to see if it's a loading problem or a debit problem. Can someone test this if they get to RA before me?
macrophage is offline  
Old Jan 21, 2016 | 10:57 am
  #177  
 
Join Date: Jan 2013
Programs: UA
Posts: 312
Just able to load with a SMGC at RA in the Big Apple. Cashier tried to tell me that they changed their policy to "cash only" a few weeks ago, but thankfully a co-worker walked by and told her that debit cards will work. After the , she processed the transaction.
pbartp is offline  
Old Jan 21, 2016 | 11:20 am
  #178  
 
Join Date: Jan 2013
Posts: 153
So based on these few datapoints, it seems there may be a problem loading Vanilla VGCs at RA?
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Old Jan 21, 2016 | 11:37 am
  #179  
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I just came back from RA(1/21, 10:30a), and asked to load my prepaid serve. Even before doing anything, the manager said that they got a company email from Amex saying that ALL Amex prepaid loads are not being accepted due to a system issue. The email did not have any other info.

Unless someone can confirm an actual reload working since today(1/21), I'm gonna have to believe what this mgr said.
webtran is offline  
Old Jan 21, 2016 | 11:45 am
  #180  
 
Join Date: Aug 2013
Posts: 1,207
Originally Posted by webtran
I just came back from RA(1/21, 10:30a), and asked to load my prepaid serve. Even before doing anything, the manager said that they got a company email from Amex saying that ALL Amex prepaid loads are not being accepted due to a system issue. The email did not have any other info.

Unless someone can confirm an actual reload working since today(1/21), I'm gonna have to believe what this mgr said.
You mean like the one just 40 minutes prior to your post?
hamokmonky is offline  


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